Wisecars.com Reviews - www.wisecars.com

★★★☆☆
3.1 / 5
52% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★☆☆

“Leaving a review per ”

Written on: 02/01/2022 by 161McCaffrey (1 review written)

We recently rented with Wisecars for an impending vacation. All in all, their pricing was roughly 15% lower than the big companies, so we opted to take a chance on a new company we'd never heard of. Our trip doesn't happen for another two months, so I can't review the entire process; however, they grant free cancellation with a review, so I'm opting to write early in case I need to cancel. Their emails so far have been prompt and courteous, though not overly informative. I believe we'll be… Read Full Review

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★★★★★

“Fast and easy”

Written on: 02/01/2022 by Vasilev_Nikita (1 review written)

The process of booking was very easy and fast. I think I will use this platform for other travel. Thanks so much… Read Full Review

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★★★★★

“Smooth, quick and easy! ”

Written on: 01/01/2022 by vkSlaughter458 (1 review written)

I have been searching for the best rental car deals. I'm So glad I came across wisecars.com. The booking process was quick and easy and the rates can't be beat. Will definitely be the first place I go for car rental bookings in the future… Read Full Review

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★★★★☆

“Easy Booking”

Written on: 31/12/2021 by CHS727 (1 review written)

It was an easy process to book the rental car through Wisecars rental site. Also, this company offered the most competitive prices in market. Another thing is that the customer support team is really easy to reach out and answered all my questions promptly. As for now, I´m very satisficed… Read Full Review

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★★★★★

“Great service great price ”

Written on: 30/12/2021 by Juneb325 (1 review written)

So far so good! The price for a convertible rental was so good I couldn’t pass it up. I hope the whole process is as smooth as the reservation process. Looking forward to my trip!… Read Full Review

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★★★★★

“They are great”

Written on: 26/11/2021 by jennyishere105 (1 review written)

I was late coming in to NY and they helped me out greatly. I am very appreciative!… Read Full Review

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★☆☆☆☆

“DO NOT RENT CAR FROM THEM!!! ”

Written on: 18/11/2021 by hxCarlson453 (1 review written)

Do not rent a car from the!! They taken £490 for a car that we never used! Wise cars sent us to collect a car in the middle of nowhere to then be told they couldn’t rent us the car because of our credit card!! We went back to wise cars to be refunded. Surprise surprise they are saying no! When asked to speak to a manager they said the managers don’t take calls. I mean how ridiculous!!!! The agent has no customer service skills What so ever and just kept repeating the same thing over and… Read Full Review

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★★★★★

“Surprisingly well”

Written on: 14/11/2021 by Ludwinahomer (1 review written)

I was pleasantly surprised how easy it was to rent a car from this company… Read Full Review

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★★★★★

“Ottimo servizio, puntuale e comprensivi. Lo consiglio”

Written on: 28/10/2021 by McAllisterqz139 (1 review written)

Ottimo servizio, puntuale e comprensivi. Lo consiglio… Read Full Review

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★★★★★

“very good service”

Written on: 10/10/2021 by mohamednadal86 (1 review written)

i had a very good service from weronika thank yoy for your help… Read Full Review

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★☆☆☆☆

“They made us buy their Insurance ”

Written on: 01/10/2021 by NotHappyUnlucky (1 review written)

They wouldn’t let us use our credit card backed car insurance, and that cost an additional $360 before they would let us take the car we had reserved. And $185 we paid at booking, did not credit towards the rental cost. They said it was a booking fee. So I felt blindsided by significant additional costs. We had driven for three hours since our last stop and wanted to use the restroom. They had a restroom, they said it was for employees only. They said we would have to use the jobsite type… Read Full Review

Wisecarsllc's Response to NotHappyUnlucky's Review

Written on: 07/10/2021

Hello!

It seems that your feedback is focused on the supplier. Could you contact us via email?

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★★★★★

“Very Responsive Service provided!”

Written on: 26/09/2021

My cancellation experience was top notched experience. I felt like I was V.I.P. After receiving a response from wisecars. Once I submitted my cancellation request, I assume the next step would be to cancel it. Oh no, wisecars reps were exploring after option to maintain my booking to potentially changing my dates, location pick-up, etc. it was so intensifying that I felt commented to them like it was a friend looking out for my travels, funds and other investments like time etc. Bottom line, I… Read Full Review

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★☆☆☆☆

“I paid for a 6-day rental with Wisecars on Kayak. When...”

Written on: 24/09/2021 by Jacep429 (1 review written)

I paid for a 6-day rental with Wisecars on Kayak. When I showed up at the supplier, there was no valid booking and I ended up scrambling for a rental which cost me an arm and a leg. Wisecars is yet to refund me for the service that wasn't. Nor have they responded to my emails… Read Full Review

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★☆☆☆☆

“Worst company I encountered in my life!”

Written on: 23/09/2021 by Yacovb (1 review written)

Never rent a car through those shammers! I had the worst experience in my life with them. Although verifing twice that the booking was confirmed, upon arriving to the rental office, the desk worker said he has no resarvation for me at all! Morever he said it always happens with that site (which charges at advance and not making any resarvation!) To make things worse,there were no other available cars in the last minute (tried some more agancies) and my vacation was basiclly ruined. All the… Read Full Review

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★☆☆☆☆

“Awful experience”

Written on: 14/09/2021 by BrysM (1 review written)

Very Poor experience Poor experience Poor experience. Wisecars sends you to another retail - for me it was Alamo in Frankfurt. They don't have any capacity to run such number of rentals. As a result I be Been waiting extra two hours to receive my car. In the meantime my child was screaming hungry. Awful. Avoid. My complaint and emails to resolve got stuck in the wisecars pipeline who told me they cant speak German with their German partners. Beyond ridiculous. My reservation number is… Read Full Review

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★☆☆☆☆

“Horrific experience with any travel changes”

Written on: 03/09/2021 by Adrianna275 (1 review written)

Absolutely terrible company that doesn't work with you on any travel mishaps, such as missing connections, cancellations or anything. They will keep your entire payment even when there is a minimal fee by the actual rental car company. DO NOT RENT FROM THEM!… Read Full Review

Wisecarsllc's Comment

Written on: 06/09/2021

Hello!

Sadly we can not find your booking based on this review. As a car rental supplier, our part of the process is to forward the deals the car rental companies are offering. This means as we do not own any cars, we can not have any influence over the availability or base rates. If a customer experiences any delays etc we advise contacting us or the supplier as soon as possible as this makes the chances of better offers being available higher.

Best regards,
Rachel from Wisecars

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★★★★★

“Best deal ever”

Written on: 01/09/2021 by Will_J (1 review written)

A good friend of mine recommended to use Wisecars for my vacation trip. the website was very simple and called the customer support via whatsapp what was very surprising how simple it is to get answer for my questions right away before making the booking. The car that was provided was also good and clean. Rent went well and got my deposit back on the same day after the drop off. Saw already good prices for my next trip and will tell about them to my other friends as well. … Read Full Review

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★★★★★

“Excellent car rental provider”

Written on: 28/08/2021 by KarlosHiernandez (1 review written)

Wide selection, very nice. I want car I get car that I like fast and cheap. Customer service amazing, would call again 5/5. Fantastic, let's party!… Read Full Review

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★☆☆☆☆

“Worst ever!”

Written on: 23/08/2021 by Eastgategirl (1 review written)

We were planning an out of state memorial service for my mother in law . I went online to rent a car and when I realized we wouldn't arrive till the following day, I hit the back button to change the date which apparently changed the month also. Wisecars makes you wait for the confirmation so I did not see the error. My disabled Veteran husband contacted them and they refused to give us a refund or to change o ur reservation to August for the service. The Customer Service agent actually laughed… Read Full Review

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★★★★★

“Service très professionnel ”

Written on: 05/08/2021 by Joaquimperez (1 review written)

Nous n'avons pas pu prendre l'avion et avons donc dû annuler la réservation en dernière minute et malgré cela, la compagnie a fait son possible pour que nous ne soyons pas totalement pénalisés. Attitude très commerciale. Merci… Read Full Review

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