GoldCar Rental - www.goldcar.es Review

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

KileyCobb's review of GoldCar Rental - www.goldcar.es

★★☆☆☆

“When I booked the hire car I declined their insurance...”

Written on: 20/08/2018 by KileyCobb (1 review written)

When I booked the hire car I declined their insurance because we have an annual excess insurance. We picked the car up in Bilboa and the attendants were very jovial and helpful. At no point did they mention the additional insurance. We returned the car and was told all was fine. When I received my credit card bill I noticed an extra £290 had been taken out. Since investigating they inform me that it is the additional insurance. Apparently we signed the contract without checking it! They just added it without asking! 

  • August 2018

    Date of hire (month/year)

  • Spain, Bilboa

    Country & City of hire

  • Good

    Condition of vehicle

  • Customer Service

  • Value For Money

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