A.M.P.S. Portable power pack. Poor service. Cheap quality

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Anglers Mobile Power Solutions Power Packs
★★★☆☆
2.6
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40.0% of users recommend this

Castrosu1965's review of Anglers Mobile Power Solutions Power Packs

“A.M.P.S. Portable power pack. Poor service. Cheap quality ”

★☆☆☆☆

written by Castrosu1965 on 09/07/2014

The owner of this company A.M.P.S. Aka Anglers mobile power solitons gladly accepted our money and told us he would keep us up to date with the build process, but didn't. We get the power pack called: "MK4" and use it while finishing and the USB port didn't work with any cable we owned, including apple, belkin, Samsung and in branded USB charging cables. The USB port was so bad that you had to push the USB plug to the left and hold it there to work.

The owner refused to believe that his product was the problem and accused us of mistreating it and using cables that are broken. How about that for being helpful? Before we went away on our trip we asked where our remote control was for the wireless feature for the light and the owner made out that he had sent it at first and when told it wasn't in the package, he said that he forgot to fit it because he wrote on the back of his notes for our build specs. How useless. We arranged with the owner to get it returned when we came home from our trip and the owner had to correct the faulty USB port, USB cap which is very flimsy and add the wireless and send the remote control back to us when he finished the repairs and adjustments.

We were then told by the owner that he would get these problems sorted out for us quickly and it it back to us. Least he could do, right? The owner had the item at least by the Wednesday of that week and did not contact us until he was asked the following Monday what's going on. Then we were told he had family problems. Ok, that's fair enough and would be acceptable if he was have just said so. A quick simple text that he has family problems and cannot do the work to the timescales he promised, is what should have happened, but of course, didn't.

When we eventually got the power pack back, it still didn't have the wireless unit installed and yet again the owner made out that he had installed it when he was asked where the remote control was and eventually when told it's no where to be seen in the package, he then finally admits he did not install it. Feels very deliberate to me.

The owner said that he would put the wireless in it and send the remote but why should we have to go through that again? This should have been done in the first place! We were trying to decide if we wanted to just get a refund because we just don't have the time to deal with this hassle from the]is unprofessional person and company and then we decided to test to see if the USB port actually worked.... Again, can you believe it? It didn't.

The whole purpose of this product is to charge USB cabled devices through a USB port or cigarette lighter port and the USB port is useless. Therefore not fit for purpose. When we told the owner that we want a refund and to return the good not only did we get the same old, that it's our cables that don't work, even though they work fine in uk plugs and windows and Mac computers, he refused to believe it was his product at fault. This is typical of people that probably get issues with there products a lot.

Moral of this tale is to avoid the likes of the company A.M.P.S. Aka Anglers mobile power solitons and the owner because not only does he think that his products work when they don't, but he Rufus's to believe that they don't and accuses you and you working cables to be at fault.

Buyers beware. Seriously, for the amount of money this cost, I'd be better off learning how to make my own and it would cost a hell of a lot less and of course be a lot less hassle.

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