written by Carlyk119 on 19/01/2018
Very quick and efficient pick up and drop off. Car almoat brand new, well groomed, no hard sell of extra insurance and very friendly staff
written by on 22/12/2017
Pick up of hire car didn't get off to a good start as had to wait twenty minutes for shuttle bus to arrive at airport terminal. After that everything went smoothly and was happy with the customer service at the car hire desk. Car was as expected and had no issues whatsoever. Drop off was easy and went to plan. Overall a good experience.
written by Karsyn30 on 08/11/2017
The 121 website was easy to use with a wide range of options. Prices are very competetive and the service was flawless throughout with easy pick up and drop off.
written by on 19/10/2017
Easy to book and great prices. Also lots of locations available for pick up.
written by AleahHolmes212 on 23/09/2017
Very good collect from a friendly, helpful man. Had a problem with the filler cap and went to a different location. Sorted immediately by a very helpful lady. Well done all round
written by Neveah1968 on 19/09/2017
We have collect the car from GreenMotion hollidayInn Heathrow, it was easy and fast, the price was the lowest among all rentals, the car was in perfect condition, and the drop-of prosses took no longer than 5 minutes. highly recomended service and rental.
written by Bradpad on 30/08/2017
Speedy and easy process to book a hire car on this site. Plenty of choice at very reasonable prices.
written by Hanna5 on 30/07/2017
Easy online booking... pick up and drop off easy. Email confirmation you print off could be a little clearer of what you need. Don't forget you may need to access gov uk for the online paper version. Hiper ladies at pick up very helpful and the reception is clean and air conditioning Didn't try to up sell even explained we didn't need a booster seat etc Insurance all paid in U.K. Expect excess. Plus additional driver to be paid locally but again very easy
written by AliaVogel on 24/07/2017
Pickup office opposite the Avis/Hertz garage on Borgo Ognissanti, maybe 300m from Santa Maria Novella station. Easy pickup and depart Florence (with a road map), particularly to South, West and North. Well organised if small reception office. Busy staff but still smiling! Great value. Thanks
written by Marie120 on 05/07/2017
All you need, cheap rate with free upgrade was nice. Pick up and drop off at dusseldorf airport very efficient
written by 125Poole on 25/06/2017
Came across 121 on Google and after reviewing their prices they were the most competitive. The website booking process was easy to navigate with multiple options and great prices. Making the booking was easy with the option to purchase additional insurance outside the normal car rental collection point. All the T&C's were straight forward and not too long to read. The layout of the order confirmation was straight forward and not bombarded with too much information that I have seen using previous other online rental companies so this was a nice change. If you book early on the price is a lot lower than closer to the date that you wish to rent the car. Very happy with the service and will definitely be using again for future rentals as the range and locations for car pickup and return was extensive, also when I called up with a query they were quick and polite to solve it and answer my questions. Thank you.
written by on 20/03/2017
Hired from Exeter airport for 5 days to visit family in Cornwall. Far too many confusing emails from Easirent and mix up at airport as driver of shuttle car drove straight past us as we waved and yelled at him standing at what we thought was the pick up point. After that all good. Easy, quick transfer with pleasant driver. Immaculate and comfortable nearly new car which performed well throughout. It would have been useful to have a handbook in the car when an advisory light came on but OK as it went off again! Return was straightforward with quick efficient transfer back to the airport. If they had cut down the paperwork and clarified the pick up point it would have been excellent.
written by 430Duncan on 03/02/2017
Easy to use website , excellent rates.
written by Raymar2912 on 06/01/2017
I can confidently say that hiring the car through 121 car hire is a no hassle experience and would recommend them to family and friends. I am looking forward to using 121 car hire for my next rental. My compliments to your service including competitive prices.
written by on 31/10/2016
We had booked with 121 but ended up being booked into Marbesol off airport at Malaga. A bit anxious about this but easy shuttle bus and 5 mins we were there. Driver very helpful loading our bags. Booking process a bit chaotic at their site as it was so busy but we were dealt with quickly. Some extra costs added that we were unaware of but hire was SO cheap that it was not considered a rip off. We then found our bags wouldn't all fit in our car. Staff were really helpful despite the business and they gave us another car that we could get all our bags in with no problem. The vehicle damage check is always a problem--there is not the time or energy to properly inspect and when we had left depot we noticed a couple of things but could obviously not get back to report easily so we took our chances so we were a bit apprehensive on our return. Again it was chaotically busy but staff again very couteous and helpful and quite jolly for 7am. All round good experience mainly down to genuine helpfullness and staff attitude on our visit.
written by Sixjanelaine1 on 19/10/2016
Would have liked a slightly better car but all in all everything was ok
written by Huffmanzm180 on 20/09/2016
Apart from the cheap rental, picking up and dropping off was quite easy...short trip to the airport and nice friendly staff to meet and greet you.... ..nice car too. Overall it was excellent . I would recommend this company to anyone who wants to hire a car in Portugal. *****
written by Havo74 on 22/08/2016
Collection and drop off great. Car was quite high mileage, but I guess you get what you pay for. Not particularly happy about the 10 euro charge for cleaning, after all I'm not going to try find a car wash at 4am in a country I'm not familiar with. Friendly staff.
written by GloriaPreston474 on 08/08/2016
Excellent service. No hassles for pick-up or drop-off, pleasant staff. Clean comfortable and spacious car.
written by Rick23 on 01/07/2016
Got upgraded to really great car with good price offer. Surprised to find car had sat nav, reversing camera and parking sensors together with cruise control. Diesel fuel just made the experience a joyful one. Service was excellent with friendly staff.
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