Licence problem

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
From 2637 reviews
5.0% of users recommend this

  • Customer Service

  • Value For Money

alexia18's review of GoldCar Rental - www.goldcar.es

“Licence problem”

★★☆☆☆

written by alexia18 on 19/12/2018

Arrived BHX airport UK,went to pick up car from interrent (goldcar) i had to wait 1hr for man to call DVLA to confirm i had held my licence for more than 5 years as i have changed it in Aril this year to the country i reside in. DVLA confirmed i had no endorsements and licence since 1991. Guy accepted endorsements over the phone but wanted a hard copy of UK licence which DVLA could not send. Long story short i had to pay £250 as he classed me as a new driver even though DVLA had confirmed 1991. I was travelling with a 4 year old and by now we were both distressed. I have now forwarded a copy of my UK licence to interrent on the 30/11/18 as more proof but still haven't heard a thing from them regarding my £250 refund. When speaking to a man on a previous call he told me it was 2 years on your licence so which one is right? i look forward to hearing from you very soon with my £250 refund. Thanks

  • 22/11/18

    Date of hire (month/year)

  • UK Birmingham Airport

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

write a review
Was this review helpful? 1 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!