
Top Rent A Car Bulgaria - www.toprentacar.bg
Comfort of journey
Content
Customer Service
Top Rent A Car Bulgaria - www.toprentacar.bg
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

Find authentic Top Rent A Car Bulgaria reviews on Review Centre and find answers to any questions you might have for Top Rent A Car Bulgaria.
Top Rent A Car Bulgaria is a car rental company operating in Bulgaria. The company offers a wide range of vehicles, including economy, compact, and luxury cars, as well as vans and SUVs. Their services are available at major locations across Bulgaria, including airports and city centres, making it convenient for both tourists and business travellers to rent a vehicle.
Established in 2003, Top Rent A Car Bulgaria has been providing car rental services for over a decade. The company focuses on offering a variety of new vehicles, which are available for rent at daily rates. Customers can book cars through their website or by contacting their customer service team.
The company maintains a presence in key Bulgarian cities and tourist destinations, ensuring accessibility for customers. They also provide additional services such as GPS rental, child seats, and insurance options to enhance the rental experience.
Is Top Rent A Car Bulgaria a legitimate company?
How can I book a car with Top Rent A Car Bulgaria?
What types of vehicles does Top Rent A Car Bulgaria offer?
Contact Information
Phone (Bulgaria): +359 700 89 050
Phone (Great Britain): +44 203 608 6265
WhatsApp: +359 89 447 2184
Email: office@toprentacar.bg
User Reviews
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
Avoid Top Rent A Car at Varna Airport – Rude, Unfair, and Overcharging!
Hi,
Thank you for taking the time to share your feedback!
We’re sorry to hear that your experience did not meet your expectations. After reviewing your case, we would like to clarify that the cleaning fee was applied due to visible traces inside the vehicle’s interior, not on the exterior. We always inform our customers that the car should be returned in the same clean condition as received, which unfortunately was not the case.
Regarding the early return, please note that our representative was present at the location, but the vehicle was left before the inspection could be completed. This is why the out-of-hours return fee was applied.
We truly appreciate your feedback as it helps us improve our service.
Best Regards,
Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
A satisfied customer!
Dear Customer, Your positive feedback is much appreciated. Thank you for the 5 stars! Best regards, Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
Being ripped off
Dear Customer,
Thank you for sharing your feedback!
Please note that when using a debit card, an additional protection package is required in order to leave a deposit. As clearly stated in your reservation voucher, a valid credit card is mandatory for the standard deposit procedure. In this case, our payment system (POS terminal) did not recognize your card as a credit one, which made it impossible to proceed with the rental under the regular deposit conditions.
If you would like more detailed information about our rental and payment policies, please contact us.
— our team will be happy to provide further clarification.
Best Regards,
Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
Top Rent-a-Car
I am extremely satisfied with Top Rent-a-Car once again! Excellent service, new and well-maintained cars that are perfect both for city driving and long-distance trips. Communication with the team is always quick, easy, and very responsive. I highly recommend them!
Hi,
Thanks for the glowing review! We're happy you enjoyed our service.
Best regards,
Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
TOP RENT A CAR SOFIA REALY BAD
Hi,
Thank you for sharing your feedback. We have carefully checked our system but were unable to locate a reservation under your name. In order to investigate your case in detail, we kindly ask you to contact us and provide more information about your booking (reservation number, name, rental dates).
Please allow us to clarify our procedure: at the start of every rental, our team explains to each customer that the only requirement is to return the vehicle in the same condition in which it was received. All existing damages are carefully documented with photos, which are then sent to the customer by email as part of the handover protocol. In addition, stickers are placed on every pre-existing damage on the car. This way, the customer can personally verify the condition of the vehicle at pick-up and be certain that no issues are overlooked.
Regarding the option to leave reviews on Google – this option is valid for all our locations. We kindly ask you to let us know at which location you encountered difficulties, as we can see active reviews being posted across all our offices on Google.
We would appreciate it if you could provide us with the requested details so we can address your concerns properly.
Best Regards,
Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
Rent a car to Yakoruda
I am very happy with the rental. I rented a car from Sofia Airport to Yakoruda, which was very convenient as I live 2 hours away from the airport. Everything went quickly, especially on the way back. The staff were extremely efficient, and I managed to catch my flight on time.
Hi,
We're grateful for your positive feedback. Thanks for the 5 stars!
Best regards,
Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
Great experience
Dear Customer, Thanks for the excellent review! We're pleased you enjoyed our service. Best regards, Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
Customer oriented and easy process
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
PROFESSIONAL
Very professional and efficient. Will use again.
Thanks
Hi,
We're delighted to hear you had a wonderful experience. Thank you for the 5-star review!
Best regards,
Top Rent A Car
Customer Service
Value For Money
Overall cleanliness
Quality of website
Comfort of journey
Easy to find
Punctuality
Ease of Navigation
Rate your Companion
Travel Experience
Car rental
Hi,
Your 5-star review made our day. Thank you for choosing Top Rent A Car!
Best regards,
Top Rent A Car
Q&A
There are no questions yet. Be the first to ask a question.