Appalling heartless company

★☆☆☆☆
1.2 / 5
5% of users recommend this
  • Customer Service

  • Value For Money

LaytonDillon's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Appalling heartless company”

Written on: 06/09/2018 by LaytonDillon (1 review written)

My Daughter and her husband with their 9 month old baby had put a deposit of £100 on a hire car from Pisa, when they arrived, they were told their insurance policy which THEY had recommended was not acceptable, and they driver was not the person on the credit card, they completely refused a refund, leaving them to make a 2 hour bus journey and then a 30 minute walk to the station to then travel another 40 mins on the train, carrying everything including a car seat!! They are a disgusting company, why they are still in business god knows, don’t go near them!!

  • 6/09/18

    Date of hire (month/year)

  • Florence Italy

    Country & City of hire

  • Customer Service

  • Value For Money

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