Wir waren sehr zufrieden mit dem gesamten Ablauf der Autovermietung. Unkomplizierte Buchung und Zahlungsvorgang. Gutes Preis-Leistungs Verhältnis. Sehr netter Empfang und 2 Gratis Flaschen Wasser für die Fahrt. Keine Diskussionen über Zusatzversicherungen (sehr angenehm)!! Schnelle unkomplizierte Wagen-Übergabe. Einfache Auto-Rückgabe. Absolute Empfehlung! Vielen Dank.

From booking to drop off everything worked great. The car was clean and fully fueled, the handover was quick and easy and also the drop-off at the airport was uncomplicated and without waiting time. The staff was very friendly and courteous. we will book next time again.

Anytime again! Despite a few extra requests, everything worked out excellently. Driving on unpaved roads was important to us - exclusively included. We know of no other insurance company that offers this service. It is important to support local companies! Best Regard!

as in the years before we took again a cor hired by The Best car Rentals and were very happy as teh years before, good car in best condition with good tires and including all insurances for a very vair price, can recommand the company

Wir haben einen Dacia Sandera für volle 3 Tage gemietet und waren hier bestens aufgehoben. Wir hatten von Deutschland aus schon im Februar für Mai 2022 gemietet. Vorab gab es sehr nette und freundliche Mails mit den Mitarbeitern. Die Übergabe am Hotel war sehr freundlich und genauso perfekt, wie die Abgabe der Autoschlüssel an der Hotelrezeption. Alles sehr unkomplizert. Das Auto selbst war sehr sauber und gepflegt und hat uns ohne Probleme überall hin- und zurück gebracht. Keine versteckten Kosten - alle Versicherungen sind enthalten gewesen. Für den nächsten Urlaub werden wir hier auf jeden Fall wieder buchen.

Abholung und Rückgabe schnell und ohne Probleme, gerne wieder!

We have rented cars from The Best a good few times now, and not once did we have any complaint whatsoever. The cars are in the exact shape as described on the website, no last minute changing without telling you. You choose a new model, you will get that exact new model. You book an older and less expensive car, that's what you get. All insurances are included, no credit card needed, you pay half upfront and the rest on arrival. It doesn't get more comfortable than that. The pick up and drop off at the airport is more than comfortable and also quick, if you send your data through via mail beforehand, even quicker. To be honest, I don't see myself ever renting from another company on Kreta, that's how happy we are with them! Staff are super friendly and accomodating, luckily we have never had a problem, but I heard from friends, that if you do, it will get solved quickly and efficiently.

We can fully recommend "The Best Cars", because everything worked without any problems: the booking was simple (we already did it before our vacation on Crete from Germany), the prices are fair and all stuff was very friendly. Before and also on our vacation we asked some questions via e-mail and we always got answers immediately, also to questions not directly connected with our car rental (e.g. where to get a covid-test in Heraklion). When we arrived at Heraklion airport the counter was easy to find outside because of a little video with directions you can watch in advance. The person we dealt with was there to welcome us, finish all the paperwork and give us many information about Crete and the traffic there. We got the car that we booked and a emergency number, where we can call, if we had any problems with the car. But that wasn't needed at all. So all in all we would always book The Best Cars again when going to Crete, because our experiences were just positive. Thanks a lot to him and to his team, your service is fantastic!

I can only recommend this car rental agency! They are reliable, their service is great and they response immediately when there is a problem! And the quality of the cars…it’s really best value for your money! It is really worth it! Don’t hesitate to book, I mean I did at first, but now I’m really impressed by this company and I am going to recommend this car rental company to all the people that I know, who go to Crete! I am flying next year again to Crete, and I already know where I am going to book my rental car…!

We picked up the car in Heraklion Airport and had it for 7 days going around Crete to different beaches. At the end of the stay, we returned it in Chania Aiport. The pick-up and return were very fast and convenient, while the car was new and in great condition and hygiene (only 9500 km on board). In addition, the owners were helpful and very responsive from the beginning, as well as trusting the customer. So make sure you respect them too by taking care of the car. Avoid the "Don't be gentle, it's a rental" mindset, makes no sense when you have such nice people providing a good service. And lastly, these guys offer that extra Gravel Insurance, which should cover you in case something goes wrong on the way to Balos Beach, should you want to visit that place.

Wir haben schon mehrmals bei thebestcars ein Auto gemietet. Es hat immer alles zügig und reibungslos funktioniert - von diesem Service und der Freundlichkeit der MitarbeiterInnen sind wir begeistert! Wir werden dort wieder buchen!

Very good car, perfect service. I hired the car for tree weeks,everything was ok. Next holiday in greece I come back to TheBestCars!

Everything went very smoothly. I hope that next time I get such an offer again. Sascha from Germany

Booked two cars picking from Chania Airport. We were met by a friendly representative and taken to pick up point for the car, which was a minute's drive away. Explained everything in detail. Full excess was included so no need to worry about anything which is always a worry when hiring a car. All in all, I'd highly recommend The Best Cars.

Wir, eine Großfamilie aus Deutschland, haben vier Mietwagen gebucht und waren begeistert von dem tollen Service. Alles hat super geklappt. Noch nie hatten wir eine so eine problemlose Autovermietung. Vielen Dank noch mal an das Team. Wir werden euch weiter empfehlen!

Wir haben zum 2. Mal, sehr kurzfristig, ein Auto aus Deutschland gebucht. Prima Auto, Prima Service. Komplettpreis inkl. ALLER Versicherungen. Jerderzeit wieder. Sehr zu empfehlen. Sehr gute Preise

I am coming to the Island for years now; I am working for a quite a big organization and do always mix business and pleasure. Therefor I need a reliable Partner, which I fond with best cars. Especially the person I deal with is the biggest help I have exprerienced in the rental business so far. The car qualitiy was great, the support was great, the initial negociation was superb and the entire process was even better. I will - as long as we will come back to the Island - always work with them. Thank you again dear man