First-Car - www.firstcar.ma

We made the huge mistake of hiring a car from 'FIRSTCAR'. Three weeks after our rental ended & we had returned from holiday, 'FIRST CAR' removed money from our credit card, without notifying us, without cause or reason, without agreement,and without a receipt. We had purchased, at extra cost, a 100% insurance cover package, but without a receipt we cannot claim. If you give this company your credit card details, you may LOSE A LOT OF MONEY.

The car hired to us by 'FIRST CAR' was a complete WRECK. Huge mileage; sounded like a tank; brakes squealed; hand brake would not hold. Every body pannel was badly dented, one pannel was completely missing. Wiper was totally missing; wing mirror was falling off and not adjustable; spare tyre was flat (which we had to pay for to repair); and tyre had a huge bulge in the tread. Hub caps split and broken (kept on falling off); staff at hire reception refused change of car or deposit refunds, were extremely rude, could not give a damn and demanded tips. We consider the car was extremely dangerous. Like us, you could have your holiday totally ruined by 'FIRST CAR', or WORSE!