written by Morriszp372 on 08/05/2019
Got suckered by their low promo. I figured out 2 weeks was the optimum time for major saving. Rented 7 cars consecutively - no issues on the first 5, but they charged me 250 euros on the 6th and 200 euros on the 7th rental for some alleged damage to two wheels (they did not specify which wheel) and for dents to the door and bumper. Worst of all, the just charged my card without notification for the charges.
I'm fighting back. I'm challenging the credit card charge, filed a claim with both GoldCar and DoYouSpain. I also have photos of the car when I returned it. I'm putting this review to warn others.
As rated by our community of reviewers
Johnc_Ireland's Comment
Written on: 27/09/2020
We took a chance. Never again. Worst Company ever. I would rather pay the extra for a reputable company. It's like playing Russian Roulette with your credit cards.
####### DO NOT USE GOLD CAR - AVOID LIKE COVID19 ###########