Zitauto, Reviews - www.zitauto.co.uk

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★★★★☆
4.4 / 5
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Latest Reviews

★☆☆☆☆

“We were given a car with a badly repaired puncture,...”

Written on: 09/11/2019 by 498Aguirre (1 review written)

We were given a car with a badly repaired puncture, which resulted in a slow puncture and had to replace it with the spare. Upon informing Zit and showing them the clearly bad repair, they still debited my Amex for damage given to us. Will now never use again. Dispute is now in the hands of AMEX… Read Full Review

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★★★★★

“Great Car Hire Company”

Written on: 28/07/2019 by Munozey237 (1 review written)

AT LAST A TRUE CAR HIRE COMPANY NOT A INSURANCE SELLING COMPANY!!!!!! What a great company just do what they say hire cars no pressure selling of expensive insurance. Just hire the car and go! None of these extras like the big rental company’s. Easy to find no prepayment just pay good old hard cash on arrival. Friendly staff and easy no stress instructions. Why can’t Zitauto be in all countries. Can’t recommend them enough. Well done Zitauto… Read Full Review

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★★★☆☆

“Unprofessional/ illegal practice”

Written on: 06/05/2019 by DianeSpringhorn (1 review written)

I would advise people to be wary. Zit refused pre-payment via credit card, telling us that they only accepted cash. When we arrived in Faro, a very unpleasant young man insisted on me paying by credit card even though I had brought cash as requested. After passing it through the machine, he then proceeded to write down all my card details, including the 3 digit number, on the contract. He became quite abusive when I told him that it was putting me at risk , especially as the payment had gone… Read Full Review

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★★★★★

“Found and returned my lost phone back to UK”

Written on: 19/03/2019 by Fransi (1 review written)

Zitauto operate from the airport car park rather than a smart office inside airport, which is why I think they can offer such good prices. I used them for the first time but on recommendation of a friend who has used them twice a year for many years and has always found them very efficient and reliable and always return full deposit. We were running late for our return flight and I realised in airport I had lost my phone. When I arrived back in the UK I found an email that was sent whilst I… Read Full Review

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★★★★★

“Good car and good price ”

Written on: 18/02/2019

I was a little worried about what he quality of car would be like given it seems a small company without the safety blanket of a big car hire group. However based on positive reviews and a good price quote I booked an automatic estate for 4 adults and 1 child. The car was in good condition (a few minor scratches and a small dent but nothing major) and was of pretty high spec. I would definitely go back to this company again. Pick up and drop off was easy and quick. If they did a deal with a22… Read Full Review

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★★★★★

“Excellent”

Written on: 29/09/2017 by Graham_1 (1 review written)

I go to Portugal usually twice a year and always use Zitauto. In all the times I have used them I have never had any issue with the quality of service. I would recommend them to anyone looking cat hire in Faro… Read Full Review

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★★★★★

“Easiest car hire ever”

Written on: 12/09/2016 by Power145 (1 review written)

In a word Fantastic. This must be the easiest car hire company in Portugal to hire a car from. Hire price is probably the cheapest you'll find, the car we had was almost brand new with only a few thousand Km on the clock, & there was no selling of extra, (usually very expensive), extra insurance on pickup,so you don't waste time in a massive queue at the pickup desk. To pick a car up you go to the Zitauto meeting point in the main car park at Faro Airport where all the paperwork is already… Read Full Review

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★★★★★

“Cheap, but good car hire!”

Written on: 20/08/2016 by prBlackwell149 (1 review written)

Hired a 9-seater van. Pick up was simple from the car park as described in the instructions. The car park is a 5 minute walk from the terminal. Staff were friendly and efficient. Vehicle was relatively new and was clean and tidy. Drop off location / car park was easy to find and process was very quick. A very good experience and would recommend… Read Full Review

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★★☆☆☆

“Cheap for a reason”

Written on: 08/08/2016 by scowle74 (1 review written)

Information given about rental car provider being there to meet us at arrivals just simply wasn't true. After 2 trips to car park 4 Faro airport I eventually found a dodgy looking unmarked van who turned out to be Zitauto. The car was scratched and dented on just about every part of it. The staff were generally over worked and unhelpful. I use a lot of rental companies around the world and this was one of the worst. In summary they were unhelpful and uninterested… Read Full Review

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★★★★★

“Cheap no-frills car hire”

Written on: 28/07/2016 by Hannah.adam (1 review written)

This is the 4th time we've used zit auto and I can highly recommend them. They're the cheapest, no excess, no deposit. You pay cash to the rep in the airport, car is waiting for you at the airport, you return car to the airport - it's really easy and hassle free. We always have their basic car and this year it was a Peugot 208. It had some dents and scratches on that were marked on the agreement paperwork when we picked the car up. We were asked to return the car with the same amount of fuel in… Read Full Review

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Misspiggy21's Response to Hannah.adam's Review

Written on: 10/08/2016

We have been asked for a credit card when booking it on line what's this for do you know ?

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Hannah.adam's reply to Misspiggy21's Comment

Written on: 10/08/2016

when we booked on-line we were asked to bring a c/c with us when we were to collect our car. I queried this as we've never been asked before and I was told that it was to cover any damage to the car, unpaid tolls or lack of fuel. They told me a maximum amount but, I'm sorry, I can't remember how much they said it would be. In the end, no c/c was asked for and so it was all irrelevant.

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Read 2 Comments
★★★★★

“inexpensive car hire”

Written on: 28/07/2016 by jonhayes (2 reviews written)

After reading reviews about Zitauto i thought i would give them a go for our Pottugal holiday this year. Very impressed with the company. Car was reasonably newish Seat Ibiza with aprrox 15000 miles on clock.A few scratches to the bodywork but they were not really interested in that.Filled paperwork in on line and paid €180 at the mini van on the night .No credit card swipe taken.On return young lady checked mileage and asked if all okay ,no check around car and said have a nice trip… Read Full Review

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★★★★★

“Pleasantly surprised”

Written on: 29/04/2016 by 153McFadden (1 review written)

Zitauto is not a well known brand so we were not sure what to expect. We were pleasantly surprised. Rates are very good and that was matched by the service. Their " office" is at car park P4 at Faro airport, where the whole procedure took 5 minutes. Car was quite new (16000 kilometers) and good and additional drivers were free of charge. Also no hassle when it came to returning the car, fuel policy etcetera. Would surely rent again with them if we return to Faro… Read Full Review

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★★★★★

“Brilliant cheap car hire”

Written on: 11/04/2016 by Cherish357 (1 review written)

We have been using Zitauto for years they are brilliant. The fleet of cars are first rate. They meet you inside the arrival area take your money they prefer cash and direct you to car park 4 where your car awaits. I think there has been a change of staff over the last couple of years but still good service, and I doubt you will find cheaper or better… Read Full Review

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★★★★★

“Excellent Car Hire”

Written on: 14/11/2015

We were recommended this company by a friend and we were not disappointed, the car we got was a 2015 Renault Clio with 4000km on clock, very clean and 3/4 full with petrol.We located Zitauto in car park P4 at a white van, staff were friendly with minimum delay. We returned the car with same amount of petrol a quick outside inspection and we were done. Will definately use this company again… Read Full Review

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★★★★★

“Great car hire option”

Written on: 01/11/2015 by WrightFamily (1 review written)

Found zitauto on a search comparison site...ridiculously low price but read some reviews and decided to risk it. Great result. Easy registration with no queue then short walk to car park with staff and car waiting. Nice new car with 4000km on the clock. Full tank of petrol. Returned car to same spot and took 2 minutes to sort. Nice people, really straightforward, fantastic price (nearly a third of some operators). Recommended… Read Full Review

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★★★★★

“Highly recommended Faro Airport car hire”

Written on: 24/05/2015 by firstlaunch (1 review written)

We found Zit autos very easily at Faro airport. Although we made a late booking (the morning of the flight) we where not held up on arrival. The car was clean, and in our opinion excellent value for money. We used the car almost every day during our stay, with no problem. As this was our first trip to Portugal, we ordered a SAT-NAV. We had a little problem converting Portuguese language to English - operator (me) unfamiliarity with Tom-Tom. Most important as it got very hot - the air… Read Full Review

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★★★★★

“Five star service - Zitauto Faro Airport”

Written on: 29/04/2015 by johnbb11 (1 review written)

Just to say a big thanks to all at Zitauto who looked after our car hire arrangements last week. Great service. Great car - no problems. Got us away quickly on both collection, and return. I can honestly say the best car hire service we have ever had anywhere. We got an overwelming feeling that we were dealing with an honest and customer focused company. Based on the service we received we would have no problem reccommending them to anyone… Read Full Review

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★★★★★

“Faro Portugal”

Written on: 08/11/2014 by Andy789 (1 review written)

I have recently used Zitauto for a family holiday to Portugal. I was put in charge of booking cars and booked two class m vehicles with four children's car seats. I chose the company as they we're definately the cheapest but also has great reviews. The confirmation emails were received and all questions that I had were answered quickly. On our arrival we asked another agent for directions and we're sent to parking area P4. We were given two Peugeot 308 automatics which were both under two years… Read Full Review

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★★★★★

“Fast, easy, cheap”

Written on: 21/09/2014 by dionbok (1 review written)

A good experience with this company. Just fill in the required information on the website, including the 'Fast Track Car Collection' form. You got an email with the reservation number. It is by far much cheaper than the 'A-brand' companies, a Seat Ibiza for 430 euro's including insurance and two booster seats. On the airport there wasn't an agent, but if this happens, you can directely go to parking number 4. You'll find a grey van, this is their 'office'. The car was in a good condition, a… Read Full Review

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★★★★★

“Zitauto in Faro”

Written on: 07/09/2014 by JBLaughton (1 review written)

Fantastic from start to finish very easy to get an online quote, fill in the paperwork before you travel and on arrival at Faro Airport the car is waiting for you all sorted and on our way within 10 minutes and no extra or hidden charges. Just take the car back with same amount of fuel you were given job done. Lovely car in excellent condition thank you Zitauto will definately use next time. Highly recommend… Read Full Review

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