Top Rent A Car Bulgaria Reviews - www.toprentacar.bg

★★★★★
4.6 / 5
94.6% of users recommend this
  • Customer Service

  • Value For Money

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Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg

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Latest Reviews

★★★★☆

“Cheap and normal”

Written on: 22/05/2018 by Alexandrac65 (1 review written)

Cheap and decent service, however, the tyres had be changed and were not… Read Full Review

Toprentacar's Comment

Written on: 22/05/2018

Dear Customer,

Thank you for your review!

We always try to combine best prices and perfect brand new vehicles to all our customers for their satisfaction during the rental experience with us.
We apologize if the issue with the tires caused some inconvenience to you.

We remain at your disposal for future.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“The best rent a car in Sofia,Bulgaria ”

Written on: 18/05/2018 by zdravkonaydenov (1 review written)

You can have the car in 5 min.New and clean cars.Nice and polite stuff. 5 stars service.Thank you.⭐️⭐️⭐️⭐️⭐️… Read Full Review

Toprentacar's Response to zdravkonaydenov's Review

Written on: 22/05/2018

Dear Customer,

Thank you for your feedback!

Making our customers happy with our service is our main goal, which we always strive to achieve. You are very welcome anytime when you need to rent a car.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Prima service”

Written on: 18/05/2018 by xkHawkins86 (1 review written)

Ik heb een gloednieuwe wagen gekregen, alles was uitstekend!… Read Full Review

Toprentacar's Comment

Written on: 18/05/2018

Dear Customer,

Thank you for your excellent review!

We are pleased to know that our service suits you and you had a happy rental with our cars!
We will be very pleased to see you again in the future when you need car rental services!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Simply the best ”

Written on: 17/05/2018 by Pierce475 (1 review written)

The people working there are very nice and approachable, the car I had is brand new and really enjoyed it.There was a service number on the key holder, it is written on all the stickers on the car.And a funny thing, I managed to drive 2000 km without being stopped even once by the police,well I was driving very careful of course, but after all those kilometers I feel save. At the end I can just say, the best rental service i have ever used, I would highly recommend it to friends and There are… Read Full Review

Toprentacar's Comment

Written on: 17/05/2018

Dear Customer,

Thank you very much for your kind words!

We are glad that you have good experience with our cars and enjoyed your trip in Bulgaria!
You are not the only one lucky person, but we are too, because we have such positive and loyal customer like you.

Our team will be very happy to meet you again in the future.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“I am pleased. Just perfect.”

Written on: 17/05/2018 by HarleyClay (1 review written)

I am pleased. Just perfect… Read Full Review

Toprentacar's Comment

Written on: 17/05/2018

Dear Customer,

Thank you so much for your review!

We are glad that you were satisfied with your rent and hope to see you soon again in one of our offices.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★☆

“Good service ”

Written on: 16/05/2018

Good service, acceptable costs, friendly team. Only recommendation - take off the horrible company’s stickers from all over the car, it’s an ill understood advert, showing only poor taste and a low self-esteem… Read Full Review

Toprentacar's Comment

Written on: 16/05/2018

Dear Customer,

Thank you for your feedback!

The opinion of our customers is always highly appreciated and taken into account.
We will be very glad to meet you again!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★☆

“It was a good, brand new car in a very good condition....”

Written on: 15/05/2018 by McCartyys323 (1 review written)

It was a good, brand new car in a very good condition. I have no remarks regarding the process for taking a car and returning of it. The vehicle was clean inside but hadn't so nice view outside may be due to the rain that passed several ours before the time I've got it… Read Full Review

Toprentacar's Comment

Written on: 16/05/2018

Dear Customer,

Thank you for your feedback!

Customer's satisfaction is something that we always strive to achieve and our company constantly trying to exceeded market expectations and be professional and friendly.

We always strive to provide brand new vehicles which are spotless. Unfortunately, if the weather conditions are such as you describe, may be that was the reason the car did not seem like just washed.

We remain at your disposal for future if you need to rent a car.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Fast and kind staff. Large choice of cars. Reasonable...”

Written on: 13/05/2018 by dgAustin253 (1 review written)

Fast and kind staff. Large choice of cars. Reasonable prices… Read Full Review

Toprentacar's Comment

Written on: 14/05/2018

Dear Customer,

Thank you very much for your review!

We are glad to offer our customers 20 different classes of vehicles, which are brand new 2017-2018 year of production.

We are looking forward to see you soon when you need car rental anywhere in Bulgaria!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Fast service, good prices, nice personnel”

Written on: 13/05/2018 by 100Rodriguez (1 review written)

I booked the car through the web page, and on arrival the documents were promptly filled, in a matter of minutes I was off and driving. Clean, new car in perfect condition - Toyota Yaris Hybrid. One drawback: The petrol tank gauge was not working perfectly and on return it was not showing full tank, although I filled the tank. After some fiddling the gauge went to the top… Read Full Review

Toprentacar's Comment

Written on: 14/05/2018

Dear Customer,

Thank you for sharing you opinion.
We are glad that you are satisfied with your rental! We always try to be a company to which our customers can rely and share their holiday time with us.
Our team will be very happy to meet you again in the future.

Kind Regards
--
Top Rent A Car
Customer Service


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★★★★★

“Quick and efficient on both pick up and drop off.”

Written on: 11/05/2018 by Perkinsfj170 (1 review written)

I had a great experience with Top rent a car. I was collected from the airport and taken to the office where a very helpful representative filled in all forms and handed me the keys. The drop off was very efficient and smooth as well - the car was collected from where I was staying, hassle free. The only thing I would have liked is help on installing the toddler car seats… Read Full Review

Toprentacar's Comment

Written on: 13/05/2018

Dear Customer,

Thank you for sharing your opinion with us!

We always try to provide professional services to our customers.
We will be very happy to be at your disposal for future queries.

Kind Regards,
--
Top Rent A Car
Customer Service

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★★★★★

“Superb traveling ”

Written on: 11/05/2018 by 204Lloyd (1 review written)

Everything was great and I was very impressed with the service… Read Full Review

Toprentacar's Comment

Written on: 13/05/2018

Dear Customer,

Thank you for your kind words!

We are glad to read that you received 5-stars service.
You are very welcome anytime when you need to rent a car.

Kind Regards
--
Top Rent A Car
Customer Service


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★★★★★

“Ponctualité, sérieux, honnête”

Written on: 10/05/2018 by Andrewsrc462 (1 review written)

Zdravko était parfait. Service irréprochable, et très sérieux. A refaire sans problème. Je recommande… Read Full Review

Toprentacar's Comment

Written on: 10/05/2018

Dear Customer,

Thank you for posting your review.
We are glad to know that you are satisfied with your rental and will be happy to see you again!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★☆☆

“Difficult to locate ”

Written on: 09/05/2018 by Vanm216 (1 review written)

WE booked this firm as they were close to the airport. However we had to pay for a taxi to the hotel as we were not met by the firm and we had to get another taxi back to the rentacar the next day. We were not informed that a van was circulating the airport and we had to look for this nor were we offered any apology or refund for the day not used. Not the most reliable or informative service we could have been stuck at the airport!… Read Full Review

Toprentacar's Comment

Written on: 09/05/2018

Dear Customer,

Thank you for your feedback! Every comment helps us.

On every partner or our website it is announced that our office is near the airport and we offer free shuttle from the airport to the office and back.
Our customer has to provide his flight number and actual phone number in order to contact him if there is a need. Our phone number, which is available 24/7, also must be written on the voucher.

We apologize about this misunderstanding.

We hope you spent good time in Bulgaria and we will be glad to see you again!

Kind Regards
--
Top Rent A Car
Custom Service

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★★★☆☆

“Declining quality ”

Written on: 09/05/2018 by crJordan114 (1 review written)

The business grow, the quality declines. The office is out of space, parking, as well. The car given, dirty and with winter tires. Hope, it is just illness of growth and services will be corrected. Shuttle still works well… Read Full Review

Toprentacar's Comment

Written on: 09/05/2018

Dear Customer,

Thank you for your review!

We are sorry to read that you are disappointed with your last booking as far as we understand that you are one of our regular customers.
Your remarks will be considered.
We apologize if we didn't covered your expectations and will do our best to satisfy your needs with your next rental.

We hope that we will see you soon!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Perfect car, great service”

Written on: 08/05/2018 by vjossifov (1 review written)

Basically that - the car was in perfect condition, desk service both when getting the car and returning it was great. The shuttle from and to the terminal was nice and clean, and relatively quick to pick us up. Overall, the best rent-a-car experience I've had in Bulgaria (out of roughly a dozen)… Read Full Review

Toprentacar's Response to vjossifov's Review

Written on: 09/05/2018

Dear Customer,

Thank you for sharing your experience with us!

Your feedback is important for us. Our customer's satisfaction and happiness is the thing we strive to achieve every time.

We hope we will see you again as our customer in the near future.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Review”

Written on: 08/05/2018 by GustavoChase (1 review written)

Everything was fine with the car and the service the guys provided, I was really thankfull for taking me from the airport and returning me back once I returned the car, thank you!… Read Full Review

Toprentacar's Comment

Written on: 08/05/2018

Dear Customer,

Thank you for your kind words!

We are always trying to satisfy all requirements of our customers and to provide them with high quality services on profitable prices. We offer a free shuttle,which covers the route from the airport to our office and back.
We will be happy to see you again when you need to rent a car in Bulgaria.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Good Job!”

Written on: 08/05/2018

Great job by TRCB guys in Varna Airport on May 5th 2018… Read Full Review

Toprentacar's Comment

Written on: 08/05/2018

Dear Customer,

Thank you for your feedback!

We are very glad to know that you have had positive experience with our colleagues in Varna.
We always try to be a company to which our customers can rely and share their holiday time with us.
Our team will be very happy to meet you again in the future.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Casual & Leisure renting”

Written on: 07/05/2018

Hello there, Great renting experience with brand new Toyota Yaris(Hybrid)2018 Average fuel consumption from 5.5l of petrol per 100km. Extremely flexible and reliable car. Thank you!… Read Full Review

Toprentacar's Comment

Written on: 09/05/2018

Dear Customer,

Thank you for your review!

We are happy that you are satisfied with our brand new car Toyota Yaris Hybrid. TOP Rent A Car Bulgaria is always trying to satisfy the needs of its customers by renewing its car fleet constantly, offering new and attractive services and providing competitive prices.

We remain at your disposal for future.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Perfect as always! ”

Written on: 06/05/2018 by SavionNorwood247 (1 review written)

Everything was good and professional… Read Full Review

Toprentacar's Comment

Written on: 07/05/2018


Dear Customer!

Thank you for sharing your experience with us!
We are glad that you have received exactly what you expected!

--
Top Rent A Car
Customer Service

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★★★★★

“Enjoyable”

Written on: 06/05/2018 by Orionx414 (1 review written)

Everything went smoothly. Car was clean and in good condition… Read Full Review

Toprentacar's Comment

Written on: 07/05/2018

Dear Customer,

Thank you for your feedback!

We are always trying to provide the best car rental service to our customers.
Our team will be very glad to meet you again in the future!

Kind Regards
--
Top Rent A Car
Customer Service

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