
eRentals.co.uk - www.erentals.co.uk
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eRentals.co.uk - www.erentals.co.uk
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User Reviews
Customer Service
Value For Money
Really Good Service
All went well quick, efficient service, I was given a larger car than I requested, not something I would have chosen to drive but it worked out great.
It was tight to get out of my parking space, not all parking was tight. The staff were on the ball and noticed and came immediately out and moved a car to help me
Very good location and quick pickup
Prague Car Hir
It was easy to book the car. The agent at the airport was brilliant. The return process was very impressive.
Customer Service
Value For Money
Nice And Easy
Staff were great :) very friendly even though they were working around the Christmas holidays
Customer Service
Value For Money
Excellent Booking Service
Easy service to use. Clearly outlined. Got me the best price available. I would recommend this website to friends and family.
Customer Service
Value For Money
Easy And Cheap As Usual
I have used this website several times ehen renting cars un denmark.The service is very good in this country.
I have used the same website in some holiday destinations in Other countries, in Ibiza , Canary Islands, Menorca....and in these holiday destinations be careful with the hidden expenses(mainly fuel)
That is the policy of the actual car hire company, not the website...but do double check their fuel policy first
Customer Service
Value For Money
Easy Booking Good Service
Easy to book. Nice car. Good service. The car was almost brand new and I had no issues whatsoever with it. I would definitely use the same car rental again.
Customer Service
Value For Money
Good Value - But Take The Extra Insurance
Pretty satisfied with it overall. Great way of comparing prices and getting a good deal.
Only down sides are that excesses are ridiculously high and charges for any fines etc. are crazy!
Also check the actual location of the hire car company - we ended up having to catch a taxi to what we thought was an airport pick up...
Customer Service
Value For Money
Best Rental Experience Ever!
My recent car rental with eRentals was by far the best rental experience I’ve ever had (in over 40 years)!
From my initial booking through ERentals, onto Alamo, and then to Enterprise, I received nothing but excellent customer service. The young man at the Heathrow Terminal 2 reception desk could not have been more pleasant; likewise the young lady at the vehicle pick-up point. Drop-off upon return was equally pleasant. The “out/in” process was also extremely efficient.
To cap it all, the price was unbeatable!
Well done to the whole team. I would have no hesitation in using Enterprise again, and will also be recommending Enterprise to my friends.
Customer Service
Value For Money
Car Seat Rental
Car hire firms in torrevieja are now offering free baby seats with each rental.The cost of renting two baby seats from our car hire company was 94 euro where as Ryan air did a deal of 30euro return for the two baby seats but as you can imagine this was a huge inconvenience.Even though the service and car we got were exceptional we would have to search for a car hire rental that does not charge for baby seats.
Customer Service
Value For Money
Our First Impressions Were Thankfully Not Confirmed
Our flight to Larnaca arrived early so we were relieved to find a Hire Companies Rep willing to help even though he wasn't there to meet us. He took us on a 10 minute drive to the Car Hire Depot where we had to wait 3/4 of an hour to complete the paperwork because there was only one person dealing with it all. In fact it was quite chaotic because returns were arriving all the time too.Eventually we were supplied with the Ford Focus hatchback that we had ordered and off we went. The vehicle performed well despite being 3 years old, and our 4 large cases just fitted into the rear compartment. It's return to the Depot was much more straightforward and we were soon delivered to the Airport for our flight home.
Q&A
Do I need to pay for excess insurance on CDW and Vehicle Theft Waiver? I'm not sure if it is covered in the regular hire charge as I can't find excess amount on site. ( it is usually about 700euros on other sites. ) I'm travelling to Portugal and intending to pick vehicle up from Faro airport. Thanks in advance for any help anyone can offer.
Thanks to all who took the trouble to reply. I checked on the site and the excess was 900+Euros. I've found an insurance provider that has covered me for the excess for £21 for the 11 days hire, so feeling more relaxed now! Thanks again for your advice.
I want to book a people carrier from Heathrow airport. Is it reliable?
I have never hired from erentals for this country but I have used them a lot of times abroad and they have always given me great service if this helps.