GoldCar Rental - www.goldcar.es Review

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

jerrymac32's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“I felt I had to report this company for an experience...”

Written on: 10/09/2018 by jerrymac32 (1 review written)

I felt I had to report this company for an experience which I had. I never take out the excess waiver and live with the fact that I am liable for any damage should it occur, I was threatened that "if you don't pay the €220 to reduce the excess to nil and you bring the car back, even if its in perfect condition there is a good chance you will never get your 1400 euro deposit back" The explanantion was "this is Spain, you will be lucky to see that money again and it will probably take a month to get it back, even if you do get it back". Well now I have returned from hols, saw that after 1 week I have actually been returned by excess deposit but not the fuel deposit which should have been returned after the car was returned full. I will be taking this further. DO NOT USE THEM - you have been warned

  • Customer Service

  • Value For Money

Evo85's Response to jerrymac32's Review

Written on: 11/09/2018

We came back last month to find they took £460 off my card in extras that I never asked for. The form I signed for the car had them on it in Spanish, so the company were trying to say I wanted them. But never got a card receipt given. Still fighting for it. The company you have your original agreement may be another company that broker to them. Do not use them. Goldcar are the dodgiest company in Spain FACT

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