Watch Out

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

  • Value For Money

CLINT62's review of FairCar - www.faircar.is

★☆☆☆☆

“Watch Out”

Written on: 24/04/2017 by CLINT62 (1 review written)

I repeat this review every so often to warn prospective new customers. Fair Car already have their fair share of poor reviews on Trust Pilot and Trip Advisor so they've wiped their slate clean and shortcut to Review Centre. I've reported them to Icelandic Consumer Advice but not much happens. This is my reveiw from a year or two back. Still seems relevant as there are more reveiws like it still happening.

Don’t let the good reviews fool you. This company take detailed pictures of every panel of their cars (in a well-lit garage) before and after your hire. Only you will be checking the car outside in the dark/ wind/ rain/ ice/ snow. What chance will you have of spotting small stone chips? Either deliberately or by accident they will leave some of the damage off their condition report which you sign before driving off.Ten weeks after my hire, my credit card was debited for £1140 (Euro1447) for ‘my’ stone chips on a car with nearly 100,000 kilometres on the clock. I know I didn’t cause them – I stayed off F roads and drove normally. So if you want to play Russian roulette with your Credit Card, book Fair Cars. If you insist on using Fair Cars take time to check the car – take your own photos and write on the condition report ‘unable to fully check condition of vehicle due to weather/lighting conditions’. I recommend using a company such as Insurance4Carhire which can protect your CDW Excess. They have a good reputation.

  • 2014

    Date of hire (month/year)

  • Iceland

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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