Fuel charges

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

MBabs's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Fuel charges”

Written on: 16/10/2018 by MBabs (1 review written)

Firstly given a Citreon C4 when booked a Qashqai, told they are in the same group. What a load of rubbish. Due to having kids (this is what this excuse of a company rely on) I din't have the time or inclination to argue. Wish I had as the car had a full to full policy when we picked it up only just over half a tank. Went to complain but there was well over an hours queue at the desk. Had no option to go and sort out later. When I returned the car I filled it up as I know the shites would have charged me extra and added on a service charge. Most likely as they did for the person who had the car before me. I've been trying to get a refund for the extra half tank now for 3 months. They are a pathetic company who never have a penny of my money again. They bring shame on the Spain and the Spanish for their treatment of holiday makers.

  • August 2018

    Date of hire (month/year)

  • Spain

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

Report this review
Was this review helpful? 1 0