Sixt Car Hire Reviews - www.sixt.co.uk

★★★☆☆
3.5 / 5
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Sixt Car Hire www.sixt.co.uk

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Latest Reviews

★☆☆☆☆

“AVOID SIXT AT ALL COST”

Written on: 06/10/2020 by PeteColes (1 review written)

Complete exploitation of customers. Fantasy damage reports billed direct, at extortionate prices. This is clearly a strategy at SIXT, reading similar experiences. Please don't make the same mistake as others, USE SOMEONE ELSE… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 06/08/2020 by Jonesy71 (1 review written)

AVOID, AVOID, AVOID. The van was in a horrible condition with over 20 faults including a smashed mirror. Shouldn’t have been in the road but I needed a van so had to take it. There was no air conditioning & on the hottest day of the year this made for one of the most uncomfortable journeys of my life. We were both ringing wet with sweat by the end. Who knew that no Air Conditioning was even a thing these days. Then filling the van up to return there was either a faulty fuel gauge or a dented… Read Full Review

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★☆☆☆☆

“BEWARE EXCESS CHARGES ”

Written on: 08/07/2020 by Coolcustomer5000 (1 review written)

Had a terrible experience of this company having rented a car from them for six weeks during the pandemic. They have form for opportunistically charging grotesque fees for damage which may or may not have occured during your trip - which is what happened to me. This is obviously to supplement profit. In my case the alleged damage was completely unnoticeable and now I'm getting charged over £800. A complete grind to have to dispute. But beware !… Read Full Review

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★☆☆☆☆

“Beware”

Written on: 07/07/2020 by Franklinr366 (1 review written)

I rented a Luton van with a tail lift. When I returned the van they claimed I scratched the underside of the tail lift. This is the part of the vehicle that lays down on the ground so you can roll your loads onto it to lift it up to the truck. It is in regular contact with the ground. This is akin to them accusing me of getting a pebble stuck in the tire treads. They are now trying to charge me 1000 GBP for the "damage". I know of three other people that have similar situations. I will never… Read Full Review

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★★★★★

“1st Class Service”

Written on: 01/07/2020 by Robbis (2 reviews written)

I want to say that I have had a fantastic service with Sixt at Alicante Airport, Spain for the last 2 years.Both times the cars were virtually new (Audi A1 August 18, Citreon C4 Cactus 2229KYG August 19), they were sparkling inside and out and virtually new! The staff on arrival and dropping off were professional and courteous and we have had no issues with the cars on both occasions, even though we do in excess of 2000km during our holiday and the cars work hard. Last year we were given a… Read Full Review

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★☆☆☆☆

“Avoid at all costs ”

Written on: 19/05/2020 by Ruthpa1974 (1 review written)

Please think twice before you hire a car from this company. They are most definitely the most dubious car hire company I have ever delt with. Their customer service is shocking and they are definitely geared to screw you over… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 17/04/2020 by Hastingslx74 (1 review written)

Sixt charged me for damage to a car which I did not make. I'm pretty sure this is part of an organised thing at Geneva airport. Their "customer services" declared me guilty without even reviewing my evidence. When I sent a video through (taken at pick-up), they simply claimed, wrongly, that no damage was evident on the car. So, if you do decide to hire from this company, taking your own evidence is not enough. You will have to take time and effort to get one of their operatives, who will be… Read Full Review

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★☆☆☆☆

“Do not Use Sixt hire Cars under any circumstance”

Written on: 08/04/2020 by 37Goode (1 review written)

Booked a Car from 14th March until 8th April. Due to a flight cancellation coupled with the global pandemic I brought my flight out to the 29th March cutting my trip short, Called sixt to inform of an early drop off, got confirmed by agent all ok and refund will be done online. Dropped the car at Heathrow, no one present to acknowledge the car for damage or petrol being full, a safe box to drop off your key was the only acknowledgement of what to do next. When I got back to my final… Read Full Review

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★☆☆☆☆

“Do not use this company! we ended up with a £1000...”

Written on: 28/03/2020 by Hardy346 (1 review written)

Do not use this company! we ended up with a £1000 bill for paint damage we didn't do. Unfortunately i didn't take images of the car before we drove it away. Proving the damage want caused by me was impossible, just as them proving i did do it was. t&c's in their favour in this situation so you will be forced to pay. They have no interest in working with customers to resolve any issues like this.  AVOID AT ALL COSTS!!!! YOU HAVE BEEN WARNED!!… Read Full Review

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★☆☆☆☆

“Beware or face getting slugged”

Written on: 07/12/2019 by Camerob (1 review written)

Rented a vehicle in Miami for 8 days and knew I faced tolls and was offered $10 a day fee. Over two days went through 14 toll camera's and totalled $14 in tolls At $5 PER TOLL I was then hit with $70 in Administration fees and no negotiation whatsoever on the outrageous fee per toll NEVER AGAIN WITH THIS COMPANY… Read Full Review

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★☆☆☆☆

“PLEASE NEVER USE THEM!!!!”

Written on: 27/11/2019 by talongolding (1 review written)

What a bunch!!!! I rented a van for an evening which was only driven for a few miles and had light cargo and have been charged for a massive dent that was already there - they pointed this out to me on taking the vehicle so I assumed it was recorded. this is perhaps the most disingenuous company I've ever had the displeasure of dealing with. Please avoid them and use a reputable hire company (I only wish I had checked the endless reviews of people who have used this company!)… Read Full Review

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★☆☆☆☆

“claim - 9 months later”

Written on: 04/10/2019 by tom79 (1 review written)

I returned a hire car to Sixt St. Pancras and the staff refused to inspect it. Having checked over the car I wasn't concerned, and have never had any issues with hire companies. Two weeks later Sixt tell me they have have a damage claim with photos of quite substantial damage that clearly is from another car hitting the side. I disputed and heard nothing for 9 months, then they sent me a bill with an engineers report that had new photos on it with even more damage, taken in a different… Read Full Review

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★☆☆☆☆

“Cancellation ”

Written on: 30/07/2019 by R1KSU (1 review written)

I booked through gotrentalcars, but the supplier was Sixt, I booked a Mercedes CLA as a treat, and it was as cheap as an ordinary car, but several weeks after the booking we were reading the email and noticed as it was a premium class car, they would only accept Premium or Gold credit cards for payment, several phone calls to the agent explaining that would cost me £900 in fees to take the card out!! They said they would ask Sixt for clarification and try to assist, but no response, so had to… Read Full Review

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★☆☆☆☆

“We booked for a family visit and it was totally...”

Written on: 15/07/2019 by 226Serrano (1 review written)

We booked for a family visit and it was totally ruined. Not only did they leave us waiting an hour, their system was down and she said we didn't have the right cover, followed by a threat of £100,000 liability and bullying sales tactics to pay more. When I challenged her on this the staff member was extremely rude,aggressive in her tone, spoke in a terrible way about me and threw a tantrum. No professionalism at all. We then spoke to a deputy branch manager on the phone and as it was… Read Full Review

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★☆☆☆☆

“CDW OPTIONAL TRICK - NEVER AGAIN WITH SIXT! ”

Written on: 12/06/2019 by GTSa (1 review written)

When we book cars in Europe, almost all companies include CDW cover in their prices. Sixt does not and it offers this as an option. And if you miss that tiny box, beware that your CDW will cost you x10 times more (!!!) if you try to include it at the later stage. For example, my optional CDW cost £10.40. I missed that box and called them to add that insurance, Sixt offered same CDW for £94!  They trap you and then suck you blood! Avoid at no cost!… Read Full Review

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★☆☆☆☆

“Hands down the worst experience i've ever had renting...”

Written on: 30/05/2019 by bigshot1000 (1 review written)

Hands down the worst experience i've ever had renting a vehicle. I recieved a damaged van, returned a damaged van and now they want to charge me for it. They have the damage on their records but will not acknowledge it. I keep sending the same email with quearies on and they reply with an invoice. They are just trying to bully me into paying. Horrendous company. Avoid at all costs… Read Full Review

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★★★★★

“Friendly and helpful with good cars.”

Written on: 13/05/2019 by Stout460 (1 review written)

Recently used SIXT to hire a car at Glasgow airport and return it to Edinburgh airport . Whilst for bog standard manual vehicles they may not be first choice in terms of cost , for something more premium eg an auto BMW , Mercedes or Audi they seem to have a better availability than many other car firms (maybe because they are also a German company!) although you will not necessarily get the make specified on the website, as they make clear on the website itself . We reserved a BMW 1 Series and… Read Full Review

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★☆☆☆☆

“Do not use this company”

Written on: 08/04/2019 by Farrell456 (1 review written)

DO NOT USE THIS COMPANY. This mob operate very dubious practices, like a third-rate tourist rental business. Their front of house staff and overly friendly and they then hide behind the small print. Here is how they operate. 1. They have almost zero tolerance to any marks on the car even from road chips etc. This is a deliberate policy to add cost to your rental. They comb all over the car looking for anything. I was given a car with 15 or so noted narks. I was expected to find them which as… Read Full Review

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★☆☆☆☆

“Faro Airport”

Written on: 28/02/2019 by da--nny12 (1 review written)

Again a bad review for this company. I rented a care from from Faro airport returned the car and was told no charges and then received a letter saying that they had to add 5 euros of petrol to the car and so i was being charged 70 euros for this. I argued but to no avail. seriously 70 euros for a 5 euro petrol charge your laughing at us. No One else does no one else they are Goldcar or another rental hire firm… Read Full Review

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★★★★★

“Amazing Service”

Written on: 12/02/2019 by jjGCU (1 review written)

We recently rented from Sixt for our 25th wedding anniversary get away to AZ. The customer service we were provided was stellar from the very beginning. When we checked in to pickup our car with the person I dealt with. She went out of her way to make our trip special. She upgraded our SUV with complete joy and excitement on her face. Only a day into our trip someone smashed in the back passenger window and stole a few personal items. Sixts made getting a new car easy and stress free and… Read Full Review

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