Holiday Autos Reviews - www.holidayautos.co.uk

★★★★☆
4.1 / 5
84% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great vehicle”

Written on: 21/01/2020 by Travellingsmiths (1 review written)

We used Holiday Autos and booked via Firefly. Only drawback when we got to airport in Perth WA was that we looked for Firefly Desk and there isn’t one it is managed by Hertz, something that was not clear to us on booking online but apart from that no problems. Vehicle was easy to find in the car park and was clean. . … Read Full Review

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★☆☆☆☆

“Terrible experience ”

Written on: 15/01/2020 by Bastienvillaret (1 review written)

Very disappointed by the whole experience. Booked a car to be picked up at 16.30. Arrived at the desk, I have been told I have been "awarded" an upgrade. I am thinking great ! Got to the car, and realized the upgrade was a massive car with 5 seats in the back. Being there to be in the city and not used to such big cars, I did not feel comfortable in driving it. I requested and booked a small car for a reason and expected something similar as promised. I went back to the desk and been offered a… Read Full Review

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★★★★★

“Easy cheap and efficient”

Written on: 07/01/2020 by Perry2020 (1 review written)

Easy to use website. Fast confirmation on booking. Good loyalty discount. Great selection of reasonably priced rental companies. Use this company all the time and have done so for a great number of years. Good customer service if you need to speak to them on the telephone. Wouldn’t use anyone else now. … Read Full Review

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★☆☆☆☆

“If there is a delay your booking will be canclled ”

Written on: 03/01/2020 by barold1234 (1 review written)

I got the booking time slightly wrong and when I went to pick up the car they told me I was late for the booking and it had been cancelled. This left me stranded at the airport as they were not willing to hire me another car… Read Full Review

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★★★★★

“Great experience”

Written on: 31/12/2019 by Dylank1953 (1 review written)

Great price, great car, great service. Only hiccup was returning the car at Berlin Tegel, not well signed and easy to miss but that's not Holiday Autos fault!… Read Full Review

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★★★★★

“Professional, quality and safe car rental”

Written on: 29/12/2019 by Adkeelovescurry (1 review written)

This is a very professional and value added car rental service. I have rented the car 3 months before the holiday and the arrangement is accurate and safe. Easy online booking, professional desk service, cheap and thank you again… Read Full Review

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★★★★☆

“Easy pickup, drop off was not explained very clearly ”

Written on: 27/12/2019 by 47Kirk (1 review written)

Only down side was drop off process, told by desk to return to car park space and take keys to desk. On entering car park got directed to returns lane and asked to pull over to side and leave vehicle with key in. If not for other people doing this I would have thought it was some sort of car theft scam as no one had car rental I D on show! Explain process, or write it down so customers know in advance what to expect… Read Full Review

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★★★★★

“THANK YOU ALAMO”

Written on: 16/12/2019 by deb5734 (1 review written)

Always try to use Alamo, very smooth process on collection and drop off and everything well explanined… Read Full Review

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★★★★★

“Great experience”

Written on: 15/12/2019 by JordanAbernathy (1 review written)

All the rent experience was perfect, good service, good car and excellent price… Read Full Review

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★★★★★

“above average”

Written on: 01/12/2019 by Marquisep297 (1 review written)

First of all, the car was fine, we could choose in a row of different cars of same class, which I think is a plus! We drove the car for two weeks without any issue. At the counter it took a while (20 min) until we get served, overall the process was slow. Dropping off was very quick! General remark: as European you expect american cars when renting in US, but most of the rental cars were Asian brands… Read Full Review

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★★★★☆

“1st by name & nature”

Written on: 24/11/2019 by Caden21 (1 review written)

Very pleased with the staff, the car and the price… Read Full Review

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★★★☆☆

“Upgraded under pressure at cost $142. ”

Written on: 23/11/2019 by Schmitt467 (1 review written)

I had purchased all extra insurances but was pressured into upgrading at a cost of $142. Afterwards we felt the upgrade was not required as there was only two of us in the car. We will not use Alamo again… Read Full Review

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★★★★☆

“Eficensy”

Written on: 14/11/2019

We had to wait for others before to go to the desk. Overall everything was fine… Read Full Review

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★★★★★

“Very easy everything :)”

Written on: 13/11/2019 by hzBateman1945 (1 review written)

Streamlined, great service. The hiring process is easy enough and never encountered any issue. It's my car rental go to company… Read Full Review

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★☆☆☆☆

“for our trip I chose two cars with automatic...”

Written on: 13/11/2019 by PanFilove (1 review written)

for our trip I chose two cars with automatic transmission Citroen C4. On children's holidays we two couples from Russia with 6 children teenagers arrived at the airport of Milan. On arrival at the reception of rental cars was not our company, we called the phone listed in the voucher, but no one answered, the answering machine worked. It was 10 PM, everyone was tired and very nervous. Finally, after investigation, we found that our agent sends the Shuttle at the specified time, to a certain… Read Full Review

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★★★★★

“Outstanding service quality and value”

Written on: 12/11/2019 by Tondepero (1 review written)

Having used Interrent at Gran Canaria airport before I knew that the location of the desk was at the far end of the terminal building sonI hot there with ease. The staff were extremely helpful and friendly and when I discovered that my driver’s license had gone missing -I found it later- the desk team worked with Holiday Autos to resolve the potential disaster, at no extra cost, by using my partner as the named driver. Can’t thank them enough or recommend them more highly!… Read Full Review

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★★★★★

“Family trip”

Written on: 06/11/2019

We picked up a practically brand new Hyundai i30 estate to get 4 adults, 1 child & 4.5 cases around for a week in Crete. It was a good fit for us all and the air conditioning kept us all cool… Read Full Review

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★★★☆☆

“Holiday car hire”

Written on: 05/11/2019 by 321andyc (1 review written)

I booked the car around 2 moths prior to the holiday and knowing there would be 4 of us i booked something bigger than my normal car. I opted for the BMW 2 Series or similar which was advertised as being able to accept 4 suitcases and 4 passengers, when we arrived we were offered an Audi A3 which was no where near big enough so i had to upgrade and ended up with a Toyota Land Cruiser which was a really nice comfortable car. I do think companies should look harder at whose booking and how many… Read Full Review

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★☆☆☆☆

“Ok rent mallorca ”

Written on: 03/11/2019 by mvRamsey254 (1 review written)

Mussten eine Zusatzversicherung für 198 € abschließen. Laut holiday Autos war aber schon alle inbegriffen… Read Full Review

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★★★★★

“Orlando Golf Trip”

Written on: 01/11/2019

Great company to book rental car, plenty of choice especially as I wanted a vehicle large enough to take 2 golf travel bags plus other luggage. Booking process was easy to navigate with lots of choice… Read Full Review

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