Disgusting & dangerous

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  • Customer Service

  • Value For Money

NicB79's review of Easy Car Rental www.easycar.com

★☆☆☆☆

“Disgusting and dangerous”

Written on: 01/05/2019 by NicB79 (1 review written)

They provided me with a car that had a major fault (low oil) and when I queried it they were rude and absuive and told me it wasn’t an issue. In addition they told me I had to buy additional insurance which I didn’t need and was actually a duplication of the insurance that I already had purchased. They were unprofessional, provided poor service, a dangerous car and since being home have taken 8 weeks to respond to my concerns - in one single email they have simply said that they won’t be upholding the complaint. Disgusting customer service.

AVOID EASYCAR AT ALL COSTS!

  • March 2019

    Date of hire (month/year)

  • Italy

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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