Untrustworthy

★☆☆☆☆
1.2 / 5
6% of users recommend this
  • Customer Service

  • Value For Money

SteveandChris's review of Europcar

★☆☆☆☆

“Untrustworthy”

Written on: 21/01/2020 by SteveandChris (10 reviews written)

Cars are ok but pushy staff destroy any trust. They go out of their way to try and sell overpriced insurance, try to make out they haven't got a car in the group required and try to force upgrades on you (not free ones!) Try to make out there is damage to the car in a dark dank garage ( they tried to make me agree a chipped windscreen, until I rubbed off the bit of dirt I saw them adding!) Unfortunately this is a problem with most major Spanish car rental firms, anything to extort money from you by underhand means. I have used a few off airport privateers and so far they have been great. Be very careful or go elsewhere.

  • Feb2019

    Date of hire (month/year)

  • Malaga spain

    Country & City of hire

  • Good

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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