121 Car Hire www.121carhire.com

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121 Car Hire www.121carhire.com
★★★★☆
4.3
94.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

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Latest Reviews

“Cheap quick efficient and friendly ”

★★★★★

written by Carlyk119 on 19/01/2018

Very quick and efficient pick up and drop off. Car almoat brand new, well groomed, no hard sell of extra insurance and very friendly staff

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“Good, but could have been better.”

★★★★☆

written by on 22/12/2017

Pick up of hire car didn't get off to a good start as had to wait twenty minutes for shuttle bus to arrive at airport terminal. After that everything went smoothly and was happy with the customer service at the car hire desk. Car was as expected and had no issues whatsoever. Drop off was easy and went to plan. Overall a good experience.

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“Easy Car Hire”

★★★★★

written by Karsyn30 on 08/11/2017

The 121 website was easy to use with a wide range of options. Prices are very competetive and the service was flawless throughout with easy pick up and drop off.

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“cheap and easy”

★★★★★

written by on 19/10/2017

Easy to book and great prices. Also lots of locations available for pick up.

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“Nice people”

★★★★★

written by AleahHolmes212 on 23/09/2017

Very good collect from a friendly, helpful man. Had a problem with the filler cap and went to a different location. Sorted immediately by a very helpful lady. Well done all round

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“Fair price, easy to collect and return, good car”

★★★★★

written by Neveah1968 on 19/09/2017

We have collect the car from GreenMotion hollidayInn Heathrow, it was easy and fast, the price was the lowest among all rentals, the car was in perfect condition, and the drop-of prosses took no longer than 5 minutes. highly recomended service and rental.

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“Easy to use website”

★★★★★

written by Bradpad on 30/08/2017

Speedy and easy process to book a hire car on this site. Plenty of choice at very reasonable prices.

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“Easy and reasonable ”

★★★★☆

written by Hanna5 on 30/07/2017

Easy online booking... pick up and drop off easy. Email confirmation you print off could be a little clearer of what you need. Don't forget you may need to access gov uk for the online paper version. Hiper ladies at pick up very helpful and the reception is clean and air conditioning Didn't try to up sell even explained we didn't need a booster seat etc Insurance all paid in U.K. Expect excess. Plus additional driver to be paid locally but again very easy

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“Close to SMN station, Florence - good service”

★★★★☆

written by AliaVogel on 24/07/2017

Pickup office opposite the Avis/Hertz garage on Borgo Ognissanti, maybe 300m from Santa Maria Novella station. Easy pickup and depart Florence (with a road map), particularly to South, West and North. Well organised if small reception office. Busy staff but still smiling! Great value. Thanks

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“Cheap and easy”

★★★★★

written by Marie120 on 05/07/2017

All you need, cheap rate with free upgrade was nice. Pick up and drop off at dusseldorf airport very efficient

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“Great prices and easy to use”

★★★★★

written by 125Poole on 25/06/2017

Came across 121 on Google and after reviewing their prices they were the most competitive. The website booking process was easy to navigate with multiple options and great prices. Making the booking was easy with the option to purchase additional insurance outside the normal car rental collection point. All the T&C's were straight forward and not too long to read. The layout of the order confirmation was straight forward and not bombarded with too much information that I have seen using previous other online rental companies so this was a nice change. If you book early on the price is a lot lower than closer to the date that you wish to rent the car. Very happy with the service and will definitely be using again for future rentals as the range and locations for car pickup and return was extensive, also when I called up with a query they were quick and polite to solve it and answer my questions. Thank you.

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“Overall very successful!”

★★★★☆

written by on 20/03/2017

Hired from Exeter airport for 5 days to visit family in Cornwall. Far too many confusing emails from Easirent and mix up at airport as driver of shuttle car drove straight past us as we waved and yelled at him standing at what we thought was the pick up point. After that all good. Easy, quick transfer with pleasant driver. Immaculate and comfortable nearly new car which performed well throughout. It would have been useful to have a handbook in the car when an advisory light came on but OK as it went off again! Return was straightforward with quick efficient transfer back to the airport. If they had cut down the paperwork and clarified the pick up point it would have been excellent.

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“121 car hire fantastic.”

★★★★★

written by 430Duncan on 03/02/2017

Easy to use website , excellent rates.

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“Feedback”

★★★★★

written by Raymar2912 on 06/01/2017

I can confidently say that hiring the car through 121 car hire is a no hassle experience and would recommend them to family and friends. I am looking forward to using 121 car hire for my next rental. My compliments to your service including competitive prices.

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“All satisfactory if not a bit stressful”

★★★★☆

written by on 31/10/2016

We had booked with 121 but ended up being booked into Marbesol off airport at Malaga. A bit anxious about this but easy shuttle bus and 5 mins we were there. Driver very helpful loading our bags. Booking process a bit chaotic at their site as it was so busy but we were dealt with quickly. Some extra costs added that we were unaware of but hire was SO cheap that it was not considered a rip off. We then found our bags wouldn't all fit in our car. Staff were really helpful despite the business and they gave us another car that we could get all our bags in with no problem. The vehicle damage check is always a problem--there is not the time or energy to properly inspect and when we had left depot we noticed a couple of things but could obviously not get back to report easily so we took our chances so we were a bit apprehensive on our return. Again it was chaotically busy but staff again very couteous and helpful and quite jolly for 7am. All round good experience mainly down to genuine helpfullness and staff attitude on our visit.

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“Quick and easy to deal with”

★★★★☆

written by Sixjanelaine1 on 19/10/2016

Would have liked a slightly better car but all in all everything was ok

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“Nice and Easy”

★★★★★

written by Huffmanzm180 on 20/09/2016

Apart from the cheap rental, picking up and dropping off was quite easy...short trip to the airport and nice friendly staff to meet and greet you.... ..nice car too. Overall it was excellent . I would recommend this company to anyone who wants to hire a car in Portugal. *****

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“Value for money”

★★★★☆

written by Havo74 on 22/08/2016

Collection and drop off great. Car was quite high mileage, but I guess you get what you pay for. Not particularly happy about the 10 euro charge for cleaning, after all I'm not going to try find a car wash at 4am in a country I'm not familiar with. Friendly staff.

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“Excellent service”

★★★★★

written by GloriaPreston474 on 08/08/2016

Excellent service. No hassles for pick-up or drop-off, pleasant staff. Clean comfortable and spacious car.

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“Best Car Hire”

★★★★★

written by Rick23 on 01/07/2016

Got upgraded to really great car with good price offer. Surprised to find car had sat nav, reversing camera and parking sensors together with cruise control. Diesel fuel just made the experience a joyful one. Service was excellent with friendly staff.

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by sherrymarch on 25th September 2015 Report this content
121 Car hire Izmir Airport. Does anyone know where do we collect the car from?

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Asked by Venice34292 on 3rd June 2015 Report this content
Once the car is booked through the web site do you have to pay immediately? Also is there a drop off fee if renting from San Fransisco airport and returning to Burbank C A airport?

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Asked by surreygirl1234 on 28th April 2015 Report this content
Is insurance included? How do I pick up at Gatwick Airport? It gives an address outside of the airport.

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Answers (1)
Report this content Mr_J_Foster Written on: 05/05/2015
Insurance is normally included, but you'll need to check your booking information as to what type of insurance you elected for at the time of booking. As you can appreciate, Gatwick is massive! So car hire collection is normal to be off the airport site. There are regular buses running around the Gatwick airport, chances are you can collect one of those bus routes, that will take you to the designated car hire pickup point. You did not state what hire car company that 121Carhire have given you, so it's difficult to give you any directions???? Please check your 121CarHire voucher for hire car company and collection/drop off regulations and destinations, it normally says on these documents.
Asked by michellebruce on 23rd June 2014 Report this content
I booked a car, and now see on the voucher that there is limited mileage allowed per day. What is the mileage per day?

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Answers (4)
Report this content achetty Written on: 24/06/2014
I was given a car with 100km free per day. At times if u are not doing too much traveling then this is no issue. but saying this, if you are not doing too much traveling then u would use a taxi, bus etc. the main reason for booking unlimited milage is because you want to travel the country and most attractions are far apart. At the end because it was a long duration rental the total milage was enough. for shot stays this may be an issue.
Report this content batbrewer Written on: 24/06/2014
121carhire.com is a portal site that connects hirers with local car hire providers. The terms (including limited or unlimited mileage) depend on the local provider. Without knowing which local provider you're booked with, it's impossible to answer your question. See their site and scroll down to "Additional Fees" -> "Is there a limit to the number of miles I can do per day?", where it says this: "Normally unlimited mileage is included in the rental price. However in some locations they may be restrictions, please check the Rental Terms after you have selected your vehicle for more information."
Report this content dilyswilliams Written on: 24/06/2014
I had unlimited mileage with my rentals. I hope your car hire through 121Carhire is not with FireFly as they try to extort money.
Report this content JuKra Written on: 25/06/2014
if i remember correctly it was 1500 km for 30 days which works out at 50 km or approx. 30 miles per day. it would not have been enough, and the price for additional kilometers was quite steep. sorry. can't remember how much.
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