Use another company

★☆☆☆☆
1.2 / 5
5% of users recommend this
  • Customer Service

  • Value For Money

Miles377's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Use another company ”

Written on: 16/09/2021 by Miles377 (1 review written)

I book a car on line and signed up to an account and paid £500 for a rental including insurance from Malaga, due to a later covid test I was delayed by two days, on arrival my booking still had 9 days to run, I was told that my booking was automaticity canceled after 6 hours, ok my can May have been let out but I could have been given another but no, you have to pay again and had to pay another £422, also had to pay for more insurance which can’t be correct, a total sham, they gave me 552 points on my account for the first booking but nothing for the second, company’s like this want you business what a joke, only this type of company conducts business like this. NEVER NEVER USE GOLD CAR tAke you business else where. All abotone wants is a realistic car rental and in my case full insurance to avoid issues later. Regular traveler through I would give them a chance but no way.
Original reservation 29559764 €553.06 airport charge contract 20831487 €424.39 so in total €977.45 for a basic car for 9 days you can do better at another car rental company

  • Sept 2021

    Date of hire (month/year)

  • spain malga

    Country & City of hire

  • Good

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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