Erboy Car Rental Reviews

★★★☆☆
2.7 / 5
43% of users recommend this
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Latest Reviews

★☆☆☆☆

“ErBoy Car in Fethiye!, ECR facilitating!”

Written on: 18/05/2022 by hasankhareh (1 review written)

I became a victim of a big sham at ErBoy car in Fethiye. When I returned the rental car back, the representative asked me to give him my rental copies and then asked me to sign two papers for returning the car without giving me any paper back. Once at home, I saw that they had charged the deposit to me and said that the car was damaged what is totally not true. although I had full insurance with no excess it seems useless because you are asked to provide police report! Although I have already… Read Full Review

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★☆☆☆☆

“NEVER NEVER AGAIN !!!”

Written on: 12/03/2018 by eserburhan (1 review written)

Off course they gave us another car then our reservation. Car was so dirty on the outside as inside as well. The smell was horrible. we did not fit in the car they gave us. The tires were all flat on the oustide zo it was as if we were iceskating. The car did not have had his service check. Very old car. Staff very rude en did not gave us any explanation. We gave a 1000TL depozit en they gave us 950TL on return. They could not tell us why they had withdrawn the 50TL en dit not return it as… Read Full Review

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★☆☆☆☆

“Shocking service ”

Written on: 08/03/2018 by 247Austin (1 review written)

I hired a fiat family car as had our 2 children with us and lots of luggage, they tried giving us a Nissan micra, when I refused it as the luggage didn't fit in the boot they charged me another £60 for the fiat that I had paid for in first place. The car seat that I also paid for was dirty and the harness was tied in a knot… Read Full Review

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★★★★★

“over 1 year renting almost a week every month”

Written on: 27/04/2017 by Amya294 (1 review written)

I travel constantly in and out of Istanbul and I need a reliable and fast rental company. Erboy does not give you the best car, but sure they give you the best price and quality. you are not shammed by a large deposit. before you arrive email them and make sure what is the amount of deposit you need to make. I have had a great experience wit ERBOY and all the guys who work there are simply great. … Read Full Review

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★☆☆☆☆

“The worst car rental company ”

Written on: 03/02/2017 by Phillyfloorsanding (1 review written)

I can expalin them with three words Horrible Nasty DO NOT RENT A CAR IF YOU HAVE A BRAIN… Read Full Review

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★☆☆☆☆

“Assaulted by their staff ”

Written on: 22/12/2016

PLEASE READ THIS BEFORE RENTING FROM ERBOYCAR RENTAL I rented a car from them from Oct to November 2016. They told me long term rate was 50 TL a day which i agreed to. I placed my credit card on file as required and after 3 weeks i received a email from my bank saying that they blocked my credit card, When i called my bank they informed me that i was being charged on a daily bases once sometimes twice for several hundred dolllars at a time. i was shocked because i didn't understand why. When… Read Full Review

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★☆☆☆☆

“Be Careful to give your credit card information ”

Written on: 17/12/2016 by Lillyh1993 (1 review written)

Hi I have rent car through Rentalcars.com services and these was the worst time rent a car in my whole life Starting with asking for Renault Clio gasoline with manual gearbox for 10 days What I received from Erboy Car Rental at istanbul ? 1-Fiat liana diesel with manual gearbox ! 2- rent car office was not in international airport, it was in domestic airport and there was no sign about location so spend one hour to find! 3- in place of block 500 TR as insurance , they charge directly… Read Full Review

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★☆☆☆☆

“Run away! We had full insurance and a taxi hit us in...”

Written on: 17/11/2016 by SStan (1 review written)

Run away! We had full insurance and a taxi hit us in the traffic with doing a back gear. Entirely his fault and we paid full insurance for such cases. Erboy knew this and they withdraw TRY 1700 from our credit card without our knowledge. We had all the police reports, all the documents in place. They made this on purpose as they can get the money from the insurance anyways. They were very rude when we want to defend our basic customer rights. Shouting us, treating us very rudely, not even… Read Full Review

Jackhughman2016's Response to SStan's Review

Written on: 05/12/2016

I recently rented the car in November 2016. As it was really cheap, I opted for them. I bought extra insurance for 12$. On the second day, I had an accident and despite having the report, they rejected the report (saying it's written in Turkish, somebody wrote it for you. Yes the damn report form was in Turkish. So the guys around the accident helped to write it). Eventually, they on the spot charged me 1100 lira (350$) and for the two gallons of fuel used (i couldn't refill it as I headed to airport right after accident) - he charged me 20$ which I believe also rippoff. The worst - on top of 1100 lira paid, they kept my 500 lira deposit on the card. So eventually, I paid 1600 lira (the turkish guys told me that my insurance should cover and the damage is maximum 150$ worth). So they charged me more than 500$. NEVER GO FOR CHEAP OPTIONS. The guy who workes at Erboy domestic terminal of Istanbul airport is very RUDE, very bad mannered person.

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★☆☆☆☆

“When we picked up the car at Dalaman Airport we saw...”

Written on: 16/10/2016 by Kees55 (1 review written)

When we picked up the car at Dalaman Airport we saw some scratches at the rear wheel ornamental rim. According to the agent this was no problem. During the first 10 km we were warned by other drivers that this cap almost coming off the wheel so we took it off the be sure we wouldn’t loose it or hurt someone. Also we didn’t receive the car not clean at the outside. At returning the car after 3 weeks and about we were aggresively confronted with the damage we didn’t make. The took us in an… Read Full Review

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★☆☆☆☆

“Deposit withheld due to sandy carpets”

Written on: 14/08/2016 by 271Yates (1 review written)

The Bodrum Milas office withheld my deposit because they said the carpets had sand on them. Over a 2 week holiday the carpets are likely to get a bit sandy. That is no reason to withhold the deposit. There in no justification for this in the contract… Read Full Review

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★☆☆☆☆

“avoid this company”

Written on: 19/06/2016 by Brudo (1 review written)

The collection site mentioned on the voucher was Istanbul Airport International Terminal. Actually it was at the Domestic Terminal which is far away.The clerk told me that the office in the International Terminal has been closed. Despite my request for a full fuel tank, I received a car with half filled tank. The worst: When returning the car, the office was closed and I had to wait for more than 20 minutes for the attendant. I called the company 4 times, and each time I have been told that he… Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/06/2016 by chrisbuz (3 reviews written)

I have been using Erboycar at Dalaman for a number of years now. Great friendly service and when I have had any issues (not their fault) they have been very good at sorting them out. Booked for two more occasions this year already. The cars may not be in pristine condition bodywork wise but at least you are not frightened to death of someone putting the most minor mark on it whilst it is parked up and suddenly a huge bill arriving as happens with the "big boys". Always clean inside and out… Read Full Review

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★☆☆☆☆

“My worst ever car rental experience on ERBOY/FOX RENTACAR”

Written on: 29/05/2016 by pclii (2 reviews written)

A horrible experience. First of all, when we get to the airport (Izmir, Turkey), the staff sitting in the counter just point to the directions that we should proceed to. We get lost getting out of the airport lobby. Fortunately, we were smart enough to find our way to the rental place. It took us a while though. When we get there, a dirty car with a lot of dented spots and scratches is waiting for us. I told the staff the car is not acceptable so he called the counter inside the airport… Read Full Review

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★☆☆☆☆

“I had a rent car from the airport, paid cash, used car...”

Written on: 28/05/2016 by Masonp31 (1 review written)

I had a rent car from the airport, paid cash, used car during 7 days, almost did not drive, i returned car to the airport without any problem or damage. when i stayed in my country , after two weeks had gon 80$ from my credit cart, I was calling to the company many times but did not received clear explanation, no one is responsible there… Read Full Review

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★☆☆☆☆

“VERY BAD COMPANY! I would not recommend.”

Written on: 25/04/2016 by NickL2 (1 review written)

My father and I recently used this company for 1 weeks car rental from Bodrum Airport. The price for the week was competitive, the car was good, the polite company representative was waiting for us. He escorted us to his office where he took our i.d. and my fathers credit card details, to hold I presume as insurance against damage? He assured us that these would be destroyed upon satisfactory return of the vehicle. We checked it over before signing the paperwork (noting some minor damage)… Read Full Review

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★★★★★

“i used thıs company 3 times 2 times dalaman 1 times...”

Written on: 30/01/2016 by CarlSchofield (1 review written)

i used thıs company 3 times 2 times dalaman 1 times izmir and i had never lıve the problem . staff is good managers is good i read reviews but dont understand why they said like that this company is good… Read Full Review

Antalyatourist's Comment

Written on: 22/12/2016

maybe because you work for them lol

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★☆☆☆☆

“Terrible company”

Written on: 15/01/2016 by dmHarding147 (1 review written)

The car status was really bad. And the staff in the counter was very unkind. Do not use this company's car… Read Full Review

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★☆☆☆☆

“Horrible experience start to end”

Written on: 12/01/2016 by delsden96 (1 review written)

Steer clear of this company. I booked a car through Erboy in Istanbul. I booked a station wagon but was given a sedan and had to cram all of our stuff in as they refused to give me the car I booked and due to it being late I gave in and took the car. We had a breakdown after 4 days and was calling them for help as they gave me no information for roadside assistance and they continued to tell me that people were coming and when they didn't arrive, I would call again and be told something… Read Full Review

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★☆☆☆☆

“DO NOT EVEN BOTHER”

Written on: 12/10/2015 by AlperJR (2 reviews written)

Erboy car rental is the worst company you can get a car with. Especially Dalaman office is going to rip you off. They will not welcome you at the airport which you will need to search them for. They will turn up an hour later and say that they do not have the car you booked and they will offer you another car and you will need to pay the upgrade cost. And if you wanna pay via pound they will calculate it the lowest rate and make another 50-60 pound on it easily. They will take you to their… Read Full Review

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★☆☆☆☆

“Avoid like the plague ”

Written on: 01/10/2015

No one was "waiting with a sign" at the airport and if not for the generosity of a stranger we would not have been able to contact the company. The guy finally arrived, but no apology for making us wait. We paid and were issued with a ticket to exit the boom gates. No, think again. After an animated discussion with the security person on the gate who was as bad at English as we were at Turkish, the car-hire manager miraculously appeared and demanded 10TL to exit the gate! The ticket we had been… Read Full Review

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