Good to go

★★★★★
4.6 / 5
94% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Top Rent A Car Bulgaria - www.toprentacar.bg

★★★★☆

“Good to go”

Written on: 20/06/2021

Very satisfied with the service once I picked up the car, which was ideal for my trip and being diesel very economical. Everyone was very helpful.
Only frustration was substantial wait to get the car at the airport kiosk in Sofia which was more to do with the people in front of me in the queue who wanted to discuss every line of the contracts in surroundings which were less than totally covid compliant. People should check it out online/by email or on the phone before they arrive.
Also my ancient uk paper drivers licence caused some consternation! Due for change anytime soon!
Otherwise 5 star!!

  • May 2021

    Date of hire (month/year)

  • bulgaria sofia

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

Toprentacar's Comment

Written on: 21/06/2021

Dear Customer,

Thank you using our company and rating us.

We are sorry that you needed to wait in a queue. Please note that this is not a common practice and we strive to provide fast and efficient service to our clients.

Except this, we're happy to know that you were satisfied with our services and that you enjoyed the automobile you rented.

Hope you will use our company again soon!

Sincerely,
Top Rent A Car
Customer Service

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