Delivered as promised

Sofia Airport (Arrivals Hall); Varna Airport (Arrivals Hall), Burgas Airport (Arrivals Hall); Plovdiv, Sozopol, Nessabar
★★★★★
4.6 / 5
94% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Top Rent A Car Bulgaria - www.toprentacar.bg

★★★★☆

“Delivered as promised”

Written on: 17/06/2019

The experience with TopRentACar is positive as the personnel is friendly and the car was in perfect condition.
They also are able to provide what most rental companies are unable to do: provide you with the car you ordered! This I think is a big benefit as this allows you to drive the car you like, and in this case especially since we carried a lot of luggage.

At the points where some improvement is possible I am thinking at the return of the car, where the car was inspected by one person and we then needed to bring the signed document to the agency to arrange the refund of the deposit. I would think this can be done more efficiently.

  • 2019 June

    Date of hire (month/year)

  • Bulgaria: Rousse to Varna

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

Toprentacar's Comment

Written on: 18/06/2019

Dear Customer,

Thank you for sharing your experience!

We are very happy to read that you are so pleased with the service and Top Rent A Car in general. We are always trying to satisfy all requirements of our customers and to provide them with high quality services on competitive prices and brand new vehicles.
Regarding your suggestion, we are currently working on optimizing our services in order to make the whole process more time-saving for our customers.

Hope to see you again in near future!

Kind Regards
--
Top Rent A Car
Customer Service

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