GoldCar Rental - www.goldcar.es Review

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

Blackburnhd232's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Used Goldcar in Split having previously used them in...”

Written on: 29/10/2018 by Blackburnhd232 (1 review written)

Used Goldcar in Split having previously used them in Spain. As usual prices were very competitive and to be fair the process and car collection was ok. As always we got the usual hard sale for extra insurance (harder sale than weve ever had before), which we refused as we already arranged better and cheaper insurance through carhireexcess.com (you should never buy insurance from the rental company as it's expensive and can get better cover on internet). Our real problem was when we returned the car with a full tank of fuel, as required and expected our refund in next few weeks. This didn't arrive and when we chased up they told me there wasn't a refund due as we were being charged for a diesel car rather than a petrol car. This was never explained when we hired the car and we are now 322 out of pocket, as Goldcar will not reply to any of my complaint. Avoid this Company like the plague no matter how cheap they seem!

  • August 2018

    Date of hire (month/year)

  • Split, Croatia

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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