Beware of Bullying behaviour

1.2 / 5
4.8% of users recommend this
  • Customer Service

  • Value For Money

Fi.Marlow's review of GoldCar Rental -


“Beware of Bullying behaviour”

Written on: 15/08/2018 by Fi.Marlow (1 review written)

We collected our car from Bari, Italy, all was going well until we said we didn't want the extra insurance as we had purchased insurance before we left home. The guys attitude changed immediately to very hostile. He said he had seen it all before, our insurance wasn't worth the paper it was written on and we would be charged €3500 if the car came back with a scratch or dent on it bigger than 3.5cm. He ranted for a good 3 minutes on how riduculous we were not to take the €200 insurance as we were going to a very unsafe area (a private villa in Alberabello where the car would be behind locked gates most of our holiday) and we would be 'targeted as we were British. We are quite strong personalities and are experienced independent travellers, I can imagine this company makes a lot of money by using these frightening techniques.
We will never use this company again and will make sure as many people as possible know what to expect from these 'hard sell'.

  • Aug/2018

    Date of hire (month/year)

  • Bari Italy

    Country & City of hire

  • Good

    Condition of vehicle

  • Customer Service

  • Value For Money

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