Car Rental Abroad, Reviews - www.carrentalabroad.com

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★★★☆☆
3.3 / 5
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Latest Reviews

★★★★★

“Very prompt and efficient service!”

Written on: 26/09/2019 by RhettHickey152 (1 review written)

Very pleased with everything, good price, excellent service and quick pickup at the airport. Will be back soon, perfect car almost new… Read Full Review

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★★★★★

“Car Hire Service at Faro Airport”

Written on: 27/02/2017 by davidwickes68 (1 review written)

Excellent service, given a new car at Faro Airport, had only 1200km. I collected the car at the airport onsite, everything was explained in details, along with zero excess cover. Well done to the staff who served me. Will use again! … Read Full Review

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★★★★★

“Super service at Faro Airport”

Written on: 27/01/2017 by jwhite1718 (1 review written)

Got a new car from their agent Budget, with full insurance cover. No hassle picked up from airport and of we went. Will use again, super service… Read Full Review

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★☆☆☆☆

“Terrible service and rip off. ”

Written on: 22/11/2016 by hcPatterson32 (1 review written)

I recently hired a car in Majorca with this Company . Quite expensive but they guaranteed no hidden charges. I had to pay for a full tank of petrol when I got a there but was told this would be totally refunded when I returned it with a full tank. When I received the confirmation from them I saw the company was Goldstar who had ripped me off for £200 on a trip to Barcelona. I rang Carrentals and told them I didn't want any dealings with this Company but they assured me that Carrentals… Read Full Review

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Rundunny's Comment

Written on: 27/01/2017

I have now received an apology from Car Rental Abroad and they refunded my overpaid amount. They informed me that Goldstars explanation for the charge was fluctuation of currency which was ludicrous . Car Rentals informed me that one of their staff had dealt with my case throughout and said he had been out of order. This was true as I'd got emails from the person in question. They have phoned me recently and apologised again offering me a discount if I book with a them in future. I felt that the person who rang me was very genuine so shall book with them again. I have dealt through them for many years and this was my first problem.

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Rundunny's Comment

Written on: 27/01/2017

I have now received an apology from Car Rental Abroad and they refunded my overpaid amount. They informed me that Goldstars explanation for the charge was fluctuation of currency which was ludicrous . Car Rentals informed me that one of their staff had dealt with my case throughout and said he had been out of order. This was true as I'd got emails from the person in question. They have phoned me recently and apologised again offering me a discount if I book with a them in future. I felt that the person who rang me was very genuine so shall book with them again. I have dealt through them for many years and this was my first problem.

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★★★★★

“Brilliant experience and no hidden charges”

Written on: 03/07/2016 by Racheled77 (1 review written)

left message and was contacted back by a very helpful man, awnsered all my questions and told me all prices and charges upfront, no hidden costs at all. The staff at faro airport were very friendly and dealt with us efficiently the car was clean and exactly what we where expecting. On return of the vehicle our experience was much the same and took no time at all. No problems and will definitely book with them again. There is nothing negative to report. I booked through them because most car… Read Full Review

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★★★★★

“Excellent Efficient Service - Thumbs Up!!”

Written on: 25/09/2015 by Howe457 (1 review written)

No problems at all. Car was very good, had only done 1900km. Was easy to collect from Faro Airport. I was explained in detail with no hidden costs. Fuel policy was good, given half tank had to return the same. Will use again, thumbs up!!… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 01/09/2015 by Napierwe407 (1 review written)

Car filthy and company wanted to charge 15 euros to get out of the car park… Read Full Review

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★☆☆☆☆

“Worst car hire ever”

Written on: 31/08/2015 by Griffithtv93 (1 review written)

Car Rentals Abroad advertise that they use Avis, Hertz and other premium car hire company's , well not in Faro apparently! Our car came from a company called Kings, it was filthy inside with stains all over the seats and 33,000 km on the clock. They charged 15euros to get the car out of the car park, something I have never come across before. Kings very kindly put the cost of the rental on the paperwork which showed CRA were taking a 40% margin. The worst aspect about this is having sent a… Read Full Review

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★☆☆☆☆

“Terrible car, terrible service”

Written on: 14/08/2015 by bgamble1 (1 review written)

Carhireabroad partner with Travelrent in Faro, who were quite simply awful: - we were made to wait in a queue for 2.5 hours in the midday sun (temperatures above 30 degrees) with no shade, or water provided . This is ridiculous given the boast of 'no need top wait', and, if nothing else, dangerous. - When I eventually got to the front of the queue, I was told that " it had been like this (i.e the queues) all day " , and therefore was due to them being under prepared as opposed to the… Read Full Review

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★★★★★

“Fantastic Rental, Very Efficient Service & Value for Money”

Written on: 23/05/2013 by MartinBrd (1 review written)

Our vehicle was ready at Faro airport; it was quick and easy to collect the car. The car was clean and almost new. The tolls process was explained to us; now using a transponder. I will definitely use carentalabroad next year and recommend you to friends, will not be going anywhere else for my hire cars … Read Full Review

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★★★★★

“Super price and fantastic service”

Written on: 20/05/2013 by MarkDavies68 (1 review written)

I rented a car from Carrentalabroad. Got a super price and fantastic service, from them. Car was almost new, collected from airport terminal at Lisbon. Will definitely use again, recommend to all. … Read Full Review

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Kathryncarmo's Response to MarkDavies68's Review

Written on: 17/06/2014

Did you have to leave a credit card deposit I have asked and they day you don't but when I rang the thrifty desk at Lisbon they say you need one just a bit confused and worry as I only have a debit card

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★☆☆☆☆

“Would advise you not to use this company”

Written on: 13/05/2013

WE were promised from the uk office that we would not have to pay a deposit as there was no excess, I have the document that states this . We boooked the car for a holiday in maderia . On arrival we were not met at the airport and as promised and after waiting for ages had to seek help from the tourist office. finally we were picked up and taken to a back street compound where we were told that they had to take a print/deposit from our credit card in case of damage contrary to what the uk… Read Full Review

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★★★★★

“Super Service at Faro Airport”

Written on: 16/01/2013 by PamJones970 (1 review written)

Cheap, fully insured, no excess. No queue, fast friendly and efficient service at Faro airport. Excellent car given by young lady. Will use again. … Read Full Review

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★☆☆☆☆

“Ha! ha! what a joke! booked through this company, got...”

Written on: 05/05/2011

Ha! ha! what a joke! booked through this company, got our confirmation, one week later my payment is back in my bank account (ok! at least I got that!) no email or anything to say that they had cancelled it! could have turned up on our holiday and no transport. Just a warning!… Read Full Review

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★★★★★

“Extremely easy to book. The service was quick,...”

Written on: 18/04/2011

Extremely easy to book. The service was quick, efficient car was ready on arrival at the airport. Vehicle was the exact model I had booked. Would use again as very competitively priced. Many Thanks… Read Full Review

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★★★★★

“Excellent service. Friendly lady at airport, got a...”

Written on: 07/03/2011

Excellent service. Friendly lady at airport, got a free upgrade on the the car. Easy to pick up and drop off.

Would use them again and again. Good new cars.
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★☆☆☆☆

“When making booking with CRA I told them we preferred...”

Written on: 21/02/2011 by nevillel (1 review written)

When making booking with CRA I told them we preferred to leave airport in the daylight (flight arrival 18.45). Couldn't find Masterkings rep in arrivals so started to look in car park. CRA said we could complete paperwork in arrivals hall. In all it took over 1 hr to get the car. The car was damaged in two places not mentioned on the paperwork and the car was a Punto when we had ordered a peugeot 207.
Returned home.........e.mailed car rentals abroad.........phone… Read Full Review

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Breaca's Response to nevillel's Review

Written on: 13/09/2012

Exactly the same thing happened to us when we arrived in Porto earlier this year. Badly damaged car and although we had paid for an upgrade to a Class C. We actually got a battered Class A car. The reps told us this was the only car they had available. Scam is what I thought of them and I still think that's CRA's reps in Porto are feathering their own nest.

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★★★★★

“Superb service provided, with clean and new car. The...”

Written on: 30/01/2011

Superb service provided, with clean and new car. The staff are very helpful and friendly. I was in a wheel chair the staff took me from the airport terminal to the car.

Highly recommended to everyone!!
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★★★★★

“Very happy with service and car we rented. The car was...”

Written on: 14/01/2011

Very happy with service and car we rented. The car was clean with very low millage I would say 4-6 months old. We received a WV Polo, the staff showed us to the car and gave a free map of Algarve.

Will be returning back in April and July.
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★★★★★

“Excellent service with carrentalabroad.com ”

Written on: 21/10/2010

Excellent service with carrentalabroad.com

Arrived at Faro Airport, quick service very helpful. Only paid £90.00 for 1 week hire plus got a free map and directions to drop of at Oporto Airport
Not bad for a VW Polo. Will book again in Christmas.

One happy driver!!

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