Communication with Chantelle

Princess Car Hire Malta - www.princesscarhire.com
★★★★★
4.6
From 11 reviews
91.0% of users recommend this

  • Customer Service

  • Value For Money

Pepi.43's review of Princess Car Hire Malta - www.princesscarhire.com

“Communication with Chantelle ”

★☆☆☆☆

written by Pepi.43 on 01/12/2018

I contacted this company after reading good reviews, I asked for a quote for a faxi from Luqa airport Malta to our hotel in Ramla which was 35 euros, very reasonable and booked it, I then enquired about car hire for 6 days to which the reply was 180 euros plus 250 deposit. However when I pointed out on their web site that car hire was only 14 euros a day I had no reply off them, I emailed them a further twice but they would not reply. We landed at Malta at 11.45pm, and as I expected there was no taxi driver. I phone the company and was informed he would be there in 5 minutes, 30 minutes later he turned up not knowing anything about our pre arranged booking. Very poor service and will strike them off our list.

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