Worst car rental experience ever

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  • Customer Service

  • Value For Money

ArthurHowell's review of VIP Cars - www.vipcars.com

★☆☆☆☆

“Worst car rental experience ever”

Written on: 09/12/2021 by ArthurHowell (1 review written)

We rented a car in Costa Rica over VIP cars (Mex car). It was the worst rental experience ever.
The car we got had super bad tires, we were slipping around just when the road was a little wet. Also the tires had major problems. On one of the first day we had to change the tire with unproper gear. We were driving on the spear wheel to a petrol station. The guy found major damage on one wheel, from a rental before. Also the spare wheel had a nail in the wheel.
Altough we were really unhappy about the rental agreement we didn't got any refund or answer yet.

  • 11/2021

    Date of hire (month/year)

  • Costa Rica

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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