Sixt Car Hire Reviews - www.sixt.co.uk

★★★☆☆
3.4 / 5
62% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Sixt Car Hire www.sixt.co.uk - Ask a question now

Media Gallery for Sixt Car Hire www.sixt.co.uk

Sixt Car Hire www.sixt.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Wouldn't recommend to my worst enemy”

Written on: 16/11/2021 by 346Meadows (1 review written)

Worst car hire company I've ever used. On returning the car I went through all preexisting damages with the rep. I was assured all was in order and there was no further damage, which I knew for a fact. 2 months later they send a letter asking to pay for damages you have not caused. Reading the reviews here and elsewhere seems like it's their standard procedure. Avoid at all costs… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Shocking service”

Written on: 20/09/2021

Having received a confirmation email and arrived with the relevant documentation- DVLA check the kiosk operator insisted on a UK passport- which I didn’t not have despite several UK government photos IDs. Customer services confirmed that this was not needed. I then returned, having gone home, with the relevant additional documents and the attendant cancelled my booking. I filed a review can complained regarding breach of contract. Customer services called within 24 hours but said they were… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Don’t even consider Sixt+”

Written on: 23/08/2021 by davelavender (1 review written)

On 22/0721 I signed up to Sixt+ as I’d just moved back to Liverpool from London and needed a car asap. I paid: - £499 Subscription Setup Fee. - £718.99 for the car. - 29.99 to guarantee sat nav. - And then at the hire centre they preauthorised another £216.80 for no particular reason which took a week to drop off. - All in all £1,464.78 for what ended up being an Audi Q2 SLine Quattro when I’d requests a BMW 1 Series M Sport (first World problems I know). - Oh and I was offered about… Read Full Review

Davelavender's Response to davelavender's Review

Written on: 28/08/2021

NOW RESOLVED WITH THE LIVERPOOL BRANCH THANKS!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Returned the rental in perfect condition, the Sixt...”

Written on: 04/08/2021 by Palmer172 (1 review written)

Returned the rental in perfect condition, the Sixt agent inspects the car, confirms everything was fine (witnesses!), tells me to sign the checkout form on her shaky phone and waves us goodbye – only to send a damage claim for 900GBP four weeks later. This is so wrong! We will take legal action! Beyond dodgy. Everyone: please be aware!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DO NOT RENT FROM THIS COMPANY”

Written on: 18/07/2021 by Christiangu234 (1 review written)

We rented a car for 5 days and we took great care of it. We even washed/vaccuumed it before returning. There were scratches before we took it from their location and now, we were charged 250Euros. DO NOT RENT FROM THIS COMPANY, THEY WILL TAKE ADDITIONAL CHARGES WITHOUT ANY EXPLANATIONS. Rent from TRURO or ENTERPRISE. Shame on this company!… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“DO NOT USE”

Written on: 14/01/2021 by Boy's Nameu179 (1 review written)

I wish i'd read these reviews before using this company. Like many others I am being charged for damages that I never made. 740 pounds for a scratch on the bumper. I know this was there before I took the car as I saw it and had a witness to the fact. The contract mentioned a scratch/scrape on the bumper, but they say that wasn't the scratch/scrape they were referring to. PLEASE DO NOT USE this company and fall into the same trap as so many others have… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID SIXT AT ALL COST”

Written on: 06/10/2020 by PeteColes (1 review written)

Complete exploitation of customers. Fantasy damage reports billed direct, at extortionate prices. This is clearly a strategy at SIXT, reading similar experiences. Please don't make the same mistake as others, USE SOMEONE ELSE… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID”

Written on: 06/08/2020 by Jonesy71 (1 review written)

AVOID, AVOID, AVOID. The van was in a horrible condition with over 20 faults including a smashed mirror. Shouldn’t have been in the road but I needed a van so had to take it. There was no air conditioning & on the hottest day of the year this made for one of the most uncomfortable journeys of my life. We were both ringing wet with sweat by the end. Who knew that no Air Conditioning was even a thing these days. Then filling the van up to return there was either a faulty fuel gauge or a dented… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“BEWARE EXCESS CHARGES ”

Written on: 08/07/2020 by Coolcustomer5000 (1 review written)

Had a terrible experience of this company having rented a car from them for six weeks during the pandemic. They have form for opportunistically charging grotesque fees for damage which may or may not have occured during your trip - which is what happened to me. This is obviously to supplement profit. In my case the alleged damage was completely unnoticeable and now I'm getting charged over £800. A complete grind to have to dispute. But beware !… Read Full Review

Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Beware”

Written on: 07/07/2020 by Franklinr366 (1 review written)

I rented a Luton van with a tail lift. When I returned the van they claimed I scratched the underside of the tail lift. This is the part of the vehicle that lays down on the ground so you can roll your loads onto it to lift it up to the truck. It is in regular contact with the ground. This is akin to them accusing me of getting a pebble stuck in the tire treads. They are now trying to charge me 1000 GBP for the "damage". I know of three other people that have similar situations. I will never… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“1st Class Service”

Written on: 01/07/2020 by Robbis (2 reviews written)

I want to say that I have had a fantastic service with Sixt at Alicante Airport, Spain for the last 2 years.Both times the cars were virtually new (Audi A1 August 18, Citreon C4 Cactus 2229KYG August 19), they were sparkling inside and out and virtually new! The staff on arrival and dropping off were professional and courteous and we have had no issues with the cars on both occasions, even though we do in excess of 2000km during our holiday and the cars work hard. Last year we were given a… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Avoid at all costs ”

Written on: 19/05/2020 by Ruthpa1974 (1 review written)

Please think twice before you hire a car from this company. They are most definitely the most dubious car hire company I have ever delt with. Their customer service is shocking and they are definitely geared to screw you over… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Avoid this company”

Written on: 17/04/2020 by Hastingslx74 (1 review written)

Sixt charged me for damage to a car which I did not make. I'm pretty sure this is part of an organised thing at Geneva airport. Their "customer services" declared me guilty without even reviewing my evidence. When I sent a video through (taken at pick-up), they simply claimed, wrongly, that no damage was evident on the car. So, if you do decide to hire from this company, taking your own evidence is not enough. You will have to take time and effort to get one of their operatives, who will be… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Do not Use Sixt hire Cars under any circumstance”

Written on: 08/04/2020 by 37Goode (1 review written)

Booked a Car from 14th March until 8th April. Due to a flight cancellation coupled with the global pandemic I brought my flight out to the 29th March cutting my trip short, Called sixt to inform of an early drop off, got confirmed by agent all ok and refund will be done online. Dropped the car at Heathrow, no one present to acknowledge the car for damage or petrol being full, a safe box to drop off your key was the only acknowledgement of what to do next. When I got back to my final… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Do not use this company! we ended up with a £1000...”

Written on: 28/03/2020 by Hardy346 (1 review written)

Do not use this company! we ended up with a £1000 bill for paint damage we didn't do. Unfortunately i didn't take images of the car before we drove it away. Proving the damage want caused by me was impossible, just as them proving i did do it was. t&c's in their favour in this situation so you will be forced to pay. They have no interest in working with customers to resolve any issues like this.  AVOID AT ALL COSTS!!!! YOU HAVE BEEN WARNED!!… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Beware or face getting slugged”

Written on: 07/12/2019 by Camerob (1 review written)

Rented a vehicle in Miami for 8 days and knew I faced tolls and was offered $10 a day fee. Over two days went through 14 toll camera's and totalled $14 in tolls At $5 PER TOLL I was then hit with $70 in Administration fees and no negotiation whatsoever on the outrageous fee per toll NEVER AGAIN WITH THIS COMPANY… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“PLEASE NEVER USE THEM!!!!”

Written on: 27/11/2019 by talongolding (1 review written)

What a bunch!!!! I rented a van for an evening which was only driven for a few miles and had light cargo and have been charged for a massive dent that was already there - they pointed this out to me on taking the vehicle so I assumed it was recorded. this is perhaps the most disingenuous company I've ever had the displeasure of dealing with. Please avoid them and use a reputable hire company (I only wish I had checked the endless reviews of people who have used this company!)… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“claim - 9 months later”

Written on: 04/10/2019 by tom79 (1 review written)

I returned a hire car to Sixt St. Pancras and the staff refused to inspect it. Having checked over the car I wasn't concerned, and have never had any issues with hire companies. Two weeks later Sixt tell me they have have a damage claim with photos of quite substantial damage that clearly is from another car hitting the side. I disputed and heard nothing for 9 months, then they sent me a bill with an engineers report that had new photos on it with even more damage, taken in a different… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Cancellation ”

Written on: 30/07/2019 by R1KSU (1 review written)

I booked through gotrentalcars, but the supplier was Sixt, I booked a Mercedes CLA as a treat, and it was as cheap as an ordinary car, but several weeks after the booking we were reading the email and noticed as it was a premium class car, they would only accept Premium or Gold credit cards for payment, several phone calls to the agent explaining that would cost me £900 in fees to take the card out!! They said they would ask Sixt for clarification and try to assist, but no response, so had to… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“We booked for a family visit and it was totally...”

Written on: 15/07/2019 by 226Serrano (1 review written)

We booked for a family visit and it was totally ruined. Not only did they leave us waiting an hour, their system was down and she said we didn't have the right cover, followed by a threat of £100,000 liability and bullying sales tactics to pay more. When I challenged her on this the staff member was extremely rude,aggressive in her tone, spoke in a terrible way about me and threw a tantrum. No professionalism at all. We then spoke to a deputy branch manager on the phone and as it was… Read Full Review

Report this review
Was this review helpful? 2 0
overview