Best experience with car rental at Varna airport yet

Sofia Airport (Arrivals Hall); Varna Airport (Arrivals Hall), Burgas Airport (Arrivals Hall); Plovdiv, Sozopol, Nessabar
★★★★★
4.6 / 5
94.2% of users recommend this
  • Customer Service

  • Value For Money

ep20's review of Top Rent A Car Bulgaria - www.toprentacar.bg

★★★★★

“Best experience with car rental at Varna airport yet”

Written on: 10/07/2019 by ep20 (1 review written)

Best experience with car rental at Varna airport yet (I have rented more than 20 times, previously only with the big international brands). Hassle-free check-in and return (I may have been lucky that there was no queue on both occasions). Staff was very polite and competent. Car was virtually brand new. Price was the best on a popular comparison website. Only minor areas for improvement such as to eliminate the need to fill in and sign a few paper forms (there should be no need for paper in 2019!) and, perhaps, eliminate the need to stop by at the desk for having the deposit unblocked after returning the vehicle. Well done, Top Rent-A-Car Varna Aiport!!!

  • 07/2019

    Date of hire (month/year)

  • bulgaria

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

Toprentacar's Response to ep20's Review

Written on: 16/07/2019

Dear Customer,

Thank you so much for sharing your experience with Top Rent A Car!

We are glad to hear you had such a good customer service experience. We work everyday to improve and receive qualifications like yours.
Our team always strive to provide professional services to all our customers in order to contribute for their good vacation or business trip and to be nice memory to remember.

We will be happy to see you soon!

Kind Regards
--
Top Rent A Car
Customer Service

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