10 day Auckland hire

★★★★☆
4.1 / 5
86% of users recommend this
  • Customer Service

  • Value For Money

JoannaRuth's review of VIP Cars - www.vipcars.com

★★★★★

“10 day Auckland hire”

Written on: 21/06/2021 by JoannaRuth (1 review written)

Great simple service. No hidden hooks or problems. Really reasonable price, car was perfectly adequate and staff were really helpful both during the hire, the return and afterwards.
We misunderstood the bond arrangement and thought it was a credit card deduction so were expecting a refund. My repeated inquiries were handled politely until my service contact patiently explained it was just a hold on the funds that was released automatically on return of the car. Perfect, my misunderstanding.
Definitely will use again and highly recommend.

  • May 2021

    Date of hire (month/year)

  • Auckland New Zealand

    Country & City of hire

  • Good

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

Report this review
Was this review helpful? 0 0