Excellent customer service

★★★★☆
4.0 / 5
82% of users recommend this
  • Customer Service

  • Value For Money

OCMontana's review of VIP Cars - www.vipcars.com

★★★★★

“Excellent customer service”

Written on: 21/01/2022 by OCMontana (1 review written)

Two friends decided to join me on a leg of my trip so I needed to upgrade the size of my rental car. I used the "modify booking" link on the voucher but was struggling to figure out how to do the upgrade so I used the chat function. She worked with me to get the upgrade handled. She was very fast and friendly and took the time to answer all of my questions. Truly one of the best online chat customer experiences I've had.

  • Customer Service

  • Value For Money

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