DON'T USE FIREFLY

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  • Customer Service

  • Value For Money

Melanie.Scott's review of Firefly Car Rental

★☆☆☆☆

“DON'T USE FIREFLY”

Written on: 19/11/2020 by Melanie.Scott (1 review written)

Hi, sorry for the capitals in the title but this company added recovery to my account which was close to the amount we paid for car hire, when I questioned it he actually told me thats what it was for ( the hire cost) and to ignore the recovery word, Why would I get recovery on their car when its less than a year old!!!! I believed him as that was the only amount showing so thought I was signing for the original fee paid!!! What an idiot I was. Do not fall for that, I should have checked the reviews on google as it is a common thing with them and thats why I am wanting everyone to know. I cant fight it cos I signed it, thats how they get you...it was late and I was tired so I believed him, who wouldnt?

  • Oct 2020

    Date of hire (month/year)

  • Alicante, Spain

    Country & City of hire

  • Average

    Condition of vehicle

  • Customer Service

  • Value For Money

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