The booking was an easy process and I had very good communication via emails

Good car, great service

A fantastic little car. Efficient and kind staff. I would certainly use Alamo again. The whole hiring experience was easy and efficient. Thank you Alamo team. I will be recommending Alamo to friends.

Made a booking on Holiday Autos, Called the Rental Car company to confirm the booking, Rental Car company had no record of the booking, Holiday Autos not able to reoffer same booking Waste of time

I booked a car through Holiday Autos who charged my card and issued a voucher. On presenting the voucher to the rental company they looked at it but still charged my card for a second time. I raised this with Holiday Autos via chat at the time who said at the end of the rental period it would be sorted. Nothing was ever sorted - I made a complaint but they refused to refund me the money - I asked for it to be escalated but still they refused. So the rental company has charged me and Holiday Autos has charged - both not willing to compromise. I blame Holiday Autos because they took the booking - they took my money and have refused to sort it. Awful experience with Holiday Autos - would never use them again and would caution others not to use this unreliable company. I feel like this is a sham many others may have fallen into.

Booked on-line Offered least expensive hire option

Better value than the big brands, and when I had to change my drop off location at short notice (thanks of course to BA cancelling my flight home yet again and moving us to a different airport), Europcar made no fuss at all and didn't charge me for the change of plan. Great service.

Booking was easy. We then needed to change our booking (late flight/missed connection) and had to be quite a lot extra for the then shorter rental. The office was a little tricky to find but then the process of getting the car, and then handing it back, was all smooth. The car was fine.

Picking up a Hertz car from Kerry Airport could not have been a more quick, efficient and friendly experience. Highly recommended.

Excellent car with quick and easy pick-up and return.

There is a good choice of cars and options but I'd have appreciated some more choices in the filters as to be sure to have the car you need as much as possibile

We have used Holiday Autos several times a year for nearly a decade. They have been cost effective and reliable throughout. When there have been (very rare) issues with individual car hire vompanies they have been supportive and helpful.

Great Klaswagen Lisbon great staff and service

The Holiday Autos online booking process was simple enough and the car we chose was good value. Italy Car Rent were helpful at all times and very efficient. No hassle at drop-off and they appear to be up front and not trying to diddle customers as some car-hire companies do. Would use them again without hesitation.

Very happy with service at Holiday Autos and would use again. I had to change my booking at least twice because of changes in our flights and it was remarkably easy to change the pick-up and drop off times for the car online. I even found that the car was cheaper for a bigger car a few weeks before I went, which was a surprise! Europcar at the other end was very good, save that I got talked in to a superior car that I didn’t really want to have. It was absolutely gorgeous but came with an absolutely gorgeous price tag that Im not entirely sure I understood at the time. I think the lack of clear explanation was deliberate and that is not good. The trick: refuse all upgrades!

Only issue I had was I booked a manual and got an auto, never driven an auto before so took a few mins to work out what I was doing but after that it was good.

Really easy to find pick up point at airport, directions given were clear and precise. At location, all staff were friendly, multi lingual and efficient, explaining options etc clearly and not pressuring us to buy any. Car was exactly what we’d booked, was clean inside and out and performed perfectly while we had it. Excellent service for around half the price of the big names.

The process for booking a car is so easy.If you need to change or cancel also very easy. Talking to anyone on the phone or online a breeze .This is the second year we have used them and it won’t be the last .I book early and check every couple of months to see if prices have fallen it’s so easy to change your car if they have .