Holiday Autos Reviews - www.holidayautos.co.uk

★★★★☆
4.1 / 5
83.5% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Overall a very good experience”

Written on: 10/12/2018 by joel1202 (1 review written)

The car was in excellent condition, no problems whatsoever. Too much waiting time for picking up the car at the SIXT counter, but the drop-off was VERY quick. Price was fair. Overall a very good experience… Read Full Review

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★★★★★

“Firefly next time too !!”

Written on: 06/12/2018 by malagatraveller (1 review written)

We absolutely needed a car that easly could take 4 suitcases and hand luggage too. The carmodel we have asked for was not available so we were offered a VW that only took 3 suicases (in an e-mail). In Malaga at the Firefly-desk they immediately changed their offer to a larger car, no discussions, no extra charge. Very good service !!… Read Full Review

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★★★★☆

“Best bang for your buck!”

Written on: 05/12/2018 by Ray_Ray (1 review written)

For the price, this is the best possible deal. The check in process was much quicker and smoother than I have experienced with other rental companies in Naples, Italy and the service was great. The only drawback is that the car smelled of cigarette smoke (which is not uncommon in Naples) and there was some damage that was not indicated on the paperwork that was provided. Luckily the damage was caught with the pre-inspection and indicated at that time. The turn in process was smooth, although… Read Full Review

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★★★★★

“Excellent service”

Written on: 02/12/2018 by 182Smith (1 review written)

Perfect - very good value for money, service from Hetz/Thrifty fantastic. Nice clean car… Read Full Review

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★★★★★

“Brilliant”

Written on: 01/12/2018 by Wardpj267 (1 review written)

Great service and value for money. Highly recommended. Really impressed… Read Full Review

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★★★★★

“Best rental experience”

Written on: 30/11/2018 by CristinaO (1 review written)

I traveled for an emergency, and was very pleased to receive the car super fast. No line, helpful staff, quick paperwork, no waiting time for shuttle, and very short distance to where the car was parked. Besides, the car I received exceeded any of my expectations. Best car and best rental so far (I am a frequent car rental customer). … Read Full Review

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★☆☆☆☆

“Worse rental company with hidden terms and higher deposit!”

Written on: 30/11/2018 by niranshan (1 review written)

I don't usually like to lead negative reviews unless it is extremely bad! I booked the car online and there are a few things I have not been communicated about the money. Usually, other rental companies charge 4000 ZAR but Holiday Rental instruct car rental companies to charge 7500ZAR which is ridiculous! The worse part is that it was not clearly informed to me. They send me an email asking me to have a credit card with £21,500 limit and I had to pay that as a deposit- I don't think even the… Read Full Review

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★★★★★

“Cardiff Holiday Autos hire”

Written on: 29/11/2018

Excellent service, everything ready and got an upgrade. Hertz member of staff was lovely - polite and quick. It was all v. efficient to check details and collect car. Drop off = same. Thank you. Cannot fault it on this occasion… Read Full Review

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★★★★★

“Excellent 5-Star service ”

Written on: 20/11/2018 by Knighttk182 (1 review written)

The booking process was easy with a good range of vehicles and prices. Pick-up was hassle-free with the process only taking a few minutes. Desk staff were friendly and very helpful with information. The car was in excellent condition and handled well. Drop-off took seconds. Cannot recommend highly enough. There was some confusion over issues with the on-board satnav which whilst not a huge problem, it did take 3 days to get a return call. Despite that, the agent was the one who checked me in… Read Full Review

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★☆☆☆☆

“Deceiving advertisement”

Written on: 15/11/2018 by JDrugger12 (1 review written)

They try to sell you an insurance that doesn't cover almost anything just to get your money. When you pick up the car, you have to buy an extra insurance a lot more expensive. Awful! Wouldn´t recommend it to anyone. Needless to say that they didn't refund my money... They also post a wrong review rating on their website. For example, they say they have 9.3/10 in Trust Pilot when in reality it's 1.2/10!!!… Read Full Review

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★★★★★

“Car hire in LA”

Written on: 11/11/2018 by 39Martinez (1 review written)

Excellent service. Used Alamo shuttle bus to/from airport and this was great. No delays and very friendly helpful staff. Pick up of car at Alamo was efficient. I used the automative machine but a staff member was available if I had any concerns/ queries. Car was very clean and ready for me to drive away. Return of car was excellent. Car was inspected and keys returned within 5 minutes. I would definitely recommend Alamo… Read Full Review

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★★★★★

“rental service and car ok. Survey too long and repetative”

Written on: 06/11/2018 by morbladt (1 review written)

rental service and car ok. Survey too long and repetative… Read Full Review

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★★★★★

“Good agency, we get our car very easily Retour no...”

Written on: 04/11/2018 by Averin266 (1 review written)

Good agency, we get our car very easily Retour no problem Don't forget credit card for caution… Read Full Review

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★★★★★

“excellent service”

Written on: 02/11/2018 by Doonan02 (1 review written)

the car was ready and all the staff where helpfull… Read Full Review

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★★★★★

“Great value,terrific rentals ”

Written on: 02/11/2018 by Bo500 (1 review written)

Easy to navigate website to find great values in rentals… Read Full Review

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★★★★★

“Very simple”

Written on: 02/11/2018 by Wallythewelder (1 review written)

Pick up from the airport was simple and stress free. driver was polite and friendly. Not far from airport to collection desk and when we got there, we were attended to promptly. The car was better than expected and everything was explained to us before we left. We had to leave a credit card deposit of 995.00 Euros, so you need to make sure you have a card which will cover that sum. However, the refund process at the end of the hire was stress free and easy. I would recommend that you do a… Read Full Review

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★★★★★

“A great service ”

Written on: 01/11/2018 by MarcosSimpson370 (1 review written)

What a wonderful service… Read Full Review

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★★★★★

“Great Service”

Written on: 29/10/2018

Smooth booking process. Excellent Customer Service. Great Car Hire. Would highly recommend… Read Full Review

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★★★★★

“Easy, efficient & professional”

Written on: 28/10/2018 by Aracelil403 (1 review written)

After reading horror story after horror story I eventually, after lots of research, picked Locauto. I am so pleased I did. No queues at the rental desk, quick and efficient processing of paperwork and our car was ready for us to go. Drop off was equally as effective, literally took two minutes. We have had no hidden charges made to our account. I honestly can’t fault these guys. Only downfall was getting from the airport to the car park due to poor signage we had to just follow the crowd… Read Full Review

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★★★★★

“Wonderful experience ”

Written on: 25/10/2018 by Aden1976 (1 review written)

Nice service with good description for each renter. My car was clean and fully appreciate by my family. Optimo Rent company was professionnal for our travel… Read Full Review

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