Top Rent A Car Bulgaria Reviews - www.toprentacar.bg

Sofia Airport (Arrivals Hall); Varna Airport (Arrivals Hall), Burgas Airport (Arrivals Hall); Plovdiv, Sozopol, Nessabar
★★★★★
4.6 / 5
94.3% of users recommend this
  • Customer Service

  • Value For Money

Description (provided by business)

Top Rent-A-Car is one of the leading car rental companies in Bulgaria and one of the fastest growing car rental companies in the Balkans. Our company operates with the largest car fleet in Bulgaria with more then 1200 automobiles. Our cars are brand new or up to 2 years old. We have offices in Sofia Airport, Varna Airport, Burgas Airport. We guarantee to our clients: 24/7 customer support, airport offices and hotel deliveries, new cars, polite and friendly employees
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Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg

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Latest Reviews

★★★★★

“Excellent experience”

Written on: 11/01/2019 by IvayloGeorgiev (1 review written)

Great experience, quick and easy booking, nice and polite staff and cheaper than anyone else… Read Full Review

Toprentacar's Response to IvayloGeorgiev's Review

Written on: 11/01/2019

Dear Customer,

Thank you for this great review and for sharing your experience with us! We work hard to offer the best rent-a-car service in Bulgaria. In our fleet you will always find excellent rental vehicles at the best prices. Hope to see you soon!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Very happy with your service”

Written on: 05/01/2019 by donchoraev (1 review written)

On time collection, easy and quick process, same car given as per booking (other companies do not provide the same car as per my experience), feeling very pleased with the service in general. Keep it up going forward. Deposit put on hold and then released at the end of rental as per agreement without any charge. I will recommend to friends and relatives in the future. Car ran smooth, nice, very economic use on fuel… Read Full Review

Toprentacar's Response to donchoraev's Review

Written on: 05/01/2019

Dear Customer,

Thank you for sharing your opinion with us!

Our efforts are always to provide fast, flexible and high quality services along with new vehicles, guaranteed models and the best prices.
We thank you so much for recommending our services and will be happy if we can serve you again when you come back.

We wish you Happy 2019 Year!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Courteous, professional service and good value.”

Written on: 23/12/2018 by Eddie1966 (1 review written)

Car was delivered to and collected from my door. By professionals who took me through the administration quickly. They set the satellite navigation for my destination and were clear about what to do and what not to do. Deposit refunded to my card at point of collection… Read Full Review

Toprentacar's Response to Eddie1966's Review

Written on: 05/01/2019

Dear Customer,

Thank you for trusting us to supply your recent car hire and also for taking the time to write a detailed review of our service.

We are delighted that you had a good experience with us and that everything was up to your expectations. We very much hope that we can continue to serve you when you travel to Bulgaria.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Extremely pleased with the service and quality of the...”

Written on: 22/12/2018 by KaloyanVasilev (1 review written)

Extremely pleased with the service and quality of the service. I will gladly recommend it to friends and I will be more pleased to use the services for the future. The staff is extremely polite and well-meaning… Read Full Review

Toprentacar's Response to KaloyanVasilev's Review

Written on: 05/01/2019

Dear Customer,

Thanks for trusting us to supply your recent car hire. We are really pleased that everything was good for you.

We believe that happy staff means happy customers and it is great to hear that this works!

We hope that this first visit won´t be the last and that we can look forward to seeing you again soon.

Kind Regards
--
Top Rent A Car
Customer Service

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★★☆☆☆

“lost a lot of time for waiting”

Written on: 20/12/2018 by MichAT (1 review written)

The car condition was good, but service terrible. when i arrived the office in terminal 1 was closed. waiting at least 25 min after phone call to the main office. the same situation when i return a car, i lost 30 min (after phone call to main office) to wait in parking lot near terminal 1. … Read Full Review

Toprentacar's Response to MichAT's Review

Written on: 05/01/2019

Dear Customer,

Thank you for your feedback!

We apologize that you have to wait to receive your vehicle and return it.
We appreciate every single comment because it helps us improve our service.

We do hope to see you again at our desk and will be sure to provide you the best service.

Hope we can hear back from you soon!

Kind Regards
--
Top Rent A Car
Customer Service



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★★★★★

“Good car, easy booking”

Written on: 19/12/2018 by Enzon384 (1 review written)

Great customer service in English answering all my questions. The staff was super friendly and helpful. The pickup of the car went fast and without any problem even if there was no office in town. The car was great, almost new. I have nothing bad to declare about my experience with Top Rent-a-car… Read Full Review

Toprentacar's Comment

Written on: 20/12/2018

Dear Customer,

Thank you for your feedback!

We are always trying to satisfy all requirements of our customers and to provide them with high quality services on competitive prices. Your review is showing us that we are following the right policy and will boost our attempts to make our services even better.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Very satisfied ”

Written on: 18/12/2018 by AmaniHealy (1 review written)

New clean cars at excellent price. Friendly staff. Only small problem is lengthy procedure at hiring desk. Overall very satisfied… Read Full Review

Toprentacar's Comment

Written on: 19/12/2018

Dear Customer,

Thank you for hiring a car from us and for your positive comments!

We do work hard to deliver a great level of customer care as well as the newest and latest models of cars and a speedy hassle-free car hire experience. We hope that soon we can shorten the procedure with the paperwork in order to achieve full customer's satisfaction.
We look forward to seeing you again soon.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“The Top rent a car company in Bulgaria ”

Written on: 18/12/2018 by Dimcho (1 review written)

So far this is the best rent a car company I have used. Affordable price, new cars, excellent service, reliable company. For sure I will use their service again next time!… Read Full Review

Toprentacar's Response to Dimcho's Review

Written on: 18/12/2018

Dear Customer,

Thank you for your kind words!

We are very happy to read that someone with lot of experience renting cars has been so satisfied with Top Rent A Car. Your feedback will boost our efforts to continue in the same way.

Hope to see you again at some point!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Really easy and good service”

Written on: 17/12/2018 by Turnergf31 (1 review written)

Was really nice and good nice service and good staff the car was very good and new do not have any problem at all… Read Full Review

Toprentacar's Comment

Written on: 18/12/2018

Dear Customer,

Thank you for sharing your opinion about our company! We are happy to read that you appreciated our services.

We assure you that you will find the same professional attitude and best prices for rental car services and the next time you decide to use our services.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Excellent service ”

Written on: 16/12/2018 by dessy.georgieva (1 review written)

Excellent car and service. Definitely will use the company again. Car was in excellent condition, clean inside and out. Pleasant and helpful staff both at reception and pick up and drop off spot. Admirations for the quality of service achieved!… Read Full Review

Toprentacar's Response to dessy.georgieva's Review

Written on: 18/12/2018

Dear Customer,

Many thanks for your positive comments.

We are pleased that you find everything to your satisfaction and that we are continuing to deliver the levels of service that we strive to achieve every day.

We look forward to seeing you again soon.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Top Rent A Car the best in Bulgaria. See you soon again.”

Written on: 16/12/2018 by Marquisef474 (1 review written)

Top Rent A Car the best in Bulgaria. See you soon again… Read Full Review

Toprentacar's Comment

Written on: 05/01/2019

Dear Customer,

Thank you for choosing Top Rent A Car, we are glad for being part on your rental car experience.

We hope meet you soon again.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“AAA”

Written on: 14/12/2018 by Michael320 (1 review written)

Best choice for rent a car. Good condition of the car. Friendly staff and excellent customer service. Definitely I will recommend to family and friends… Read Full Review

Toprentacar's Comment

Written on: 18/12/2018

Dear Customer,

Thank you for your review and for trusting us with your car hire. We are delighted that you had a great experience and hope that we can continue to serve you for many years to come.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Very happy with the service”

Written on: 11/12/2018 by Pashka11 (1 review written)

Want to say that the guys are awesome. Great service, very flexible and convenient. Will defenitely recommend and use again!… Read Full Review

Toprentacar's Response to Pashka11's Review

Written on: 12/12/2018

Dear Customer,

Thank you for your feedback!

The highest appraisal which we always strive to achieve is customer's satisfaction. Your feedback will boost our efforts to be the best in the market.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Great service”

Written on: 11/12/2018 by dkBates486 (1 review written)

We arrived in the very early hours of the morning (3am or so) and we were met by a representative and taken to the office. Getting the car was quick and easy compared to average waiting times in other places. The car itself was brand new and in a very good condition, all the extras we might need. Returning was also very quick. The staff in general is amazing!… Read Full Review

Toprentacar's Comment

Written on: 12/12/2018

Dear Customer,

Thank you for hiring a car from us and for your positive comments. We appreciate you taking the time to write your comments and we look forward to seeing you again soon.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“good service”

Written on: 11/12/2018 by MckaylaPenn222 (1 review written)

polite people good service… Read Full Review

Toprentacar's Comment

Written on: 11/12/2018

Dear Customer,

Thank you for your review! Happy to be your choice again!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Very good service ”

Written on: 09/12/2018

The car was very comfortable. The service of the staff was fast and kind. The deposit was returned in 100%. Thank you guys!… Read Full Review

Toprentacar's Comment

Written on: 10/12/2018

Dear Customer,

Thank you so much for this review!

We strive to provide an excellent experience for all our customers. That's why their feedback is so important to us.

We will be happy to see you again!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“World Class Service”

Written on: 09/12/2018 by Krum (1 review written)

Amazing service ! I got a VW Polo at 14:00 on Thursday 6th December 2018 from Terminal 2 at Sofia Airport. The man who was dealing with my booking at the terminal at your desk was extremely polite and professional towards me and the customers before me. He is a great asset for your company ! When returning the car at 14:00 on Sunday 9th December 2018 at Terminal 2 at Sofia Airport the man who was dealing with the return was extremely pleasant and very positive ! We also got a small gift from… Read Full Review

Toprentacar's Response to Krum's Review

Written on: 10/12/2018

Dear Customer,

Thank you for this great review and for being our client!

Our aim is to offer professional and friendly service, new cars and the most affordable rental offers on the market. We will be glad to welcome you again at one of our offices!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“All is perfect”

Written on: 09/12/2018

They are excellent all guys..and its perfect all with the car… Read Full Review

Toprentacar's Comment

Written on: 10/12/2018

Dear Customer,

Thanks for taking the time to leave a review. We are delighted that everything was good for you and we look forward to serving you again soon.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Good Service + Good Car = Happy Customers!”

Written on: 09/12/2018 by kamenpetrov (1 review written)

It was our first experience to use Top Rent-A-Car and very happy with the service we got. There was a long queue in the counter when we arrived and the officer was busy but still handle all his customers friendly and explained all information we need nicely. The car we rent was ready when we reached the ground parking area, then off we went to our destinations in Bulgaria without any trouble until we returned the car in Sofia airport two weeks later. The process was fast, and after check… Read Full Review

Toprentacar's Response to kamenpetrov's Review

Written on: 10/12/2018

Dear Customer,

Thank you for your kind words!

We will keep strive to provide the best services and to be a company at which our customers can put their trust.

We provide nationwide car rental service through more than 10 offices and deliveries in every city and resort in Bulgaria as well as the main airports on the Balkans which make us unique in the car rental market.

Don't hesitate to offer delivery to your favorite destination, we will be happy to serve you.

We will be very proud to share your next vacation with us!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Easy rental and no fuss”

Written on: 09/12/2018 by Johanz279 (1 review written)

Hands down the best car rental experience I have ever had. Usually these things are tedious and frustrating but Lubo and the team made it smooth and simple and the car was great. I had it for a month with no problems. I will use them again. They should be the example other car agencies follow… Read Full Review

Toprentacar's Comment

Written on: 10/12/2018

Dear Customer,

Thank you for taking the time to write a review. It´s always lovely to hear from our customers and even better when we know that we are getting things right. We do work hard to deliver a great level of customer care as well as the newest and latest models of cars and a speedy hassle-free car hire experience.

We look forward to seeing you on your next trip to Bulgaria.

Kind Regards
--
Top Rent A Car
Customer Service

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