Hidden charges

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  • Customer Service

  • Value For Money

AJG1967's review of Easy Car Rental www.easycar.com

★☆☆☆☆

“Hidden charges”

Written on: 28/09/2016 by AJG1967 (1 review written)

booked through easy car for Malaga, was then through record go - no customer service skills at all, wanted 2000.00 deposit or 150.00 extra for more insurance and then 64.00 for petrol, car was not ready, had to wait!! went back to ask again,where was car and a security guard stood over us and said join the queue again !! the queue had 15 people in it- we were then faced with a very rude and sarcastic little Spanish lady who then laughed at us. The car was ok, but would never use this company again

  • 15/9/2016

    Date of hire (month/year)

  • Spain

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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