Good experience with minor hiccups

4.4 / 5
89% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of FairCar -


“Good experience with minor hiccups”

Written on: 19/06/2017

The car was nice, the people were friendly, and the overall experience was great. I would only be aware of a few things: (1) the company is not attached to the airport and they will be expecting to pick you up from the airport and take you elsewhere at the time you put in for reservation. Be aware of this because otherwise you will get charged a reservation "no show" fee. I was not charged once I explained that I did not know about this. (2) they give a fob for discounted gas during the trip, but the one that we received did not work. The discount is hardly worth much anyway, though. (3) they had many wifi problems when we arrived to get the car, so plan for some delays as all the paperwork is processed. It is a lot to go through after all. (4) nobody told us that in Iceland it is a law to drive with the lights on. That's something a rental company should share with tourist drivers. (5) Again, the overall experience was great and I would recommend people use this company, if they are aware of these items.

Report this review
Was this review helpful? 0 0