Holiday Autos - www.holidayautos.co.uk
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Holiday Autos - www.holidayautos.co.uk
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User Reviews
Customer Service
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Quality of website
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Rate your Companion
Travel Experience
LIS-19662218219462
Good service, good car, good relation quality-price.
Both Check-In and Check-Out staff were very nice and helpful; clarified all the questions and were very efficient.
These kind of people help companies to grow, hats off to both
Customer Service
Value For Money
Everything Ok. Good Service, Brand New Car, Very C
Everything ok. Good service, brand new car, very confortable
Customer Service
Value For Money
Good Service, Good Price, Zero Stress
Good service, good price, zero stress. Easy to find, easy to take the car, easy to use.
Customer Service
Value For Money
Booker Alltid Leiebiler Via Holiday Auto. Alltid
Booker alltid leiebiler via Holiday Auto.
Alltid fornøyd
Customer Service
Value For Money
Met Expectations But Expensive
The cost of hire car in Austria is so expensive. Why?
You need to give discount for customer loyalty. It appears the hire companies have an agreement between themselves which you may describe as a cartel. Is there an European car hire Ombudsman overseeing the industry. Oh and the value for money selection on this survey wouldn't allow me to to say it was not good value!!!!
Customer Service
Value For Money
Excellent Car Hire Company
Really easy to use service. Car was waiting on my arrival despite booking on the day.
Really friendly member of staff had me on my travels in no time!!!
Car was a basic model but it had everything I needed for my short trip.
Customer Service
Value For Money
Very Easy To Deal With
Quick, efficient, professional, best prices. All very easy.
Customer Service
Value For Money
Good Offer For 6 Days Rental
All was OK but we booked a large sedan car (Skoda Superb or similar) which was not available. We were with a group of 4 with suitcases and in the end got a compact stationwagon. All fitted but it was smaller than the category booked.
Customer Service
Value For Money
Car Hire Geneva
Really easy to book, I reserved a particular vehicle as going to the Alps.
I got the.... We can upgrade you.... No thanks but also offer the car that I had reserved. I find this very annoying. Car hire companies must have a finite list of vehicles when you reserve your vehicle. I was pleased to see winter tyres fitted as standard which should be given but not always.
Car return was easy and check off really efficient with pleasant staff.
Customer Service
Value For Money
Fast, Cheaper Yet Good Service
Hired multiple times and never disappointed me till now
Q&A
How many people have managed to actually contact Holiday Autos and get an issue dealt with? I get put through to Poland and they don't seem to know anything or be able to put me through to someone who speaks English. It has cost me £25 just to get turned over by them.
Tried to speak to someone after sending E mail complaint. Received an Irish number to call but was advised calls were £1 /min. Posted a written complaint to the Irish office but heard nothing. If there is a problem with this company you have virtually no chance of any customer service and they just fob you off with lame excuses. I eventually resolved my complaint through Barclaycard who refunded the payment themselves. I wouldn't touch this company again.
Do the cars come with satnav?
Like most hire companies, I believe holiday autos can offer you hire of a satnav as an optional extra (presumably with a fee payable too). In my opinion, buying your own satnav makes far more sense - once you have used it for two or three hires it will have paid for itself if you buy a simple one. Also, if you have our own you get to know its controls so you don't waste time on holiday trying to figure a strange one out. Lastly, if you buy the right one, you can make sure you have all the countries' maps that you need.