GoldCar Rental Reviews -

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“Great value, new car, helpful staff”

Written on: 03/08/2019 by TJJ1 (1 review written)

I’ve used Goldcar a few times. New cars, great value, on airport so convenient. This time we somehow managed to lock the key in the car when returning it. The Goldcar staff were really helpful and didn’t charge. They promptly refunded the unused fuel. There was a charge for refuelling but this was clear when I booked and it saved the hassle of filling up before returning it. They have previously tried to charge me for damage that was clearly from another car which was annoying, but my… Read Full Review

Chandler1872's Response to TJJ1's Review

Written on: 08/08/2019

We have just encountered a similar problem. We booked a car in July and signed the check out for detailing minor scratches to the paint work ect. They have just charged my credit card 230euros and whilst attaching a blank sheet stated with a printed copy of an unsigned check out form detailing no damage. They clearly make claims. Very hard to contact them directly as we booked our car through a third party company who the booked with gold car.

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“Saved my butt!”

Written on: 29/07/2019 by tommybanana99 (1 review written)

Hi the car was cool. I got held up by a crash on the M40 when returning the car. When I got back to the gold car depot near Gatwick the person I dealt with and the manager offered to drive me to the terminal because I had just missed the shuttle bus. I made my flight and I am very grateful… Read Full Review

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