Auto Europe Car Hire Reviews - www.auto-europe.co.uk

★★★☆☆
3.2 / 5
58% of users recommend this
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  • Value For Money

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Auto Europe Car Hire - www.auto-europe.co.uk
Auto Europe Car Hire - www.auto-europe.co.uk

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★★★★☆

“Happy with Auto Europe”

Written on: 04/02/2016

I am always renting cars with Auto Europe and had not been disappointed. Prices are good, its easy to understand and they use generally good local car hire companies ,more often international ones… Read Full Review

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★★★★☆

“Easy pick up and drop off. Good value.”

Written on: 03/02/2016 by JimmyHarrington (1 review written)

I didn't go for the smallest car possible, but it was still pretty small. Not Auto Europe's fault, of course! I didn't realise 2015 vignette (swiss motorway sticker) was valid so kept off the motorways. Again not Auto Europe's fault. I didn't like the way they try to sell excess insurance. That really is expensive - if you hired for a year it would work out at almost £1,300 to cover you for £1,500 excess. But pick up and drop off easy… Read Full Review

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★★★★☆

“Very efficient and reasonably priced”

Written on: 01/02/2016 by Cobbvt259 (1 review written)

We picked up the car in Auckland and were out on the road within 20 minutes. The car rep was helpful and clear about the car and its hire. The car was better than we expected and we had a wonderful drive around the north island of New Zealand. The return of the car was a different story. We parked at Wellington ferry terminal in the last Europcar space an hour earlier than expected and posted the keys as requested in the drop off box in the ferry terminal. Since then, we have heard nothing, not… Read Full Review

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★★★★☆

“Easy and no hassle”

Written on: 28/01/2016 by DaliaDonahue (1 review written)

Very easy - no different to hiring from a main stream car hire company - but saves money! Only thing I would be wary of is insurance as I think if you take our excess policy you have to go through Auto Europe and not the hire company. Recommended though!… Read Full Review

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★★★★☆

“Excellent value”

Written on: 23/01/2016 by Luis198 (1 review written)

Very good value. Have used for business hire for years… Read Full Review

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★★★★☆

“Good but could have done better”

Written on: 21/01/2016 by McDermott389 (1 review written)

I booked a Ford Mondeo online, but recieved a KIA, which did everything i wanted, except the GPS and which cost more than I expected. Found spare wheel was actually smaller size than normal wheel which i found weird. But the staff was really helpful when my flight was delayed and had to wait for a friend to join me… Read Full Review

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★★★★☆

“good service ”

Written on: 07/01/2016 by areti (1 review written)

Was not easy find the pick up location because is not on the same place as the drop off point.Should put up more sign at Vienna airport but in the end we managed to find it.great clean well maintained car and lovely helpful staff . definitely use them again… Read Full Review

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★★★★☆

“Excellent service”

Written on: 05/01/2016

Excellent service from the staff on collection and return - both friendly and efficient. I wasn't entirely happy with the actual car I got, but I think that might have been more to do with Europcar rather than Auto Europe. I ordered a "small SUV" Skoda Yeti 4x4 (or equivalent), but got some Opel Mokka abomination which aside from driving like a bowl of porridge, is actually quite a bit smaller than what I thought I had ordered so it was like Tetris trying to get everything in with two small… Read Full Review

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★★★★☆

“Car Hire - Salzburg”

Written on: 05/01/2016 by 2Loomis (1 review written)

We always used Auto Europe as we generally find tehy have the best prices. We also always try to select a Europcar as their staff are always helpful and swift. We also have a Privelege card so many of our details are already on their system. We were slightly earlier that the booked pick up time so had to wait 20 mins for the car to be valeted or were offered an upgrade ata cost - we waited!… Read Full Review

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★★★★☆

“US Car rental”

Written on: 05/01/2016 by ubDonnelly400 (1 review written)

We used Alamo's services in Seattle, Los Angeles ( twice )and Phoenix. Superb, service minded staff on all stations. Acceptable refuelling costs at Phoenix airport ($2,91 per Gallon compared to $2,20 on the street) All extra taxes and additional taxes are to be expected ( we are in the US ) but sometimes you wonder ... Airport Concession Fee, Tourism Fee, Sales Tax, Fuel Sales Tax… Read Full Review

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★★★★☆

“Great car and service.”

Written on: 05/01/2016 by LucasHammond (1 review written)

Checked car over before hire, two front tyres badly worn. Car exchanged straight away and went perfectly, and suited our needs… Read Full Review

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★★★★☆

“Reliable service”

Written on: 03/01/2016 by Hardingrj370 (1 review written)

I travel regularly and have nearly always used Auto Europe in Ireland, Europe and USA trips. Their prices are good and their service excellent. I take out an annual excess insurance policy which keeps costs to a minumim… Read Full Review

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★★★★☆

“EFFICIENT SERVICE MARRED BY EXPENSIVE REFUELLING CHARGE”

Written on: 03/01/2016 by PeterLharris (1 review written)

We booked a small SUV with Alamo from Fort Lauderdale Airport for 5 days. However, on collecting vehicle, we only had a choice of two - a higher mileage Nissan of a Jeep Compass. We chose the Jeep as it only had two thousand miles on the clock. The Alamo desk advised us that all toll charges would be automatic and debited to my charge card later - a very good idea. The Jeep was quite thirsty on fuel although as UK visitors this was offset by the lower cost of "gas". Wishing to leave… Read Full Review

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★★★★☆

“A good experience from Alamo not so good from Auto Europe”

Written on: 01/01/2016 by Stu.66 (1 review written)

On line booking easy, reasonable price for a 7 seater vehicle - we had it for 18 days. Alamo staff at Orlando international airport very friendly - as normal offered all the extras but didn't push for a change when I said no thanks. I have insurance to cover the extras it cost me about £60 per year and I find it pays for its self on a first hire. When I returned the car staff were again friendly and helpful. My only complaint is with Auto Europe car, we booked early (nearly 12 months before… Read Full Review

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★★★★☆

“Auto Europe Car Hire - Belfast International Airport”

Written on: 29/12/2015

Overall a very good experience. Only issues to be wary of are unreasonable extra costs that hire company try to include for extra drivers, excess cover insurance etc, do your homework and some of these extra costs can be mitigated before you get to the check-in desk! Also you need to be aware that pick-up time is not flexible if you say from 10.30 hours that's when you will be able to collect your car, if you want it earlier you may be asked to pay for an additional days hire… Read Full Review

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★★★★☆

“usually excellent. felt ripped off this time”

Written on: 18/12/2015 by CraigThomson259 (1 review written)

I usually find that Auto europe is far and away the best value however on this occasion I was a little annoyed to find there was a compulsory winterization charge that was not included in the displayed price for comparisons. it is not legal to drive on swiss roads in winter without winter tyres so its a bit like being charged for a steering wheel! to be fair though it was shown in the terms and conditions so in future will just need to dig a bit deeper. doesnt make simple comparisons easy… Read Full Review

Autoeuropeuk's Comment

Written on: 18/12/2015

Hi

Thank you for the feedback and for being a loyal customer of Auto Europe! We do now feature a information box above the pricing grid which alerts our website users of the winter fee applied by the suppliers.
We do also have rates where this fee has already been included, therefore no need to pay extra on collection for this.
If you do require any further information on this please do contact us directly.
Warm Regards
Melanie
Auto Europe

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★★★★☆

“I always use autoeurope”

Written on: 17/12/2015

have used autoeurope for years, less hassle than dealing with car hire companies one by one. just finished my third hire this year at orlando airport and booked again for my next trip.price is always cheapest or thereabouts and you know in advance exactly what is included for the price so no need to go through the sales pitch at rental counter… Read Full Review

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★★★★☆

“Value great service”

Written on: 16/12/2015 by JayvionReynolds (1 review written)

Rented a fabulous car in Berlin did it on line very simple and easy no hassle Picked it up next day it was ready early . Staff really helpful dropped it at airport 4 days later again airport staff excellent. Will definitely use them again… Read Full Review

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★★★★☆

“Great service but excessive and unpublished costs”

Written on: 13/12/2015 by MacGregorkm296 (1 review written)

Good service but most unimpressed that I am expected to pay an additional €96 to enable delivery of the car to the airport and collection once complete… Read Full Review

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★★★★☆

“very pleased”

Written on: 11/12/2015 by Grant264 (1 review written)

Hired a 4x4 from Hertz at Basel airport. New car with low mileage. Check in process and return were very quick. Had to query a couple of additional charges but these were deleted without fuss… Read Full Review

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