RentalCars.com - www.rentalcars.com Review

★★★★☆
4.0 / 5
85% of users recommend this
  • Customer Service

  • Value For Money

NeverTryToCheatAKingsman's review of RentalCars.com - www.rentalcars.com

★☆☆☆☆

“Advertised no deposit car hire. Once booked received a...”

Written on: 12/10/2021 by NeverTryToCheatAKingsman (2 reviews written)

Advertised no deposit car hire. Once booked received a collection voucher for pick up at liverpool airport. When arrived at airport no car, was taken 3 miles off site to a business park. When there, a deposit of £2005 was demanded. Rep was unhelpful and unsympathetic. They were well rehearsed in this situation. Refused to cancel my booking. Refused to refund and then left a disabled person stranded 3 miles from the airport. Take the warnings, wish i'd looked at reviews first now, would not of gone near this company if i did. Rentalcars. Com used 3rd party greenmotion car hire who are equally involved in this. Good job i did not pay a deposit because my chances of getting it back were extremely slim according to the negative reviews. The fact you will be required to paty a deposit should be made clear at the start of booking. Rentalcars. Com know you will not be able to collect a car and then claim your payment as a cancellation charge. Read the other reviews on several sites.

  • October 2021

    Date of hire (month/year)

  • UK Liverpool

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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