Metro Car and Truck Rentals, www.metrocar.com.au

DO NOT Use Metrocar! They charge a $55 Admin Fee for other people's Toll Infringement Notices.

They are not friendly, and they do care if they over charge you. Their customer service is horrible, and its like talking to a brick wall. I will be seeking.

If you do decide to use them, here are a few hints:

1. Add $55 to any quote you get from them

2. Don't bother paying your toll charges, as you're probably going to get charged for them twice!

I hired a vehicle from Metrocar for my friend's recent visit from overseas. The vehicle we rented was clean, larger than we needed, and in great condition. The staff were very helpful with the booking and we were very pleased with the competitive rate.

We didn't have any problems using Metro Car at Melbourne Airport. They supplied us with an upgrade to a fantastic Mitsubishi 4WD because they were "out" of medium autos. Found the customer service to be excellent and have already booked our next holiday hire car (13 days hire) with them to travel from Melbourne to Adelaide, at a fantastic price.

They charge you $ 55.00 'admin fee' for any toll infringement notice you might get keeping you under the impression it includes the payment of the notice. BEWARE this is not the case. Ask for the notice (otherwise you won't get it from them) and pay it immediately to the Enforcement Agency. My $1.02 fine cost me $155.00 in the end. I will definitely not recommend them to anybody