Misled & overcharged

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

Pitters123's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Misled and overcharged”

Written on: 08/10/2018 by Pitters123 (1 review written)

I made a booking via Rentalcars.com for a 7-day rental with Goldcar as the supplier with the car to be collected and returned at Palma Airport, Majorca. Upon collecting the car I was asked to pay for what was described as a deposit on the car and airport tax. Following return of the car, I was refunded only 25% of what was described as a deposit - the remainder of which I am now pursuing via Rentalcars.com. I realise now why I have used Enterprise for my previous 2 hire-car rentals. I'd recommend avoiding Goldcar at all costs.

  • September, 2018

    Date of hire (month/year)

  • Palma, Majorca

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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