Cheating people out of money

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1953Dickson's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Cheating people out of money ”

Written on: 08/11/2018 by 1953Dickson (1 review written)

Do not use Goldcar, we tried to collect our precooked and prepaid car from them last night and they had closed the office EARLY! We got there 10-15 mins before their office was due to close. The other car companies were closing so we ended up stranded at Malaga airport for over 3 hours whilst we sorted an alternative car and didn’t get home until 3am - bearing in mind we had to be in work today at 8am. Disgusting! Really unhelpful on the phone when we called customer services they said there was nothing they could do!!! They had another office inside the airport at arrivals but we live in Spain and were not coming in on a flight so for security reasons we couldn’t get to arrivals. DO NOT USE GOLDCAR!!!! The prices are good but not worth the stress and they also charge people for damage they are not responsible for which has happened to us in the past too!

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