Sixt Car Hire Reviews - www.sixt.co.uk

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3.5 / 5
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Sixt Car Hire www.sixt.co.uk

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Latest Reviews

★☆☆☆☆

“RUN! DO NOT RENT FROM THIS COMPANY!!”

Written on: 16/11/2017 by Maher460 (1 review written)

Long story short. Didn't have the car I reserved so gave me another until what I reserved was ready. 11pm that night called and I switched out. Picked up in a dark garage and drove to hotel Next morning I saw two tires had bubbles on them. When I called to report, said I was responsible even though I HAD ASKED FOR FULL COVERAGE IN CASE ANYTHING happened. It covers the car but not the tires. Separate coverage for that. Never told that. Manager gave me a discount and a coupon and said was… Read Full Review

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★☆☆☆☆

“False advertising ”

Written on: 11/11/2017 by AddisonMalone (1 review written)

I reserved a car online 2 weeks in advance to ensure we had the car that we required. I wanted something luxurious. On the sixt web site they advertised luxurious card so on this basis made my reservation. We turned up at 9am near Luton airport but the office was locked. We waited nearly 30 mins for a sixt worker to arrive telling us that his colleague called in sick so has to manage the office on his own. We were then given a mini clubman. When I made the reservation it stated a Mercedes… Read Full Review

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★☆☆☆☆

“Awful company, Per your terms and conditions: "We may...”

Written on: 18/10/2017 by ljforsyth2000 (1 review written)

Awful company, Per your terms and conditions: "We may require a security deposit/approval on your payment card. The amount of the deposit may vary depending on the type of the booking, vehicle category or the method of payment." No where do you list (that I can find)how much of a deposit you require for the vehicle category. There for you do not allow the consumer to make an educated, informed decision about what car they would want to rent based on additional monies you may require. Also, this… Read Full Review

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★☆☆☆☆

“Beware Petrol Scheme - PHOTOGRAPH THE GUAGE !! or else”

Written on: 19/09/2017 by A.Binfield (1 review written)

Had a uneventful 2 week car hire from Belfast International airport. Unfortuneatly a week after returning my account was debited without warning for £14.59. An email was sent to Sixt asking for an explanation. Sixt didn't even have the courtesy to reply !!! A subsequent phone call confirmed the money was for an alledged petrol 'shortage' I was offered NO PROOF of the shortage. Obviously I had no proof to the contrary On returning the car, it was fully checked by the rep both inside and out… Read Full Review

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★☆☆☆☆

“gave our car away”

Written on: 14/08/2017 by TrampoliningFly (1 review written)

Arrived with paperwork. Paperwork stated 2 hours "Grace Period" All paid and one hour late due to flight delays. Spent 15 mins in a queue to be told our car was given to someone else as it had now passed one hour even though it said 2 hours on Expedia/Sixt paperwork. They did not give a monkeys. Only after I went back to see what other days they had they then informed me I could take a car but had to wait two hours. With 2 children in tow and no way other alternatives, we waited. The car… Read Full Review

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★☆☆☆☆

“Stick with the larger companies”

Written on: 04/07/2017 by Hexcell (1 review written)

Prepaid 14 day rental on the sixt website, arrived two days late from flight cancellation. Here is my experience thus far; 1. Had to give an additional deposit before taking car. 2. Was required to purchase comprehensive insurance or provide proof of 99999. Literally even though the agreement plainly states hat it is optional. 3. Car and class was not available so they substituted in a different class, worse. 4. Car had long list of previous damage on receipt yet I found more. 5. If you cancel… Read Full Review

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★☆☆☆☆

“would not recommend”

Written on: 17/06/2017 by hxReeves187 (1 review written)

I hired a car in san Francisco and did not get the convertible car group I booked - got offered a smaller cheaper car that was dirty and in bad repair. sixt are not helpful and not willing to offer a refund??? I am still waiting to see if they can resolve this issue??… Read Full Review

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★★★★★

“Friendly Staff”

Written on: 14/06/2017 by natking1 (1 review written)

Manchester branch always friendly and helpful genuine and spend time to show you the vehicle if thats what you require… Read Full Review

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★☆☆☆☆

“Don't rent from them”

Written on: 26/03/2017 by Sixthsucks (1 review written)

Prepaided on line,get to the pick up site they take a deposit equal to the rental amount and then says it's in the agreement which if it was written in the agreement you need a magnifying glass to see it. So I cancelled so the sarcasticly tell me we will keep my 490.00 deposit because I cancelled not 20 or 30 dollars my hold prepaided amount and I haven't drove your car Fing crazy.Well sixth I called my credit card company CITI bank cancelled my card had them re issue me another and told them… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 01/03/2017 by ronthewelder (1 review written)

Booked a car through Rentalcars.com for a week at Faro airport. Paid online in the UK for 1 week hire and extra insurance, £137.00. On collecting the car, I was told what I paid was a deposit to the 'broker', and there were extra charges. After about 40 minutes trying to get to the bottom of what was happening (hot, tired, raining, cases and wife waiting outside office) I signed the paper and collected the car... after reading the hire papers on my return it transpires I'd bought "Super Top… Read Full Review

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★☆☆☆☆

“waste of my time and money .”

Written on: 25/02/2017 by karolmajewski (1 review written)

I booked a car friday 18th feb at sixt piccadilly , booked and paid in full online when i arrived to collect car only to find out then that no cars were available neither was they able to bet me one from the manchester airport branch also i am still waiting for my payment to back into my bank account 1 week later total waste of my time rubbish service said they had tried to ring me which was a lie as my mobile had no missed calls which really did rub salt in my wounds… Read Full Review

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★★★★★

“High quality service”

Written on: 20/02/2017 by AlenThompson (3 reviews written)

I'm very satisfied of the car that I have booked in Dublin, Ireland. Everything was just great from the the beginning to the very end. I recommend!… Read Full Review

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★☆☆☆☆

“Sixt car hire- Awful customer service!”

Written on: 24/12/2016 by AmiahHuber (1 review written)

I booked a 7 seater car from Sixt car hire, a Ford galaxy, to hire for this weekend as we are travelling to the Lake District for Christmas. We booked the car in October and paid in full. Yesterday (21st) we received a phone call to say the car wasn't available anymore as they had double booked them and they can only offer us a mini van! We told them that the van wasn't suitable for us and we need something similar to the Ford galaxy which we had hired and they argued that as it's a busy time… Read Full Review

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★★★★★

“great company”

Written on: 21/11/2016 by Powellfv331 (1 review written)

I was unable to find the car rental facility due to my cell phone breaking. Needed to get a car quickly so I rented somewhere else. The company understood and returned my pre-paid. I was very pleased with their customer service, and their cost being much lower than other companies. I will rent from this company in the future as my primary provider… Read Full Review

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★★☆☆☆

“Sixt Belfast International airport”

Written on: 27/10/2016 by SteveCastle (1 review written)

Kia Rio hired for 3 days, Cost £150.00 The most expensive small car hire I have ever had. On pick up the company want to take a deposit of £1200 from your credit or debit card. This can be reduced by paying a daily fee, which effectively pushes the daily rate from £27 to £50.00 Not a nice surprise. Pick up time for a pre-booked car was around 35 mins. On return to Belfast airport do not follow the hire car drop off signs. I ended up in the compound for Hertz and Eurocar and could not get… Read Full Review

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★★☆☆☆

“Published 4 minutes ago ”

Written on: 26/10/2016

My travel companions and myself were very disappointed in how our Sixt representative walked us through certain parts of the contract at pick up. First, regarding gas. Our rep asked how far we would be driving, so we told him our route. He said we most definitely would be using a whole tank of gas. So we agreed to the prepaid full tank option. In reality, we didn't even use a 1/2 a tank of gas. I am disappointed in how he seemed so knowledgeable and truly pushed us to chose the gas option… Read Full Review

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★☆☆☆☆

“would not return deposit then took more money from my card”

Written on: 12/10/2016 by Hollistk295 (1 review written)

I returned the car in perfect condition and they gave me a slip saying I had been refunded the money on my credit card. After waiting 2 weeks there was still no refund of the deposit - i contacted Sixt and they said the money had been refunded - they sent me the slip saying a refund had been given . I ended up having to raise a dispute with the credit card company who then refunded my money. 2 weeks later - and 3 months after hiring the car the company - SIXT - JAPRAC rent a car took £32… Read Full Review

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★☆☆☆☆

“Charged me £2000 for a scratch on the door, when they...”

Written on: 30/09/2016 by AracelyBlake216 (1 review written)

Charged me £2000 for a scratch on the door, when they had given me an already damaged car with over 20 scratches… Read Full Review

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★☆☆☆☆

“queued for an hour and then lied to.”

Written on: 13/09/2016 by Readingboy (6 reviews written)

Waited for 75 minutes to be served. Then endured a load of high pressure sales tactics to upgrade and buy extra insurance. Lie number 1, the diesel price in Portugal is not 55 cents per litre more than petrol, it is only 20 cents, so we did not need the 50 euro upgrade to diesel. Lie number 2, in the area we visited we did not need to visit a post office to pay road tolls, so glad we did not go for the 15 euro tolls registration that we were advised definitely needed. Lie number 3, I am sure… Read Full Review

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★★★★★

“Great efficient service from Sixt ”

Written on: 30/08/2016 by Gracehp36 (1 review written)

I pre booked a car online 2 days before I went to Malaga. Registered my licence and dos everything they asked to make sure the process was as quick and easy as possible. When I got there the staff were friendly and helpful overall took me 20 mins u too I had the car. I did panic a bit as there was a few dents on the car but when I went back to the check in desk the staff explained they were already on the invoice. So did a quick check to cross reference and off I went. Checking the car back… Read Full Review

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