avoid at all costs

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  • Customer Service

  • Value For Money

Guest's review of InterRent - www.interrent.com

★☆☆☆☆

“avoid at all costs”

Written on: 25/02/2020

We arrived at Fuerteventura airport to pick up our hire car ( booked with AUTO EUROPE) we thought we had booked with a company called INTTERENT...we were sent to the dreaded 'goldcar counter' we then had the third degree insurance hard sell for 20 mins,we told them we had our own insurance, but to no avail, they went through their spiel anyway,we told them we only wanted the car as agreed with AUTOEUROPE.
we were asked to sign a paper and told to pick up the car. The car was an fiat 500 with marks and dents on it....when we returned home, having filled the car up to full, and getting the form signed as ok. when the money was returned to us ( from credit card) they had taken extra for an 'UPGRADE'!!! a fiat 500? key insurance, and leaving car at another destination ,we picked up and dropped of the car at the airport!..as I say BEWARE!!!! once they have your credit card details you are at their mercy...DO NOT USE THIS FIRM and check what firm you are using, don't go on name alone!!..Don't sign for anything, unless you read it carefully!!!

  • 31.1.2020

    Date of hire (month/year)

  • Malaga spain

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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