Malagacar.com Reviews - www.malagacar.com

★★★★☆
4.4 / 5
87% of users recommend this
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★★★★☆

“Satisfied”

Written on: 15/04/2018 by petervde (1 review written)

Malaga cars never disappointed me. Good prices, quick service. Never had any problems with the car of people from malagacar.com… Read Full Review

Malagacar's Response to petervde's Review

Written on: 10/05/2018

Thanks!

Best regards,
MalagaCar.com

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★★★★☆

“Very good car hire company but.....”

Written on: 02/07/2017 by Geordiemunro (1 review written)

We have used Malagacar several times over the past few years as we have found them to be a very reliable company. Although much more expensive, than the other options offered, we have almost always taken the full-pack insurance as it gives us a) peace of mind in regard to damage to the car and b) on return, a member of staff took you immediately up to the terminal in the hire car. This was an attractive, stress-free feature of the full-pack option and worth the extra cost. However, when we… Read Full Review

Malagacar's Response to Geordiemunro's Review

Written on: 03/07/2017

Hi! Unfortunately, AENA changed the Malaga airport departure drop off policy a few weeks ago and we had to change from rental car drop-off to minibus drop-off.
The first days were a bit confusing, but we've improved a lot since then, you won't have this problem on your next rental.

Best regards,
MalagaCar.com

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★★★★☆

“used them for over 5 years”

Written on: 16/02/2017 by Layneo157 (1 review written)

I have used Malaga Cars for a number of years never had any problems and found them to be most helpful. I wouldn't go anywhere else, my son in-law has also started to uses them. Its a pity they aren't in other areas of Spain, trust in hiring a car is a big thing. for my last two trips I have used there full insurance package which covers everithing which gives me piece of mind well worth it… Read Full Review

Malagacar's Comment

Written on: 03/03/2017

Thank you very much! We hope you come back very soon.

Best regards,
MalagaCar.com

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★★★★☆

“Competitive,efficient,Friendly”

Written on: 22/11/2016

I have used Malagacar for some years now!!!prior to that I used a variety of other Companies on my frequent visits to Malaga. There are some Cheaper, certainly others a lot more expensive. On the whole Malagacar does come out on top in my opinion. Easy access to pick-up , quick administration, friendly staff .You are soon on your way. Excellent all round… Read Full Review

Malagacar's Comment

Written on: 12/01/2017

Thank you very much!

Best regards,
MalagaCar.com

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★★★★☆

“Review of Full-Pack Rate Car Rental in July 2016”

Written on: 06/09/2016 by Choochoo2528 (1 review written)

For many years I have been using other car rental companies based at Malaga.com, but although I have been fairly satisfied I felt their prices have increasingly became unreasonable especially during peak periods. Furthermore the rental conditions were not very transparent. On my third visit this year, I decided to use Malagacar - having always kept an eye on their rental charges but hesitant to use their service as the pick-up of cars are away from the airport. Their prices and… Read Full Review

Malagacar's Response to Choochoo2528's Review

Written on: 07/09/2016

Thanks for your review! We hope to see you again very soon.

Best regards,
MalagaCar.com

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★★★★☆

“Malagacar honest rentals.”

Written on: 06/06/2015 by handy44andy (1 review written)

I rented a Corsa for six days in March this year. Everything was as described and the service was efficient. It is such a relief to find a company that you can rely on not to rip you off. I'll be renting from Malagacar.com again in October… Read Full Review

Malagacar's Response to handy44andy's Review

Written on: 08/06/2015

Dear customer,

Thank you very much for your feedback. See you again in October!

Regards,
MalagaCar.com

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★★★★☆

“Frst Class with slight reservation”

Written on: 17/05/2015 by CraigGN (1 review written)

Used this company for the first time last week. Excellent very speedy service both picking up and dropping off and good quality vehicles. Be aware however that any damage deposit on your credit card is activated immediately which may mean costs for the both the withdrawal and return transactions. OK if your card does not charge for foreign use. However they have informed me that they "are in contact with our banks so really soon the excess amount will be held but not charged". If credit card… Read Full Review

Malagacar's Response to CraigGN's Review

Written on: 18/05/2015

Hello,

Thanks for your review! As commented by email, in 1 or 2 weeks the deposit amount will be frozen on the credit card instead of making transactions, so this issue will be fixed very soon.

Best regards,
MalagaCar.com

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★★★★☆

“Barato, Eficaz, Buen servicio y atención al cliente”

Written on: 26/12/2014

Alquilamos un Opel Corsa 1.4 Selective para 7 dias. La atención al cliente en la reserva , entrega y devolución, muy buena. El coche tenía 25.000 KM., prácticamente nuevo. La entrega, cobrado por 1/2 depósito ( 23 L., ya que la capacidad total de este vehículo son 45 )35,20 €, unos 7 € por encima del precio real, ya que el litro de 95 está este mes a 1,25 € como máximo en todo Málaga. El depósito de 200 € ( no contratamos seguro adicional ), nos lo reintegraron a la tarjeta… Read Full Review

Malagacar's Comment

Written on: 08/01/2015

Muchas gracias por escribir compartir su opinión.

¡Esperamos que vuelva pronto a Málaga para poder servirle de nuevo!

Un saludo,
MalagaCar.com

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★★★★☆

“Just a good car rental company”

Written on: 22/11/2014 by liemeij (1 review written)

Malaga car does what a rental car company should do. Easy way to book, reliable cars, simple office, helpful people, no unexpected costs. We always rent a car at this company when we need one in Malaga. Good price/quality near the airport… Read Full Review

Malagacar's Response to liemeij's Review

Written on: 25/11/2014

Thanks a lot for sharing your experience with us!

It's always nice to read kind words like yours. Please come back anytime.

Regards,
MalagaCar.com

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★★★★☆

“Efficient Company”

Written on: 09/11/2014 by Annies148 (1 review written)

We hired an automatic car in September/October and found the pick up and drop off procedure very efficient. The car was fairly new and was clean and mechanically sound throughout the hire period. Petrol tank needs to be empty on return so a bit difficult to judge. Overall very pleased… Read Full Review

Malagacar's Comment

Written on: 11/11/2014

Thank you Annie!

About the fuel policy, ours is the most convenient at Malaga airport. No refueling fee, no prepaid full tank. You get half a tank and you can return it empty.

Please come back anytime. See you soon!

Best regards,
MalagaCar

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★★★★☆

“Malaga 14 days”

Written on: 24/07/2014 by nickcarter4 (4 reviews written)

Rental company is really nearby to airport, we wait 10 minutes to pick up at airport, after 5 minutes in rental company we got a car. Clean Opel Corsa 1,2 with 15000km - if you want to travel long distancies at coast I recommend to choose stronger car. We pay only cash, except full insurance (+56E). Returning - early morning, man only get our keys, no asking and looking to car, quickly took us to the airport… Read Full Review

Malagacar's Response to nickcarter4's Review

Written on: 24/07/2014

Hi!

Thanks for sharing your opinion about MalagaCar. We hope you have enjoyed a fantastic holiday in the Costa del Sol.

Best regards,
MalagaCar

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Kernaghan's Response to nickcarter4's Review

Written on: 23/08/2014

Looking at my current booking they now charge a surcharge of €30 for collection between 11pm and 8am

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Malagacar's reply to Kernaghan's Comment

Written on: 26/08/2014

Hi,

You are right. During many years we've charged 25€, now it is 30€, so our workers get a fairer amount for nightly deliveries.

Regards,
MalagaCar.com

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★★★★☆

“really happy”

Written on: 21/07/2014 by Torrox (1 review written)

Hired a car for 3 weeks last June. Pick-up from airport was ok. Paperwork took some time (due to slightly inexperienced staff), however, friendliness made up for it. Got he type of car I asked for. Used it for 3 weeks without any problem. Redelivery went smooth. Was obviously a good choice !… Read Full Review

Malagacar's Response to Torrox's Review

Written on: 23/07/2014

Hi!

Thank you for taking the time to drop us a line. Please come back anytime, we will do our best to get a 5-star review on your next visit!

Best regards,
MalagaCar

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★★★★☆

“verry good carrental”

Written on: 12/05/2014 by ZayneRose (1 review written)

we do many times carrental whit this company They are good communication and good cars No fill it up the fuel when bringing back Next time again malagacar… Read Full Review

Malagacar's Comment

Written on: 12/05/2014

Dear ZayneRose,

Thanks for taking the time to share your thoughts with us. Please come back anytime.

Best regards,
MalagaCar

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★★★★☆

“Fine Car. This year I have a fine CORSA from 8/3 until...”

Written on: 23/04/2014 by Giaa1976 (1 review written)

The car was ready and clean. The crew was OK and kindly. The insurrence are very fine and don't cost too must. I come back in 2015 - perhaps alredy in december 2014… Read Full Review

Malagacar's Comment

Written on: 23/04/2014

Hi!

Thanks a lot for choosing MalagaCar. See you again in a few months!

Best regards,
MalagaCar

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★★★★☆

“Efficent, Friendly and Value for. Money”

Written on: 29/09/2013 by Bayacas (1 review written)

The sevice provided lived up fully to that promised on the Malagacar.com website. Prices are competitive and, just as importantly, the standard of service was efficient and comprehensive. We particularly appreciated the "half tank" option. Last but not least, all staff with whom we dealt were friendly and helpful. Happy to use this company again and to recommend to others. Malagacar are as good as any (and much better than several) we have used at Malaga airport. Office is a shuttle bus ride… Read Full Review

Malagacar's Response to Bayacas's Review

Written on: 01/10/2013

Dear Bayacas,

We are happy to count on a new customer, please come back anytime.

Best regards.
MalagaCar

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★★★★☆

“Good Value Car Hire”

Written on: 21/09/2013 by Tonkaboy (2 reviews written)

As my title says. Good Value car hire just outside Malaga Airport but only a 2 minute minibus ride away. The representative at the Airport arrivals Hall took a little finding but once we had located her, we were shown where to go just round the front of the airport to catch the minibus. This was a good journey of just a couple of minutes if that. Once at the offices the staff were friendly, helpfull and pretty quick at dealing with customers. we only had to wait about 5 minutes to be seen and… Read Full Review

Malagacar's Response to Tonkaboy's Review

Written on: 23/09/2013

Thanks for you review! We hope to see you again in Malaga very soon.

Best regards,
MalagaCar

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★★★★☆

“Durham lass”

Written on: 18/09/2013 by Travelllinggirl (1 review written)

We have travelled to Spain and used car hire firms form many years , after waiting in the car rental part of the airport for hours to do the paperwork and collection of the car we decided to use an off airport company. We tried Malagacar and can only.say we have been more than pleased with them. One time we travelled with our grandchild and asked for a car seat which they fitted for us without even asking. We will keep on using this company as we have been more very pleased with the service… Read Full Review

Malagacar's Response to Travelllinggirl's Review

Written on: 18/09/2013

Thanks for choosing us! Please come back anytime.

Best regards,
The MalagaCar Team

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★★★★☆

“Recommended”

Written on: 03/09/2013 by Blue70 (3 reviews written)

We recently visited Costa Del Sol for a week and so flew into Malaga. Initially I booked a car through Holiday Autos but when I received the confirmation email it stated that the car would be provided by Marbesol who have appalling internet reviews, particulalry the 800 Euro deposit if you don't take their additional insurance! Although this was the cheapest quote I could find, £111 for a group D car I decided to try elsewhere. I found MalagaCar.com and the majority of their reviews were… Read Full Review

Malagacar's Response to Blue70's Review

Written on: 04/09/2013

Dear customer, thanks a lot for your great review! We are trying to use a queue system at the airport, so customers get the car according to their arrival time. Sometimes our representatives are so busy that they forget to give queue's tickets. This experience will help us improve our services.

We are pleased to know that your overall opinion is very good. I'm forwarding your comment to our manager.

Regards,
MalagaCar.com

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★★★★☆

“Perfect car & service”

Written on: 06/07/2013 by grappablack (1 review written)

We had to wait for a while @ Malaga Airport before the shuttle bus showed up. After that, it only took a moment to get to the office. It took about 15 minutes to get the car. We got a Seat Leon. There were some scratches on the car, but we took the additional insurance, and we were told that we should not worry about any damages. Drove the car around for about 12 days and about 2.000 km. No problem at all. Drop off took about 2 minutes, and we were driven to the airport in the car… Read Full Review

Malagacar's Response to grappablack's Review

Written on: 17/07/2013

Hi Grappablack, thanks a lot for your appreciative comment. We are working on speeding up the pick-up process (we've added a new minibus recently). We hope to see you again very soon!

Regards,
Malagacar.com

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★★★★☆

“Airport pick-up chaos - else fine!”

Written on: 04/05/2013 by rassar1 (1 review written)

Apart from the chaotic pick-up scenario at the airport - too many persons for the company bus service I'll surely recommend Malagacars.com. cheap - fine car - and when you succeed to arrive to the rental office - speedy check-in!… Read Full Review

Dizzyblonde69's Response to rassar1's Review

Written on: 07/05/2013

appreciate your review. Have been looking at the best company to hire with and am concerned with the excessive deposits required against credit cards. How do malagacar compare here?

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Malagacar's reply to Dizzyblonde69's Comment

Written on: 05/06/2013

Hi,

You can get our extra insurance from 4€ per day (depending on the group booked). In case you don't want to get it, you will have to pay a refundable deposit (the cost will be the same amount as the rental).

Hope it helps, you can read our full terms and conditions page on our website.

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Malagacar's Response to rassar1's Review

Written on: 05/06/2013

Thanks for your review. We have bought an extra minibus. In addition, we are using now a ticket system to speed up the pick-up process.

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