written by on 26/08/2014
Most happy with the car hired from Europcar. The car was clean. Pick up and return was easy. Staff was helpful in particular Mr Woo from the KL branch. We rented for 2 weeks but then had to change plans and got a refund when we return the car earlier than agreed.
written by on 20/02/2013
we wanted an automatic car but they had a mamuel ready for us but they were very happy to change the car to an auto for us it was a good experience and we would hire a car from that company again
written by AusLarry on 26/12/2012
On a recent trip to Honolulu we used Udrive rental website. It was simple, straight forward and very competitive in pricing. The vehicle we got was better than expected, and all the paperwork were handled with a breeze. Well done, I am sure to use Udrive again!
written by Basbug on 26/12/2012
Before our Italy trip, I went online and searched for rental options. UDrive offered the widest range of cars/options. They were not the cehapest but prices were on the cheaper side. I rented the car online and received the documentation. In Italy, their partnering agency at the airport processed our transaction very swiftly and we hit the road in half an hour. Car was clean and it was more then we expected; we had paid for a manual but they gave us an automatic! Totally recommend them.
written by on 26/12/2012
Arrived in Perth from Melbourne, and here is a surprise, just a little frazzled, total journey time had been 10 hours (+) from home. Found UDrive who recognised a tired person when they saw one, and expidited the vehicle hire, and made sure we were headed in the right direction by the shortest and safest route. Return process was just as easy, and during the course of a 1 hour flight delay, had a call from UDrive to make sure we were O.K. We'll do it again!
written by sandyonholidays on 05/11/2012
My car hire experience was a great one with UDrive. I went online and bang, there was the car I was looking for at the cheapest rate I came through. I booked right away and the confirmation was received as soon as I hit the book button. The booking went through to Europcar. The pick up was very easy, the instructions were very clear on how to retrieve our car from the car park. The guy at the counter was very helpful, he set up our GPS system in a language that we can understand. We ended up with a brand new VW diesel. The car was very clean, had a few minor dints but they were clearly marked in the contract we signed. If you are driving in Europe, get a diesel car! It is so much cheaper to run and we saved lots by only using diesel. We did over 3000 kms with no issues. The drop off was also a breeze, just dropped off the keys and off we went. I will use UDrive again.
written by on 02/11/2012
"The Best Car Hire Deals I've Ever had" I found the 2 hires we had in Oahu and Hawaii (Big Island) absolutely trouble free and well priced; the cars were what we ordered (or better); the cover was comprehensive and there was no need to take out any extra cover at the counter (which always happened with previous rentals direct with the hire company and their sales pitch often lures you into paying for something you don't need). The only negative (and I'm scraping here) was that on the Big island we had to prepay for the petrol (no option to fill up prior to returning; but honestly I have no idea what $$ difference this made so no big deal. And no doubt this was a local ruling as it didn't happen on Oahu. I've used all sorts of car hire options for US, UK, Singapore/Malaysia, NZ and Vanuatu (+ others I can't recall) over the years and UDrive has been by far the best. Why shop around when they do it for you - just compare with rental direct deals AND don't forget to factor in all the insurance extras!!!
written by on 01/11/2012
I recently booked a rental car through Udrive and drove it accross the USA, The booking process was great and got me by far the best possible deal, the car was nearly new and only had 10,000 miles on it, the payment system and collection/drop off process were fine. All in all an awesome holiday with hassle free car rental. I never leave reveiws for anything but this was exeptional. Top marks Udrive!
written by blischke on 29/10/2012
We booked our hire car via U drive and I must say that the experience was great. We had no problems at all, we received all the relevant e mails regarding our booking and difficulties were not encountered. On line booking process , was easy and options were clearly defined Selection of cars , we put in the parameters and lots of choices were offered Payment , received a receipt promptly along with voucher. All very detailed Pick up , At Schipol airport, went to the counter , all my details were on screen. The person explained to us what we needed to know such as insurance. ( This was our first time hiring a car ) The person who handed over the car was very informative and helpful. He arranged for the baby seat to be installed and explained the cars features. On our return we had the same man, again he was very caring and he completed the final check list and final bill. Car Opel Corsia ( 5 speed manual , hatch ) very clean and comfortable car.
written by on 29/10/2012
I have used Udrive several times now for rentals in Europe - it all works very well and the price is very good. The contact is all done here in Australia. I recommend this service to anyone who wants to rent a car in Europe - I will certainly be using it again.
written by LesleyALambert on 25/10/2012
Booked our vehicle for the USA quite some time before our holiday. UDrive website was easy to use and their prices were very good. I had been looking at other companies prior to UDrive. We collected the vehicle in SanFrancisco and it was as ordered, with a GPS which had the airport routes already loaded in. We drove through California for 4 days, eventually ending up at Los Angeles airport, all hassle free. Great. No problems with anything, from booking to pick up to drop off. The USA company was very efficient.
written by on 25/10/2012
Spent a lot of time researching rental car companies in the U.S. and happened upon this website promising the BEST rates. we found the website easy to use , and although initially having misgivings about how far out we had booked the car from the date of our trip - we were impressed with all the follow up we received and how truly trouble free it was. The Car rental firm in the U.S. couldn't have been more helpful and polite. Our overall view is that we would use this booking company again if we ever needed a rental car while on our travels.
written by MandG on 24/10/2012
All arrangements from booking on the net to picking up the car and then delivery back at the airport were seamless and trouble free.No hotches at any level.
Written on: 25/10/2012
Hi,
Just a quick note to say thank you for your great feedback. We are constantly working with our suppliers to make the rental process easier and trouble free for our customers.
We hope to work with you (or your friends & family) again in the future.
UDrive.com.au Management
written by on 24/10/2012
I have used udrive many times and as yet not found fault with there service, I have used them in the US, South africa and Australia. The booking is so easy on the internet the pick up and drop off is a breeze. I will continue to use them and recommend them, happy motoring
Written on: 25/10/2012
Hi,
Just a quick note to say thank you for your fantastic feedback. I am glad to hear that our web site is working fantastic for you (as for our other customers :)
and you are taking advantage of our great rates and hassle free rental process.
We hope to work with you (or your friends & family) again in the future.
UDrive.com.au Management
written by on 23/10/2012
Booking process was easy over the Internet and had almost immediate confirmation of booking. Was happy to trust an Australian site and had great service on the ground in Corfu, Greece, with car hire people upgrading us to larger car with compliments. Rates were great value and would therefore definitely use this service again.
written by Alanmoran on 23/10/2012
Excellent service in hiring a car at Milan airport with a company that offered plenty of variety in car offerings
written by on 19/10/2012
I used UDrive.com.au for my recent trip to Las Vegas. I used them because of the excellent rates they offered. The pick up went all very smooth and fast, actually got the car I requested. Will certainly use them again for my next visit next year.
written by billmack on 18/10/2012
I found the 2 hires we had in Oahu and Hawaii (Big Island) absolutely trouble free and well priced; the cars were what we ordered (or better); the cover was comprehensive and there was no need to take out any extra cover at the counter (which always happened with previous rentals direct with the hire company (and their sales pitch often lures you into paying for something you don't need. The only negative (and I'm scraping here) was that on the Big island we had to prepay for the petrol (no option to fill up prior to returning; but honestly I have no idea what $$ difference this made so no big deal. And no doubt this was a local ruling as it didn't happen on Oahu. I've used all sorts of car hire options for US, UK, Singapore/Malaysia, NZ and Vanuatu (+ others I can't recall) over the years and UDrive has been by far the best. Why shop around when they do it for you - just compare with rental direct deals AND don't forget to factor in all the insurance extras!!!
written by RicW on 18/10/2012
I have used the UDrive service twice in the last 18 months - in the USA for a 32 day cruise around half the country and more recently to re-locate from LA to Phoenix for a couple of weeks when I returned to live here. The booking system is simple, the car pick up in LA was fast and the cars have been in excellent condition. The drop off was also painless despite being in a very busy time of day. I would have no hesitation in recommending UDrive and anticipate using them again in the near future as I am planning another trip to Montana. Keep on doing what you do best - its working!!
written by JudithT on 18/10/2012
The online booking was great.It worked well from Australia. Our vehicle matched and exceeded our request. Payment was good. Queue at Catania airport counter was quite long for pick up of the car and some information about what was expected when we arrived at the counter would have been helpful to reduce the form filling in time. Drop off was very efficient and effective.
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Udrive's Comment
Written on: 25/10/2012
Just a quick note to say thank you for your fantastic feedback.
We are hoping to work with you (or your friends & family) again in the future.
UDrive.com.au Management