Claim Your Free Business Profile on Review Centre
Respond to reviews, update your details, and build trust - all for free. Always.
Review Centre lets you take control of your business reputation without paying a penny. Claim your profile or create a new one in just a few steps to reply to reviews, add contact information, answer questions, and show off your Review Centre score across your website, email and social media.
There’s no catch - it’s completely free to use.
Respond to reviews as your brand
Engage directly with your customers. Show you’re listening, clarify misunderstandings, and respond to feedback where it matters most.
Update your business information
Add logos, contact details, web links and more so customers can find and recognise your brand easily.
Encourage reviews and share them
Use our free widgets and badges to collect more user reviews and display your live ratings on your website, in emails or across your social channels.
Feature in expert editorial content
We publish expert reviews alongside user reviews. Pages with a high volume of genuine, helpful reviews may be featured in our editorial content, giving your brand more exposure and credibility.
Add your own Q&A
Answer common questions or respond directly to customer queries on your item pages. It’s a great way to demonstrate transparency and support.
Manage multiple item pages
Many businesses offer more than one service, location or product. Whether you’re a hairdresser with multiple salons, a tradesperson offering different services, or a company with a range of products, you can manage them all from a single account. Each service or product can have its own page and collect reviews individually.
How It Works
Setting up your business account and claiming your listing is simple.
Create a business account for free
Then claim your page or create a page for your product or service and add a logo, contact details and more.
Reply to reviews
Respond publicly as your business to build trust, answer questions or concerns and share your side.
Promote your reputation and make it even better
Use our review widgets and badges to share your latest ratings and get more feedback.
Manage everything in one place
One business account gives you control over all your service, location or product pages.
About Review Centre
Frequently Asked Questions
Why should I open a business account?
It helps you build trust, manage your reputation, and connect with customers. You’ll be able to update your page, respond to reviews, and highlight your strengths.
Is it really free? Will I ever be charged?
Yes - there are no costs to claim or create pages, reply to reviews, or use our widgets. We may offer optional paid features in the future, such as promoted listings, but the core tools will always remain free.
Can I remove or edit negative reviews?
No. All reviews go through our standard moderation process. You can report any review that appears fake or violates our guidelines, and we’ll review it fairly. We do not allow paid removal of negative feedback.
Can I reply to negative reviews?
Yes, and we encourage it. A thoughtful response shows you’re listening, and often reassures future customers.
What if I offer lots of different services or products?
You can manage multiple item pages under one account. For example, you might run several physical locations or offer a range of services or products. Each can have its own page and collect its own reviews.
What is Q&A and how does it work?
You can add your own answers to common questions about your service or product, and respond to user-submitted queries. It’s a great way to offer support and build confidence in what you offer.
What happens if my business or product isn’t listed yet?
If you can’t find your business, product or service when searching, you can create a new page through your account. All new pages go through a short approval process before going live.
How can I encourage customers to leave reviews on Review Centre?
You can invite customers to share their experiences by directing them to your Review Centre page. While we don't currently offer automated invitation tools, you can:
- Include a link to your Review Centre page in post-purchase emails.
- Include a Review Centre badge on your site for free.
- Display signage in-store or on your website encouraging reviews.
- Share your Review Centre profile on social media platforms.
Remember, all reviews should reflect genuine customer experiences.
Are my business’s reviews visible in search engine results?
Yes, Review Centre pages are indexed by search engines, allowing your reviews to appear in search results. This visibility can enhance your online presence and credibility. We are also exploring partnerships to further integrate our reviews into search engine features.
What happens after I report a review?
When you report a review that you believe violates our guidelines, our moderation team will investigate the matter. The review will remain visible during this process. If the review is found to breach our policies, it will be removed. We aim to complete investigations promptly, typically within a few working days.
How does Review Centre ensure the authenticity of reviews?
We employ a combination of automated systems and manual checks to detect and prevent fraudulent reviews. Our moderation team reviews reported content, and we have strict guidelines to ensure that all reviews reflect genuine customer experiences. Businesses and users are encouraged to report any suspicious activity for further investigation.
Get Started Now - It’s Completely Free
Claiming or creating your profile takes just a few minutes. Update your presence, engage with reviewers, and help more people discover what makes your business great - all at no cost.