City Mini Car Hire Reviews

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★★★★★
4.9 / 5
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Latest Reviews

★★★★★
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“Great service, great car”

Written on: 22/05/2018

City Mini provides great service. Pickup and delivery at Heathrow was smooth and quick, with a comprehensive overview of the car's controls. We will use City Mini again… Read Full Review

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★★★★★
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“Great Car, Great Service!”

Written on: 26/02/2018 by clivesheppard (1 review written)

The guys at City Mini Car Hire are real Mini enthusiasts - that much is clear from the outset. I was met at Heathrow and walked to the car in the nearby car park. Qen took plenty of time to show me around the car and explain how everything worked. The Cooper-S was gorgeous to look at and equally gorgeous to drive. In short, the rental was a breeze and the car was so much fun to drive. I'll certainly be renting again ... perhaps the John Cooper Works next time. All the best… Read Full Review

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★★★★★
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“Excellent service”

Written on: 11/01/2018

The car itself (Mini Countryman) was in excellent condition and was a pleasure to drive. The service was prompt and very professional. A change of return time was dealt with promptly and with no issues or additional costs… Read Full Review

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★★★★★
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“Best rental ever”

Written on: 04/12/2017 by 225McLean (1 review written)

They drop off the car and pick it up, show you how to use it and it’s in mint condition! Would highly recommend!… Read Full Review

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★★★★★
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“Perfect Service ”

Written on: 28/11/2017

Great experience - seamless service and perfect car. Cannot recommend highly enough… Read Full Review

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★★★★★
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“Great service. ”

Written on: 09/11/2017 by kgbloomfield (1 review written)

Couldn't recommend City Mini Car Hire enough, really easy service to use as they pick and collect plus the car was lovely and easy to drive. I will be using City Mini again… Read Full Review

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★★★★★
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“Great Mini and service”

Written on: 08/08/2017 by lowbeer (1 review written)

The mini is a great car to rent and a like renting a bit of England when you visit. The staff were great with a very good service to pick you up, and real enthusiasm for the cars. The John Cooper Works is a real rally car hidden under the bonnet, and one of the best cars I have driven. Great fun and good service for a rental out of the ordinary… Read Full Review

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★★★★★
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“A wonderful experience”

Written on: 02/08/2017 by emNolan198 (1 review written)

I rented a mini clubman for 2 days during my vacation in London and the experience was simply lovely. The staff were extremely pleasant and helpful as well as thorough. The checks and explanation were concise and the car itself was fantastic. The performance was great and I definitely enjoyed the drive. Would definitely consider renting again when im back during another holiday!… Read Full Review

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★★★★★
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“City Mini offer superb Minis and great personal service”

Written on: 29/07/2017 by asjamieson (1 review written)

Right from the very outset when I first checked out the excellent and user-friendly CITY MINI website and contacted them by email and then on the phone from my overseas home base in Senegal, I was impressed by the way I was treated. Sure, they're a little bit more expensive than some standard car hire companies but, as I found their cars are really superb top model minis - with all etc mod-cons you could want. I was delighted to be met at Heathrow and handed over the car with no fuss or… Read Full Review

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★★★★★
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“Great car and nice service”

Written on: 17/06/2017

You know what you get, unlike at most other car hires, and it's always a Mini providing much fun. The team is very kind and the option to bring to and pick up the car at a place of choice can save much time… Read Full Review

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★★★★★
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“excellent service and great cars”

Written on: 14/06/2017

Always been very happy with the punctuality, flexibility and friendliness of the team. The cars are excellent models with min milage and with very little (if at all) exterior damage. Sports models also available which makes the whole experience more fun… Read Full Review

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★★★★★
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“Finally”

Written on: 20/04/2017 by McDougall120 (1 review written)

OK it's expensive, but it's AWESOME. Pick-up and drop-off and no hassle. Yeah baby… Read Full Review

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★★★★★
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“Excellent and fun”

Written on: 10/04/2017 by Lucholopez32 (2 reviews written)

The car was excellent. The service too. The only thing I didn't like is the 100 miles limit pero day. But It isn't expensive and it is much better than hiring a normal car from a normal company… Read Full Review

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★★★★★
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“Excellent and fun”

Written on: 10/04/2017 by Lucholopez32 (2 reviews written)

The car was excellent. The service too. The only thing I didn't like is the 100 miles limit pero day. But It isn't expensive and it is much better than hiring a normal car from a normal company… Read Full Review

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★★★★★
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“Golden Wedding Aniversary”

Written on: 08/11/2016

Fantastic service in every aspect of the hiring of a very specific mini requirement. We were recreating our wedding day of 50 years ago and we needed a light blue mini and we got actually what we wanted and the mini supplied and delivered to our door was perfect. I cannot thank City Mini Car Hire more highly and would recommend them to anyone who wished to hire a mini with a highly professional company who look after you with a highly personal service Thank you Adel and your team you made… Read Full Review

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★★★★★
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“Great Service”

Written on: 05/11/2015 by BDM13 (1 review written)

If you want a Mini with great customer service this is the place to go. Were able to get just what we wanted and less than 48 hour's notice, and made it easy to collect-and-return. Delivery also available… Read Full Review

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★★★★★
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“Great Service! Great experience!”

Written on: 21/10/2015 by Joaomonteiro (1 review written)

Costumer service is excellent. You know before hand which car you're getting, no queues, hustle free! Car is left at your door step and picked up from your door step, so the only thing you have to do is actually driving and enjoying an awesome Mini! Very pleased and will be recommending and using this service again, for sure! Thank you and see you soon… Read Full Review

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★★★★★
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“Very Professional team. Car in excellent...”

Written on: 18/10/2015 by Lizbethq1963 (1 review written)

Very Professional team. Car in excellent condition. Did not encounter any problem in the booking, delivery or return of the car. Process is simple and paperwork minimal… Read Full Review

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★★★★☆
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“Fantastic customer service”

Written on: 16/10/2015

Amazing customer service, on the ball and sorted everything efficiently. Especially at 19.30 on the Friday evening when we wanted to change the drop off time the next morning. Sorted with no problems at all. Drop off and pick up staff brilliant too. Only negative is the limited mileage of 200 miles for a two day weekend hire. Car was everything we asked for, loved it. Much better service than your usual standard car hire companies… Read Full Review

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★★★★★
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“Great service”

Written on: 16/09/2015 by Bailey388 (1 review written)

I dealt with Gerard while renting a mini to drive to a wedding in Somerset. The car was great and the company was punctual and professional. No hidden costs and i was satisfied with the service… Read Full Review

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