Extra payments taken off credit card

1.2 / 5
4.8% of users recommend this
  • Customer Service

  • Value For Money

guBarton396's review of GoldCar Rental - www.goldcar.es


“Extra payments taken off credit card ”

Written on: 11/10/2018 by guBarton396 (1 review written)

Please never use Gold car again l tried them again forgetting past experience it was only when we arrived home we found an extra amount of £215 was taken off our credit card after trying to find a customer service desk was told to report it via their site ........to get a incident number ...after over 10 emails later and over two week received an email to say it was a computer error ...!!!!! Still waiting refund and unless you are checking statements wonder how many times this happens to other people who have busy lives and don’t check .They also make it a very unpleasant experience collecting your card and pressurised over selling on insurance .They are not a good firm to deal with please don’t use them

  • September 2018

    Date of hire (month/year)

  • Malagaairport

    Country & City of hire

  • Average

    Condition of vehicle

  • Poor

    Choice of vehicles

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