Avoid like the plague

I used this company in july.It was the only car hire desk that had massive queues with about a 90 min wait. Eventualy pick the car up and it was in an unlit bay so i drove it round to where you pick the keys up as my wife was there with the cases and it was well lit. On looking round the car,the rear door had a plastic panel missing and a scratch and dent. I pointed this out to the rep but he said"how did you do that". I told him it was already like that and he put it on his paperwork.I also noticed a scratch on the bonnet and told him about that too. I was given paperwork and off we went on our holiday. On our last day i was checking paperwork and noticed they hadnt put the scratch on bonnet down. On returning i told them but they said i was lying and had to pay 432euros. Luckily i took out independent excess insurance that covered everything even though the hire company said it was useless. So money was paid back but 3 days after returning to uk the hire company took 372pounds from my card for no reason.Got my money back through my card provider but after various emails to the hire company i finally recieved an email from them yesterday,2 and a half months later only telling me that as i had disputed the original amount for the scratch on the bonnet i should contact my card provider for answers. Unbelievable. Sorry this was such along review but do not use them i beg you. Record go = rude un profesional